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Bahia Principe Grand Coba - All Inclusive

4.0 star property
All-inclusive property with 7 restaurants and 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bahia Principe Grand Coba - All Inclusive

Poolside bar
Lobby
Terrace/patio
Aerial view
Billiards

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Carretera Chetumal - Cancun Km 250, Akumal, QROO, CP 77760
  • Dolphinaris Tulum
    ‪5 min walk‬
  • Riviera Maya Golf Club
    ‪12 min walk‬
  • Aktun Chen
    ‪12 min walk‬
  • Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

1 bedroom, minibar, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is AU$557
for 1 night
includes taxes & fees
25 Jan - 26 Jan
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About the area

Akumal

An all-inclusive stay in Akumal awaits you at Bahia Principe Grand Coba - All Inclusive. Within just a 15-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this family-friendly property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Kukulkan, serves international cuisine and is open for breakfast, lunch and dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy access to 3 hot tubs and 5 outdoor tennis courts along with a golf course and a free water park. Business amenities include a meeting room, conference space, and a business centre. Plus you'll find a casino, a nightclub and free Wi-Fi in public areas. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Akumal property include Akumal Beach and Xel-Há Park.

What's nearby

  • Dolphinaris Tulum - 5 min walk
  • Riviera Maya Golf Club - 12 min walk
  • Aktun Chen - 12 min walk
  • Akumal Beach - 8 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Restaurante Arlequin - ‬12 min walk
  • ‪Piscis snack bar - ‬6 min walk
  • ‪Los Corales - ‬15 min walk

About this property

Bahia Principe Grand Coba - All Inclusive

All-inclusive property with 7 restaurants and 2 outdoor pools
Bahia Principe Grand Coba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Coba - All Inclusive, you'll find a full-service spa, a golf course, and a complimentary water park. 2 outdoor swimming pools and 3 hot tubs are also on site. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a children's pool, and a nightclub are also featured at the family-friendly Bahia Principe Grand Coba - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Akumal property.

  • 1080 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Coba - All Inclusive offers 1080 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Akumal property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kukulkan
  • Le Gourmet
  • Mediterraneo
  • Mikado
  • Portofino

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 3 spa tubs
  • 5 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Slot machine
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Coba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Coba
Bahia Coba Principe
Bahia Principe Coba
Coba Bahia Principe
Grand Bahia All Inclusive
Grand Bahia Principe Coba Akumal
Grand Bahia Principe Coba All Inclusive All-inclusive property
Grand Bahia Principe Coba All Inclusive Akumal
Grand Principe Bahia Coba
Principe Bahia Coba
Grand Bahia Principe Coba All Inclusive Tulum
Grand Bahia Principe Coba Tulum
Bahia Principe Coba Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Coba - All Inclusive?

Bahia Principe Grand Coba - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Coba - All Inclusive?

Yep, Bahia Principe Grand Coba - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Coba - All Inclusive?

The closest beach to Bahia Principe Grand Coba - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Bahia Principe Grand Coba - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Coba - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Bahia Principe Grand Coba - All Inclusive have a pool?

Bahia Principe Grand Coba - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Coba - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Coba - All Inclusive?

Bahia Principe Grand Coba - All Inclusive features 2 outdoor pools, 3 hot tubs and a nightclub.

Is Bahia Principe Grand Coba - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Coba - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Coba - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Coba - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Coba - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Coba - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Coba - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Coba - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Coba - All Inclusive?

Yep, Bahia Principe Grand Coba - All Inclusive has a 27-hole golf course. You will also find mini golf.

Bahia Principe Grand Coba - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 592 out of 1253 reviews" "
Rating 8 - Good. 297 out of 1253 reviews" "
Rating 6 - Okay. 176 out of 1253 reviews" "
Rating 4 - Poor. 101 out of 1253 reviews" "
Rating 2 - Terrible. 87 out of 1253 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience and we will definitely be back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kayode Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
options for whole family activities
Stayed 6 nights in Jul 2024

8/10 Good

Mario Tolento

Stayed 7 nights in Aug 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel if you want to go on holidays with Mexican people , nice service and the food was good (sometimes take a lot to recharge food but It's not a big problem) I enjoyed a lot my stance
Stayed 3 nights in Sep 2024

