2/10 Terrible
Alexandria U.
24 Sept 2024
Disliked: Cleanliness
Nightmare! DO Not stay at this property!
The air conditioner didn’t work, the temperature was upper 80s to lower 90s with the humidity it was unbearable, I was in constant contact with host about the air conditioning she kept telling me scenarios about it not working because the prior tenants left it on too low and it froze again. told me to check closet to see if it had ice on it. there was no ice, ducts didn’t even feel cold. Thermostat wasn’t working, She said it was smart AC that she had remote controlled it from her phone, she tried to turn down temp from her phone she said it didn’t work either. 2:00 am I texted it was so hot please try to do something Then next morning on the last day of our stay somehow the condenser unit outside finally came on. very confused and very irritated because nothing changed but somehow it finally came on. 30 minutes later technicians showed up, I told them it started working before you got here. If she could control it remotely, you do the math. She told VRBO that AC was working, that I lied and stoled all her towels and cleaning products. We don’t use any linens or towels, we always bring our own. Why would I steal something that we wouldn’t use, she’s desperately trying to put some sort of blame on me.I have all proof pics and messages, please send me proof of stolen towels and cleaning products, host is so cheap she wouldn’t turn on AC for guests. Unacceptable! She gave No compensation or remorse for inconvenience. Horribly unprofessional, DONT STAY LOOK ELSEWHERE God Bless
Alexandria U.
Stayed 3 nights in Sep 2024