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Hotel Balcón del Parque

3.0 star property
Hotel in Xalapa with free breakfast and 24-hour front desk

Photo gallery for Hotel Balcón del Parque

Family Cabin
Family Cabin | Private kitchen
Senior Room
Presidential Room | Bathroom
Presidential Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$113
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Los Tecajetes Park
    ‪1 min walk‬
  • Juarez Park
    ‪16 min walk‬
  • Xalapa Cathedral
    ‪17 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪26 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Separate bath and shower
Jetted bath
Private bathroom
Rainfall showerhead
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room

Senior Room

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin

Family Cabin

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

About the area

Xalapa

Hotel Balcón del Parque places you steps from Los Tecajetes Park and within a 10-minute stroll of State Theatre. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .The family restaurant, Sal & Piedra, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and luggage storage. Each morning free full breakfast is offered between 8:30 AM and 11:00 AM. .Sights within a 20-minute walk of this 3-property class Xalapa hotel include Juarez Park and Xalapa Cathedral.

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 km
  • Juarez Park - 16 min walk - 1.4 km
  • Xalapa Cathedral - 17 min walk - 1.5 km
  • Paseo de los Lagos Park - 4 min drive - 2.2 km
  • Xalapeno Stadium - 5 min drive - 2.9 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk
  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Tom Mix - ‬7 min walk
  • ‪La Toscana - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel in Xalapa with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Xalapa hotel is smoke free.

  • 26 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Reception

HB Xalapa

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 456 reviews
The price is AU$109
includes taxes & fees
7 Apr - 8 Apr
HB Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

What is the cancellation policy at Hotel Balcón del Parque?

Hotel Balcón del Parque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Balcón del Parque?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Balcón del Parque on 7 Apr 2025 start from AU$112.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Balcón del Parque?

Yep, Hotel Balcón del Parque has a free self car park.

What makes Hotel Balcón del Parque a romantic place to stay?

Garden-view dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Balcón del Parque.

Does Hotel Balcón del Parque serve breakfast?

Yep, complimentary full breakfast is on offer daily from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Balcón del Parque?

No, Hotel Balcón del Parque does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Balcón del Parque?

Yep, you can grab a meal at Hotel Balcón del Parque's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Balcón del Parque?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Balcón del Parque?

No, pets are not allowed.

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 86 reviews
Rating 8 - Good. 13 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan, tucson

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

8/10 Good

John Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Travelled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

10/10 Excellent

Rossy i

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 2 nights in Dec 2024

10/10 Excellent

J Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones y comodidad
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel que está muy céntrico, es acogedor, tranquilo , disfrutas la estancia, todo muy bien !!!
Stayed 1 night in Dec 2024

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra Murillo

Stayed 1 night in Nov 2024

8/10 Good

Grecia Mir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal de recepción con muy mala actitud
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción cerca del centro
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cafetera, , todo bien
Stayed 2 nights in Oct 2024

6/10 Okay

MONICA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar, pero no entiendo por qué abren el restaurante a las 830 am (muy tarde para quienes vamos por trabajo) y cierran 830pm (muy temprano). Además, se alcanza a escuchar mucho el ruido de las habitaciones vecinas.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernanda L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue excelente, muy bonita habitación
Stayed 1 night in Oct 2024