Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Exterior
Studio, 2 Queen Beds, Non Smoking
Indoor pool, open 8 AM to 10 PM, pool umbrellas
Studio, 1 King Bed, Non Smoking | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    3 min drive
  • Novant Health Forsyth Medical Center
    4 min drive
  • Wake Forest University Baptist Medical Center
    6 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    14 min drive

Room options

Studio, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Day bed
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Winston-Salem

At Springhill Suites by Marriott Winston-Salem Hanes Mall you'll be 2.3 km (1.4 mi) from Hanes Mall and 2.6 km (1.6 mi) from Wilkes Regional. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .In the area of this 3-property class Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 3 min drive - 2.3 km
  • Novant Health Forsyth Medical Center - 4 min drive - 4.0 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 6.9 km
  • Benton Convention Center - 9 min drive - 9.8 km
  • Wake Forest University - 11 min drive - 10.5 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Sixty Six Pizzeria Grill and Bar - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

What is the cancellation policy at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on 1 Dec 2024 start from AU$185.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yep, Springhill Suites by Marriott Winston-Salem Hanes Mall has a free self car park and free RV/bus/truck parking.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Springhill Suites by Marriott Winston-Salem Hanes Mall has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 10 PM.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall serve breakfast?

Yeah, complimentary continental breakfast is available on weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1026 reviews" "
Rating 8 - Good. 248 out of 1026 reviews" "
Rating 6 - Okay. 72 out of 1026 reviews" "
Rating 4 - Poor. 35 out of 1026 reviews" "
Rating 2 - Terrible. 20 out of 1026 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. The only thing - the refrigerator wasn't very cold.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for one night. The room was clean and the staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Rakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria, Ponte Vedra Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was small and crowded
Stayed 1 night in Aug 2024

4/10 Poor

Truth

Travelled with family
Liked: Amenities
I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Great condition
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with our stay, would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharolyn

Stayed 1 night in Jul 2024

10/10 Excellent

Nilsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, easy check in and check out. Room was very spacious and clean.
Stayed 1 night in Jul 2024

8/10 Good

Jenee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean great value bed lumpy and very uncomfortable
Stayed 1 night in Jul 2024