Williamsburg Lodge, Autograph Collection

4.0 star property
Historic Williamsburg hotel in Colonial Williamsburg with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Williamsburg Lodge, Autograph Collection

Exterior
Children's activities
Lobby
Golf
Exercise/lap pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available

Explore the area

Map
310 S England St, Williamsburg, VA, 23185
  • Golden Horseshoe Golf Club
    3 min walk
  • College of William and Mary
    8 min walk
  • The Public Hospital of 1773
    9 min walk
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)

Room options

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - single
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Williamsburg

Williamsburg Lodge, Autograph Collection puts you in the heart of Williamsburg, within just a 10-minute stroll of Merchants Square and Governor's Palace. Highlights at this historic hotel include 2 restaurants, a full-service spa and a golf course. .A day of pampering at The Spa of Colonial Williamsburg can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Traditions, serves local cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and seasonal outdoor swimming pool. 10 meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4-property class Colonial Williamsburg hotel include DeWitt Wallace Decorative Arts Museum and Busch Gardens Williamsburg.

What's nearby

  • College of William and Mary - 8 min walk - 0.7 km
  • Merchants Square - 9 min walk - 0.8 km
  • Governor's Palace - 9 min walk - 0.8 km
  • Colonial Williamsburg Visitor Center - 19 min walk - 1.6 km
  • Busch Gardens Williamsburg - 9 min drive - 8.0 km

Getting around

  • Williamsburg Transportation Center - 19 min walk

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mellow Mushroom - ‬10 min walk
  • ‪Precarious Beer H - ‬10 min walk
  • ‪Second Street Restaurant - ‬3 min drive
  • ‪Hardee's - ‬4 min drive

About this property

Williamsburg Lodge, Autograph Collection

Historic Williamsburg hotel in Colonial Williamsburg with 2 restaurants
Williamsburg Lodge, Autograph Collection offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the business-friendly Williamsburg Lodge, Autograph Collection. A free area shuttle within 2 miles is available. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Williamsburg hotel is smoke free.

  • 323 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Williamsburg Lodge, Autograph Collection offers 323 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa of Colonial Williamsburg. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sweet Tea & Barley
  • Traditions

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Colonial architecture
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Self-parking fee: USD 25 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lodge Williamsburg
Williamsburg Lodge Autograph Collection
Lodge Autograph Collection
Colonial Williamsburg's Williamsburg
Williamsburg Lodge-Colonial Williamsburg Hotel Williamsburg
Williamsburg Hotel
Williamsburg Lodge Colonial Williamsburg Hotel
Lodge Colonial Hotel
Williamsburg Colonial Williamsburg
Williamsburg Autograph Collection
Williamsburg Lodge, Autograph Collection Hotel
Williamsburg Lodge, Autograph Collection Williamsburg
Williamsburg Lodge, Autograph Collection Hotel Williamsburg

Frequently asked questions

What is the cancellation policy at Williamsburg Lodge, Autograph Collection?

Williamsburg Lodge, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Williamsburg Lodge, Autograph Collection?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Williamsburg Lodge, Autograph Collection on 24 Nov 2024 start from AU$328.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Williamsburg Lodge, Autograph Collection?

Yep, Williamsburg Lodge, Autograph Collection has a self car park for USD 25 per day. Onsite parking is limited.

Are there any beaches close to Williamsburg Lodge, Autograph Collection?

The closest beach to Williamsburg Lodge, Autograph Collection is Jamestown Beach (9.2 km).

Is there a spa on site at Williamsburg Lodge, Autograph Collection?

Yep, The Spa of Colonial Williamsburg is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Williamsburg Lodge, Autograph Collection have a pool?

Williamsburg Lodge, Autograph Collection has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

What luxury perks are available at Williamsburg Lodge, Autograph Collection?

Williamsburg Lodge, Autograph Collection features a full-service spa, an indoor pool and 2 restaurants.

What makes Williamsburg Lodge, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Williamsburg Lodge, Autograph Collection.