4/10 Poor

Christian

Travelled with family
Disliked: Staff & service
The hote l was good buffet was huge and food was ok. Location wise way too far from everything 2 hours from Cancun airport and at least 1 hours of bussing to get to the excursion. Staff was ok and just a big disappointment about their wedding office. We are planning our wedding so we went to the wedding office in Bahía Tulum (you can go to their 4 hotels with one bracelet). We entered the office and the lady behind the desk I don’t think was trained well for this job. We told her that we are planning our wedding for 2026 and we have about 30/35 people invited. At that point we were expecting the lady to show us some pictures about weddings done there or taken for a tour and show us the venue and give us some informations about how it works. The lady just took our email and told us that some office from the states will contact us with prices and everything. I could do that online too I feel so we just stand up and left really disappointed. As expected our wedding won’t be there for sure but at this point I do not blame the lady that works there because I don’t see why having an office open when the only answer is to take an email! I guess they don’t need much of business
Stayed 7 nights in Sep 2024

4/10 Poor

Linsey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'll start with the good. The entire resort grounds are beautiful. Very green and lush. The buffet has a large selection of food. Even the pickiest eater can find something. Teppenyaky restaurant was great, Le Gourmet very nice and delicious, Tequila restaurant by far the best. The staff and food were phenomenal. Now the bad. Overall staff on the resort RUDE. Only a handful were courteous, polite, and engaging. Bartenders all were extremely rude and inattentive. Drinks were par for being all in-clusive. Majority of the guest seemed to be locals and left you feeling like an unwanted in-law staying for the holidays. The pools were very warm and not very refreshing due to a lack of shade. The beach is amazing, only downfall is waiting on the shuttle.....oh the shuttles. They will take you everywhere....but rarely to your room. Lobby, yes. Shops, yes. Other resorts lobby, yes. Your room, no. Of the 3 Bahia resorts within proximity of each other Coba comes in last. Spend the extra for Tulum or Akulam. Rooms were very clean but AC is set by the resort so the room stays around 77 degrees. Our AC began leaking in the middle of the night. Called twice and finally had to go to the front desk to get help.
Stayed 7 nights in Sep 2024

10/10 Excellent

Wanjiru

Stayed 3 nights in Aug 2024

8/10 Good

Cristina, Acton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Lindsay Annalyn

Travelled with family
Liked: Cleanliness, staff & service
We are a family of 6 and it was awesome that we were able to request adjoining rooms. Only downside is there is no direct access to the beach from this resort. They have little carts that will drive you around. These carts fill up quickly and you need to wait awhile unless you are executive members. The Gourmet Mexican and Brazilian restaurant were amazing and the Japanese restaurant put on a fabulous show. The main buffet hall was very warm with no air conditioning and only a few fans. Great selection of food. Was hard to get drinks in the main buffet hall. Kids club was ok. My kids went once and didn't want to go back. Short shows/entertainment for them in the evening. Teens club just hung out and played video games despite all the listed activities on the board. Rooms were clean. Pools were great. Overall, we had a great relaxing time.
Stayed 9 nights in Aug 2024

10/10 Excellent

Mykhaylo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything, all stuff very helpful, friendly. Property has a big maintained territory.
Stayed 12 nights in Aug 2024

8/10 Good

Emi

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and service. affordable excursions available thru the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Teresa lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond expectations. The entertainment. Staff. Activities..the beach.. the helpfulness. Friendliness
Stayed 9 nights in Aug 2024

10/10 Excellent

Archange, Methuen

Liked: Cleanliness, staff & service
Goog deal.
Stayed 7 nights in Aug 2024

10/10 Excellent

Vikramjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has beautiful spacious rooms. Very clean and well maintained. We loved taking golf carts and going from one property to another . It was super convenient. Totally appreciate the room service team. Our rooms looked sparkling clean everyday. Good was delicious at the buffet. Overall very fun stay.
Stayed 6 nights in Aug 2024

8/10 Good

Milena

Liked: Cleanliness, staff & service
No air conditioning at the main restaurant and no entertainment, everything else was great.
Stayed 9 nights in Aug 2024

