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Fort Magruder Historic Williamsburg, Trademark by Wyndham

3.5 star property
Colonial hotel with free breakfast and fitness centre

Photo gallery for Fort Magruder Historic Williamsburg, Trademark by Wyndham

Property grounds
Exterior
Lobby sitting area
Reception
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Housekeeping
  • Laundry
The current price is AU$130
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
6945 Pocahontas Trail, Williamsburg, VA, 23185
  • Governor's Palace
    ‪5 min drive‬
  • Water Country USA
    ‪7 min drive‬
  • Busch Gardens Williamsburg
    ‪8 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (One-Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 84 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking (Parlor Suite, One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, Non Smoking (Parlor Suite, One-Bedroom)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 31 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Murphy Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Multiple Beds, Non Smoking (Parlor Suite, One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Signature Suite, Multiple Beds, Non Smoking (Parlor Suite, One-Bedroom)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking (One-Bedroom)

Balcony

Executive Suite, Multiple Beds, Non Smoking (One-Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 84 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

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About the area

Williamsburg

Fort Magruder Historic Williamsburg, Trademark by Wyndham puts you in the centre of Williamsburg, 1.7 km (1 mi) from Redoubt Park and 2.9 km (1.8 mi) from Governor's Palace. Highlights at this Colonial hotel include a restaurant, an indoor swimming pool and free continental breakfast. .The restaurant, Southern Restaurant, is open for breakfast. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. 26500 square feet (2462 square metres) of event facilities include 16 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Williamsburg hotel include Water Country USA and Busch Gardens Williamsburg.

What's nearby

  • Governor's Palace - 5 min drive - 2.8 km
  • College of William and Mary - 5 min drive - 3.6 km
  • Water Country USA - 7 min drive - 6.2 km
  • Busch Gardens Williamsburg - 8 min drive - 5.8 km
  • Williamsburg Premium Outlets - 12 min drive - 9.3 km

Getting around

  • Williamsburg Transportation Center - 5 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mellow Mushroom - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Fort Magruder Historic Williamsburg, Trademark by Wyndham

Colonial hotel with free breakfast and fitness centre
Fort Magruder Historic Williamsburg, Trademark by Wyndham offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 26500 square feet (2462 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly Fort Magruder Historic Williamsburg, Trademark by Wyndham. Self parking is free.

This 3.5-star Williamsburg hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 4 levels
  • 26500 sq ft of conference space
  • 2462 sq. m of conference space
  • Built in 1975
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Fort Magruder Historic Williamsburg, Trademark by Wyndham offers 303 accommodations with free newspapers and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature down duvets. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skedaddle Coffee Shop
  • Southern Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,500 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 21 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Fort Magruder Historic Williamsburg, Trademark by Wyndham.

Property is also known as

Fort Magruder
Fort Magruder Hotel
Fort Magruder Hotel Williamsburg
Fort Magruder Williamsburg
Fort Magruder Hotel Trademark Collection Wyndham Williamsburg
Fort Magruder Hotel Trademark Collection Wyndham
Fort Magruder Trademark Collection Wyndham Williamsburg
Fort Magruder Trademark Collection Wyndham
Hotel Fort Magruder Hotel Trademark Collection by Wyndham
Fort Magruder Hotel Trademark Collection by Wyndham Williamsburg
Fort Magruder Hotel Conference Center
Fort Magruder Hotel Trademark Collection by Wyndham
Fort Magruder Historic Williamsburg Trademark by Wyndham
Fort Magruder Historic Williamsburg, Trademark by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Fort Magruder Historic Williamsburg, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Fort Magruder Historic Williamsburg, Trademark by Wyndham on 17 Mar 2025 start from AU$130.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Yep, Fort Magruder Historic Williamsburg, Trademark by Wyndham has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Fort Magruder Historic Williamsburg, Trademark by Wyndham?

The closest beach to Fort Magruder Historic Williamsburg, Trademark by Wyndham is Jamestown Beach (10.7 km).

Does Fort Magruder Historic Williamsburg, Trademark by Wyndham have a pool?

Fort Magruder Historic Williamsburg, Trademark by Wyndham has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to October).

What makes Fort Magruder Historic Williamsburg, Trademark by Wyndham a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Fort Magruder Historic Williamsburg, Trademark by Wyndham.

Is Fort Magruder Historic Williamsburg, Trademark by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fort Magruder Historic Williamsburg, Trademark by Wyndham is a hit with families.

Does Fort Magruder Historic Williamsburg, Trademark by Wyndham serve breakfast?

Yeah, our visitors are hooked on the free continental breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

No, Fort Magruder Historic Williamsburg, Trademark by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Yep, you can grab a meal at Fort Magruder Historic Williamsburg, Trademark by Wyndham's onsite restaurant.