Is Williamsburg Lodge, Autograph Collection family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Williamsburg Lodge, Autograph Collection is a hit with families.

Does Williamsburg Lodge, Autograph Collection serve breakfast?

Yeah, local cuisine breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Williamsburg Lodge, Autograph Collection?

No, Williamsburg Lodge, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Williamsburg Lodge, Autograph Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Williamsburg Lodge, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Williamsburg Lodge, Autograph Collection?

Yep, Williamsburg Lodge, Autograph Collection has a 36-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Williamsburg Lodge, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1039 reviews" "
Rating 8 - Good. 262 out of 1039 reviews" "
Rating 6 - Okay. 79 out of 1039 reviews" "
Rating 4 - Poor. 38 out of 1039 reviews" "
Rating 2 - Terrible. 14 out of 1039 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justina

Stayed 1 night in Aug 2024

6/10 Okay

Dyann

Travelled with family
Liked: Cleanliness
Minor details missing: no shower gel had to call front desk for refill, ice machine broken, room door latch malfunctioning, iron in room broken.
Stayed 3 nights in Aug 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came fora wedding. The hotel was nice and walking distance to stores and restaurants!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean room, clean property. Really enjoyed our stay. We will definitely return.
Stayed 6 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Beautiful property, very nice clean room and close to everything. Was upset for the price the ice machine didn't work and there was no sign.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun
Absolutely beautiful such an ideal spot so clean
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Great location for Colonial Williamsburg
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

6/10 Okay

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Carol, ROCKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Williamsburg Lodge gave us great service. I would especially like to call out the service of Hannah at the front desk who ensured we got a handicap accessible room for my father. The food onsite was good both for dinner and breakfast. We had great servers: Ryan and Aretha. The onsite gift shop was very convenient and had great choices for Williamsburg memorabilia. Also onsite is a bus stop for the Colonial Williamsburg bus that is handicap accessible. We used this to get around with my dad who used a scooter. Only one recommendation: the doors are heavy for handicap/those using mobility devices. If the doors can all have working buttons that automatically open the doors, this would be very helpful. Will come again!
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Khristi

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. One universal Electric vehicle charger- level 2. I was lucky enough to be able to use it. They should add more ev chargers. shuttle will drive you to shops. Bar on site. Will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful area. Really enjoyed our short stay and looking forward to a longer one!
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Maceo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kearra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

allan l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only inconvenience was that the pools were located in a separate building. Other than that, the place was beautiful and the staff were superb.
Stayed 4 nights in Jul 2024

6/10 Okay

Jean, Brunswick

Travelled with family
This property is not handicap friendly, very difficult to find a bellhop, not all doors have automatic opening, uneven walkways, both of which make pushing a wheelchair and holding big heavy doors at the same time close to impossible. I brought these issues to the manager and she was very professional and nice but all in all it made our trip very difficult
Stayed 2 nights in Jul 2024

8/10 Good

Brudas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
People were a little stuck up
Stayed 1 night in Jul 2024

10/10 Excellent

Mr. John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach plus flooded room
We had a lovely time in Williamsburg, but the hotel choice was a disaster. We arrived and room didn't have the microwave I paid Extra for (ridiculous to charge in the first place) - staff couldn't even figure out how to get it to plug in. Day 2 I wake up, go out in the hall and a giant roach comes running at me in the doorway of my room and I had to kill it. That afternoon we get back from our adventures and there is a major flood in our room - sopping wet carpet at the entry and part of the bathroom, seemed to come through the wall?- we had to relocate. Next room had just minor issues like the curtains were partially missing. The balcony looked down on a courtyard of dead potted magnolia trees. This was absolutely not the high quality experience I paid for. While they did relocate us quickly no one even apologized. Staff was courteous but clearly the management has some major issues and facility was not maintained, certainly not to how highly they think of themselves based on rates. Stay somewhere else, this was unpleasant.
Stayed 5 nights in Jul 2024