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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property
Hotel in Winston-Salem with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Wine bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The price is AU$242
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Benton Convention Center
    5 min walk
  • Downtown Deli
    1 min walk
  • Winston-Salem Transportation Center
    3 min walk
  • Winston-Salem, NC (INT-Smith Reynolds)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Kimpton Cardinal Hotel, an IHG Hotel

Pet-friendly
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (910)
The price is AU$309
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Winston-Salem

At Hotel Indigo Winston-Salem Downtown, an IHG Hotel you'll be within a short 5-minute stroll of Frank L. Horton Museum Center and Benton Convention Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Sir Winston Wine Loft, is open for brunch and dinner. Sir Winston Wine Loft is the hotel's own wine bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Winston-Salem hotel include Hanes Mall and Wake Forest University.

What's nearby

  • Benton Convention Center - 5 min walk
  • Old Salem - 16 min walk
  • Truist Stadium - 2 min drive
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 3 min drive

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 29 min drive

Restaurants

  • ‪Incendiary Brewing Company - ‬6 min walk
  • ‪Oh' Calcutta - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotel in Winston-Salem with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown, an IHG Hotel also features express check-in, express check-out, and a front desk safe. For a fee, parking is available.

This 3.5-star Winston-Salem hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers 75 air-conditioned accommodations with complimentary dressing gowns and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown, an IHG Hotel on 27 Dec 2024 start from AU$242.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Yep, Hotel Indigo Winston-Salem Downtown, an IHG Hotel has valet parking with in/out privileges for USD 26 per night.

What makes Hotel Indigo Winston-Salem Downtown, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Winston-Salem Downtown, an IHG Hotel.

Does Hotel Indigo Winston-Salem Downtown, an IHG Hotel serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

No, Hotel Indigo Winston-Salem Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?

Furry friends are welcome at Hotel Indigo Winston-Salem Downtown, an IHG Hotel, with food and water bowls on offer.

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 323 reviews" "
Rating 8 - Good. 68 out of 323 reviews" "
Rating 6 - Okay. 32 out of 323 reviews" "
Rating 4 - Poor. 15 out of 323 reviews" "
Rating 2 - Terrible. 12 out of 323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Preet

Business traveller
Liked: Cleanliness, property conditions & facilities
The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.
Stayed 2 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.
Stayed 4 nights in Aug 2024

6/10 Okay

Donnyelle

Stayed 2 nights in Aug 2024

6/10 Okay

Donnyelle

Travelled with family
Liked: Property conditions & facilities, room comfort
Family stay
The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF
Stayed 3 nights in Aug 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.
Stayed 1 night in Jul 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional, the location was AMAZING, the room was great. The hotel was incredibly clean, you can tell that the staff takes pride in their work. It was a fantastic experience, from end to end; there are a ton of indie restaurants and art galleries. We are looking forward to returning next weekend.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
When we arrived the street to the hotel was completed blocked off due to a bike race. We were not made aware of this prior to arrival and it seemed as those the hotel staff didn't know about it. Once we arrived, the valet took awhile to help get our items. When we checked into our room the AC wasn't working and had to be switched to another room. The hallway on floor 3 smelled like weed and so did the elevator. The elevator and floor 3 hallway were very hot as well. My vehicle was damaged by the valet, they didn't let me know about it, I found the damages.
Stayed 1 night in May 2024

10/10 Excellent

David, Hudson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

6/10 Okay

Jesse, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.
Stayed 1 night in Apr 2024

10/10 Excellent

Tammie, Covington

Stayed 2 nights in May 2024

10/10 Excellent

Ilona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Kindal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Apr 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.
Stayed 1 night in Apr 2024

6/10 Okay

Logan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).
Stayed 1 night in Apr 2024

2/10 Terrible

Laura

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

8/10 Good

DIANNE

Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean rooms
Stayed 2 nights in Mar 2024

6/10 Okay

John

Stayed 1 night in Mar 2024