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

2/10 Terrible

Soraya M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal que atiende en checking mal educados les falta mucha preparación y no te dan información de lo que tiene el hotel y no te ayudan en nada fue la peor experiencia realmente no es un hotel como dicen 4 estrellas es máximo 2 y mucho nos dieron los números de los cuartos en stick notes estando en la habitación a los 15 minutos trataron de abrirnos otros huéspedes porque les habían dado el mismo cuarto las toallas nunca nos dieron tarjetas preguntabas u a visa y todos decían diferentes horarios y no te indican las actividades que tienen y para completar tú solicitas algo y se enojan o te dejan con la hablando solo realmente no recomiendo este hotel para nada pésimo
Stayed 4 nights in Aug 2024

8/10 Good

Beatriz

Todo el personal muy amable especialmente el equipo de entretenimiento y todas aquellas personas que trabajan en el área de restaurantes Gracias por su amabilidad.
Stayed 8 nights in Aug 2024

6/10 Okay

Jasper

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
What I liked was that the Kulkulkan buffet had a variety of food that was different each day we ate. The staff delivered a small surprise for my son’s 16th Birthday which was a nice touch. Ana at the Food Truck area and Manuel at Kulkulkan were exceptional with their service. What I didn’t like was an all-inclusive resort feeling very limited. This property is not beach-front, so you need a shuttle to get to the beach. The buildings are quite dated and run down (e.g., missing roof shingles, broken tiles and mirrors), very few electrical outlets in the room (none are three prong), AC didn’t work well (couldn’t get cooler than 21 to 23 C) and was very loud. The wifi and App was inconsistent and unreliable. The check in and check out experience weren’t great. We didn’t get any explanation about the property, no maps are provided and the one in the App is unreadable. There were three people working but it wasn’t enough for the many people waiting to check in. For check out, we booked a cart to pick us and our luggage up to bring us to the lobby, but they didn’t’ show up. The a la carte restaurants book up quickly and the app doesn’t allow you to book reservations for more than one room. The two we went to - Mashua and Mikado were both open air restaurants, so they were hot and mosquitoes were an issue that detracted from the dining experience. It would have been better if both were enclosed and air conditioned. We liked our time there but will go somewhere different next time.
Stayed 7 nights in Aug 2024

8/10 Good

Timothy, Commerce City

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No AC in lobby No AC in the Buffett building No AC in the hibachi restaurant No vip service give No bottle of spirits given
Stayed 8 nights in Jul 2024

6/10 Okay

Lismara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Long distance walk for handicaps persons and limited entrace to the restaurants durind the stay
Stayed 4 nights in Aug 2024

6/10 Okay

Ibel

Travelled with family and small children
I was staying in there from 8/1-8/7. The general Experience was ok but not amazing or even good. The hotel gets pack with local.(not a bad thing but it is very Crowded). Below are my main personal opinions if you are considering this hotel. 1- Let’s start with the check in: -you better do the pre check in online so you don’t have to do the huge line for regular check in. You will struggle to get WiFi to do the online check in because you need an assigned room to get the password. I saw during my stay multiple busses with locals coming in and the lobby was always full doing check ins and out specially between 1 and 4 pm. The lobby gets extremely hot and doing the regular line for check in it is super slow and hot. -if you have a disability please request the 1st floor because you can be assigned to a 3rd floor and the villas do not have elevators. 2- The AC: -there is AC in the rooms but not cold. -very few restaurants have AC and they are not enough. You will be sweating during your whole meal (at least in summer time). -in the Japanese restaurant (hibachi) they turn off the extractor on top of the grill while you eat and the grill is on. (I though I was going to faint or had a heat stroke) -the buffet and the theater have big windows but they don’t open them all (I don’t know why) so it is very hot too. -the bathroom are ovens with no ventilation at all so you will feel like suffocating when you are inside.
Stayed 6 nights in Aug 2024

8/10 Good

Raul D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay, place and room were clean, staff was super friendly and had a great time while staying there. The only thing that could be better is the buffet was mid quality and there isn't any AC in the main dinning areas. On the other hand restaurants for dinner were fantastic, the food was amazing and we had a wonderful time there.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only things was the bag smell on the rooms.
Stayed 5 nights in Aug 2024