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Leonardo Royal Hotel Den Haag Promenade

4.0 star property
Hotel for sandy fun and salt air, near Scheveningen Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Royal Hotel Den Haag Promenade

Deluxe Room, 1 King Bed
Indoor pool, pool loungers
Exterior
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
The price is AU$159
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Van Stolkweg 1, The Hague, 2585 JL
  • World Forum Convention Centre
    8 min walk
  • Madurodam
    10 min walk
  • Kunstmuseum Den Haag
    14 min walk
  • The Hague (HAG)
    8 min drive

Room options

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Minibar (some free items)
TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Inntel Hotels Den Haag Marina Beach

Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (590)
The price is AU$149
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Inntel Hotels Den Haag Marina Beach

About the area

The Hague

At Leonardo Royal Hotel Den Haag Promenade you'll be within just a 10-minute stroll of World Forum Convention Centre and Madurodam. Highlights at this beach hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, LEO’S International, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Scheveningen hotel include Scheveningen Beach and Scheveningen Pier.

What's nearby

  • World Forum Convention Centre - 8 min walk - 0.7 km
  • Madurodam - 10 min walk - 0.9 km
  • Peace Palace - 18 min walk - 1.6 km
  • Scheveningen Pier - 4 min drive - 2.7 km
  • Scheveningen Beach - 8 min drive - 3.0 km

Getting around

  • The Hague Laan van NOI Station - 8 min drive
  • Voorburg 't Loo RandstadRail Station - 10 min drive
  • Schiphol Airport (AMS) - 35 min drive

Restaurants

  • ‪Brut Bubbles & Bites - ‬1 min walk
  • ‪Marriot Den Haag Breakfast - ‬10 min walk
  • ‪Robbie's Haring - ‬11 min walk
  • ‪Taste of Holland - ‬12 min walk
  • ‪Frederik Hendriklaan - ‬14 min walk

About this property

Leonardo Royal Hotel Den Haag Promenade

Hotel for sandy fun and salt air, near Scheveningen Beach
Leonardo Royal Hotel Den Haag Promenade offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Leonardo Royal Hotel Den Haag Promenade. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star The Hague hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Leonardo Royal Hotel Den Haag Promenade offers 178 accommodations with a safe and complimentary bottles of water. This The Hague hotel provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 to 25 for adults and EUR 12.50 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LEO’S International

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 27.5 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 32.5 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 to 25 for adults and EUR 12.5 to 12.5 for children
  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 27.5 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 32.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Den Haag
Crowne Plaza Den Haag Promenade
Crowne Plaza Den Haag Promenade Hotel
Crowne Plaza Den Haag Promenade Hotel The Hague
Crowne Plaza Den Haag Promenade The Hague
Crowne Plaza Haag
Crowne Plaza Promenade Den Haag
Den Haag Crowne Plaza Promenade
Den Haag Promenade
Promenade Den Haag
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Crowne Plaza Den Haag Promenade
Leonardo Royal Hotel Den Haag Promenade Hotel
Leonardo Royal Hotel Den Haag Promenade The Hague
Leonardo Royal Hotel Den Haag Promenade Hotel The Hague

Frequently asked questions

What is the cancellation policy at Leonardo Royal Hotel Den Haag Promenade?

Leonardo Royal Hotel Den Haag Promenade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Leonardo Royal Hotel Den Haag Promenade?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Leonardo Royal Hotel Den Haag Promenade on 15 Dec 2024 start from AU$139.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Leonardo Royal Hotel Den Haag Promenade?

Yep, Leonardo Royal Hotel Den Haag Promenade has an uncovered self car park with in/out privileges for EUR 25 per night.

Are there any beaches close to Leonardo Royal Hotel Den Haag Promenade?

The closest beach to Leonardo Royal Hotel Den Haag Promenade is Scheveningen Beach (1.7 km).

Is there a spa on site at Leonardo Royal Hotel Den Haag Promenade?

Yep, there is an onsite spa at Leonardo Royal Hotel Den Haag Promenade. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Leonardo Royal Hotel Den Haag Promenade have a pool?

Leonardo Royal Hotel Den Haag Promenade has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Leonardo Royal Hotel Den Haag Promenade?

Leonardo Royal Hotel Den Haag Promenade features a full-service spa, a health club and an indoor pool.

Is Leonardo Royal Hotel Den Haag Promenade family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Leonardo Royal Hotel Den Haag Promenade is a hit with families.

Does Leonardo Royal Hotel Den Haag Promenade serve breakfast?

Yep, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Leonardo Royal Hotel Den Haag Promenade?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Leonardo Royal Hotel Den Haag Promenade?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Leonardo Royal Hotel Den Haag Promenade?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Leonardo Royal Hotel Den Haag Promenade?