What time are check-in & check-out at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Dogs are welcome at Fort Magruder Historic Williamsburg, Trademark by Wyndham, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Fort Magruder Historic Williamsburg, Trademark by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 454 out of 1380 reviews
Rating 8 - Good. 340 out of 1380 reviews
Rating 6 - Okay. 257 out of 1380 reviews
Rating 4 - Poor. 163 out of 1380 reviews
Rating 2 - Terrible. 166 out of 1380 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Vincent J

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms in bad shape
Common areas still quite nice in this once nice property that’s seen better days. Rooms on the other hand in pretty sad shape. Bathtubs that need to be reglazed with rust showing through in spots where they’re worn down to metal. Porcelain sink had a very large crack, granite in front had two very large cracks where someone must have rammed it with a scooter or something so kept reassuring ourselves that if what still affixed well enough to not fall on our feet. Faucet tarnished green. Bottom of shower curtain liner had mold spots on it, pillows were so old nothing left but broken chunks of lumpy foam :-( Spotty internet & tv signal scrambled on all but a few stations our last day, could go on & on but you get the picture
Stayed 3 nights in Dec 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kellie

Travelled with partner
Disliked: Staff & service
Older property that isn’t really maintained. Staff we talked two (3 people) weren’t very friendly. Bed was terrible- old I guess. Asked for two additional pillows, never received. Pretty dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Williamsburg
Great location, lots of charm, feels like home. An older hotel resort but unlike the newer ones out their this one has a personality. Very homey , restful and historic.
Stayed 2 nights in Dec 2024

8/10 Good

Timothy

Liked: Staff & service
Disliked: Amenities
If you’re looking for a place on a budget for a bed and hot shower this is the place for you! You can tell they are trying to update the lobby and lounge areas but the reminder of the hotel is extremely outdated and there’s an odor that follows throughout. The mattresses are old but not bad! I will say the water pressure is exceptional! It’s just a very very old hotel!! The pictures are certainly edited very well!! The staff was friendly. Breakfast was your average waffle, bagel or cereal. It was good to lay your head after a day of walking around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia, Arlington

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
One of the reasons we chose this location was because it said there was a restaurant and a bar. The was NOT a bar and the only semblance of a restaurant was the breakfast buffet area, which had the eggs and biscuits with gravy only on the weekend. The staff were all very excellent and professional.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
do not book to stay here
It was so dirty and gross my wife and I decided to leave after we checked in and saw our room. We are trying to get our money back for our cancelled reservations. there was floss on the floor, when you looked closely at everything, including the sheets, pillows, carpet, bathroom, it was stained and dingy. Would not recommend anyone stay there
Stayed 1 night in Dec 2024

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old and run down rooms, lobby looked nice. Lower level rooms had boards covering windows that were broken and been there. Ceiling tiles were falling. Tub didn’t drain. Etc etc. Staff seemed nice, will never stay there again, only picked for convenience and proximity to Colonial Williamsburg. I usually stay at another hidden gem that was sold out because of Grand Illumination weekend.
Stayed 1 night in Dec 2024

8/10 Good

Roxane

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was excellent. The pool and hot tub were clean and safe. The breakfast during the week was good and excellent on Saturday when they expanded it with scrambled eggs, sausages, and hot biscuits. The lobby, restaurant and conference areas were very nice. However, the room was dated and needed updates and repairs. The shower curtain was torn, the closet doors were off the tracks, there was rust around the tub. The elevators were noisy and seem like they need some preventive maintenance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and breakfast area have been renovated and are so lovely! We loved the fireplace and the movies at night! The rooms have yet to be renovated so they are older and not as nice, but overall, we love it here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lakia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean but dated, breakfast was good
Stayed 2 nights in Nov 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, but no frills. The coffee maker didn’t work, and the towels are barely big enough to be called bath towels.
Stayed 1 night in Dec 2024

8/10 Good

Maryanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was decent. The heated indoor pool was nice to have for the kids as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Ignacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muy bueno cercas de los parques y tiendas
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The stay was fine. The room was clean and the bed excellent. Service was beyond standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Kais

Stayed 1 night in Dec 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed reading about the history of the property and seeing artifacts from the Civil War. Hope renovations will restore the original beauty of this property. My college roommate and I need to visit during the summer.
Stayed 3 nights in Nov 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable room Casual stay
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room smelled very clean, it was spotless. My bed was very comfortable. The room temp was perfect. The hostess was very polite :) they were playing a disney movie on the big screen in the lounge with aa warm fireplace. Pool was not cold (hampton inn suites is very chilly for kids). Had a hot tub too. The breakfast was continental. It was convenient to colonial wmbg.
Stayed 1 night in Nov 2024

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - Dirty
- very outdated - the first room we were given was dirty. The carpet was stained, the furniture was old and beat up. The bathtub was dirty and and multiple pieces of hair in it so I asked to be moved to another room. - the 2nd room was the same except the tub was clean. I had to clean the return ducts because they were caked with hair and dirt. We stayed the night in this room but it was just gross. They gave us a first floor room because we originally were going to bring our dog but did not so in hopes of getting a better room they moved us to the 2nd floor and that was even worse. The stairwells smelled like urine and desks, the carpet throughout the hotel was tattered and pulled up, definitely a tripping hazard. The only nice part of the hotel was the lobby area. In our last room the bathroom door kept sticking and finally wouldn’t open. They came up, ripped out the handle and replaced it and did not clean up the broken wood and paint chips. When I called the front desk they said they would try to come up to clean it. The toilet was also leaking whenever you flushed it. I finally decided to check out. It was a big disappointment.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Yuko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024