Dogs are welcome at Leonardo Royal Hotel Den Haag Promenade, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Leonardo Royal Hotel Den Haag Promenade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 248 out of 474 reviews" "
Rating 8 - Good. 160 out of 474 reviews" "
Rating 6 - Okay. 39 out of 474 reviews" "
Rating 4 - Poor. 25 out of 474 reviews" "
Rating 2 - Terrible. 2 out of 474 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would stay again
We had checked in online prior to arrival which was very straightforward. The hotel is situated right beside a tram stop so very easy to get to from the beach or the city. The entrance could be slightly clearer as it is also the car park entrance but that is not important. We had a warm welcome and were grateful to find out room was available early so we went straight to it. The room was spacious, clean and well presented. It was a twin room with the beds pushed together and the only very slight issue being the edges are soft so you can end up slipping into the gap on occasion. Otherwise the bed, the room and the shower were all excellent. The hotel has a restaurant which we didn't try, we had hotel breakfast on one morning and there was a good selection to choose from, it's worth booking this prior or on arrival to get a cheaper rate. The staff were all helpful and we enjoyed evening cocktails most evenings. The spa and pool are included in the stay and are very nice indeed. Of note, this hotel allows dogs to stay which is great and they do have to be on the lead when inside.
Stayed 5 nights in Aug 2024

10/10 Excellent

hadis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and saunas were amazing. Service was great.
Stayed 5 nights in Jul 2024

4/10 Poor

Erling

Stayed 3 nights in Jun 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t a fan of Leo’s the restaurant. We were refused service by an angry older employee.
Stayed 2 nights in Jun 2024

10/10 Excellent

minh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel i ever stay in my life.. only complain, wish they woild have late checkout!
Stayed 5 nights in Jun 2024

8/10 Good

Roel

Stayed 4 nights in Jun 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was perfect from staff to the facilities. Great food great gym plenty of parking. Will definitely be back
Stayed 1 night in Jan 2024

6/10 Okay

Somil

Liked: Cleanliness, property conditions & facilities
The hotel lacks hospitality
Stayed 2 nights in Oct 2023

4/10 Poor

Gerda

Business traveller
Disliked: Room comfort
Not worth of the price
Wardrobe doors doesn’t close properly, so light thru glass doors was shining all night. After visitor slipper were left in room. Gym was not working from 6:30 as it should be. There were no personal stuff in wellness, was explained that they are late, watter heat in shower in wellness in change room does not regulate, it is so hot. When cheking out as a standart i was asked “how was my stay?” After i said not good, they haven’ ask what was not good. Just after after silence minute commented that stay was already paid. Positive - personal stuff in breakfast erea were very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Stayed 1 night in Sep 2023

10/10 Excellent

Luther

Stayed 1 night in Aug 2023

8/10 Good

Luther

Business traveller
Liked: Cleanliness, property conditions & facilities
2nd extended stay here (both times 12 days ). Physical property very nice, great rooms, comfortable bed, great AC, decently run. My reason for only giving it average service is that the personal attention to customers does not equal the high-end that it exudes. Not that I'm looking to be pampered, but when a customer comes to the bar, he/she is the focus point, NOT talking to your co-workers or making pitchers of drinks for later. This is a management problem, as the well groomed and high-end staff, doesn't know how to interact with customers. Frequency is way too low, and attention to customers progress in drink, meal, bill, etc is inattentive. The food: last year the chef was super creative and presented interesting and extremely well prepared fresh ingredients. This year remnants of the same menu still existed, but cooking was 3 notches down, and food seems like it is being used from leftover breakfast buffet ingredients. All this shouldn't take you away from this solid hotel, for the rooms are excellent, and when shopped appropriately the price can be good. My comments are as much for staff as customers: manage better, respect your customers needs and attention, and be the role you exude, a "service-first" establishment.
Stayed 10 nights in Jul 2023

10/10 Excellent

adi and

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Teche

Stayed 1 night in May 2023

10/10 Excellent

mehredod

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Over all very satisfied. hoping to stay there again
Stayed 3 nights in Jan 2023

6/10 Okay

Burton

Liked: Cleanliness, staff & service

10/10 Excellent

sylvain

Stayed 1 night in Oct 2022

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with tram stop right outside. Very clean and comfortable hotel. Fantastic choice of breakfast items. Would definitely stay again.
Stayed 4 nights in Aug 2022

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

Sibylle

Disliked: Cleanliness
Stayed 2 nights in Jun 2022

10/10 Excellent

Frances

Stayed 2 nights in May 2022

8/10 Good

Dobromir

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Hotel has changed ownership since last visit so interesting contrast. Lobby has improved and restaurant is better. Service is not of same level as especially as this time I booked a suite for my family despite asking two times room was not cleaned. Also I had a second room booked for the other part of my family upon arrival it was confirm that two rooms will be on same floor but when we checked in we were told that it is no possible. Ver disappointing On positive side massage services are great spa infrastructure needs renewal.
Stayed 2 nights in Apr 2022