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Hilton Xiamen

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Hilton Xiamen

Outdoor pool
Deluxe Suite, 1 Bedroom
Exterior
Reception
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Gym
The current price is AU$138
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
199 Jiahe Road, Xiamen, Fujian, 361012
  • SM City Xiamen
    ‪4 min drive‬
  • Xiamen Mingfa Commercial Plaza
    ‪5 min drive‬
  • Xiamen-Gulangyu Island Terminal
    ‪7 min drive‬
  • Xiamen (XMN-Xiamen Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed (Premium)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Designer toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed
Blackout curtains
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for KING ACCESSIBLE ROOM

Minibar, in-room safe, desk, blackout curtains

KING ACCESSIBLE ROOM

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (2 beds)

Minibar, in-room safe, desk, blackout curtains

Executive Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (2 Beds)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive VIP Room

Minibar, in-room safe, desk, blackout curtains

Executive VIP Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Superior Suite(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive VIP Room(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Executive VIP Room(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Deluxe City-view Twin Room(Mixed)(Mixed)

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Room

Minibar, in-room safe, desk, blackout curtains

Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Double Room(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Executive Double Room(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for Paul Frank Themed Room

Minibar, in-room safe, desk, blackout curtains

Paul Frank Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Recreation Suite (Cards)

Minibar, in-room safe, desk, blackout curtains

Recreation Suite (Cards)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Executive Suite(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (2 beds)(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Executive Room (2 beds)(Mixed)(Mixed)

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Room(Mixed)(Mixed)

Minibar, in-room safe, desk, blackout curtains

Themed Room(Mixed)(Mixed)

  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Room

Minibar, in-room safe, desk, blackout curtains

King Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

Exterior

The Westin Xiamen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (171)
The price is AU$164
for 1 room
includes taxes & fees
28 Mar - 29 Mar
The Westin Xiamen

About the area

Xiamen

A luxury stay in the heart of Xiamen awaits you at Hilton Xiamen. You'll be within a 20-minute walk of Xiamen Museum and 1.8 km (1.1 mi) from Xiamen Mingfa Commercial Plaza. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 5-property class Siming District hotel include Cultural Art Center and Xianyue Park.

What's nearby

  • SM City Xiamen - 4 min drive - 4.0 km
  • Xiamen Mingfa Commercial Plaza - 5 min drive - 2.5 km
  • Xiamen-Gulangyu Island Terminal - 7 min drive - 6.8 km
  • Nanputuo Temple - 9 min drive - 7.3 km
  • Xiamen University - 10 min drive - 7.7 km

Getting around

  • Lianhua Intersection Station - 4 min walk
  • Xiamen Railway Station - 6 min drive
  • Xiamen (XMN-Xiamen Intl.) - 17 min drive

Restaurants

  • ‪黑骑士牛排 - ‬3 min walk
  • ‪四季彩 - ‬8 min walk
  • ‪同一个世界 - ‬2 min walk
  • ‪不见不散酒吧 - ‬1 min walk
  • ‪近似透明的蓝 - ‬2 min walk

About this property

Hilton Xiamen

Luxury hotel with full-service spa and fitness centre
Hilton Xiamen offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and barbecue grills are also featured at the luxury Hilton Xiamen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Xiamen hotel.

  • 327 guestrooms or units
  • 9 levels
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Xiamen offers 327 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 56 to 128 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 56 to 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel PARAGON
Crowne Plaza Hotel PARAGON XIAMEN
Crowne Plaza Hotel XIAMEN
Crowne Plaza PARAGON
Crowne Plaza PARAGON XIAMEN
PARAGON XIAMEN
XIAMEN Crowne Plaza Hotel
Crowne Plaza Xiamen
Crowne Plaza Paragon Xiamen Hotel
Crowne Plaza Paragon Hotel
Hilton Xiamen Hotel
Hilton Xiamen Hotel
Hilton Xiamen Xiamen
Hilton Xiamen Hotel Xiamen

Frequently asked questions

What is the cancellation policy at Hilton Xiamen?

Hilton Xiamen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Xiamen?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Xiamen on 6 Apr 2025 start from AU$138.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Xiamen?

Yep, Hilton Xiamen has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Xiamen?

The closest beach to Hilton Xiamen is Hai Yun Tai Beach (6.5 km).

Is there a spa on site at Hilton Xiamen?

Yep, there is an onsite spa at Hilton Xiamen. You'll enjoy services like massages.

Does Hilton Xiamen have a pool?

Hilton Xiamen has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hilton Xiamen a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Hilton Xiamen.

Does Hilton Xiamen serve breakfast?

Sure does, buffet brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Xiamen?

No, Hilton Xiamen does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Xiamen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Xiamen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hilton Xiamen?

No, pets are not allowed.

Hilton Xiamen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 413 reviews
Rating 8 - Good. 143 out of 413 reviews
Rating 6 - Okay. 24 out of 413 reviews
Rating 4 - Poor. 6 out of 413 reviews
Rating 2 - Terrible. 3 out of 413 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was good stay overall
Stayed 5 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a big shopping mall where there are a lot of luxury brands like Gucci, MCM, Vivien Westwood, and some local high end clothing. there is also hair dressers, coffee, tea and souvenir shops. I enjoy the most is the dinning options they have. The cleaning was acceptable, but the house keeper forgot to stock toilet paper and not enough towels were provided. Hotel reception was not enthusiastic to help, if the guest insist, some of them may help. Hotel facilities are average and dated. shower pressure is good, hot water is 24 hrs. Power point for hair dryer was not working, they wasn't able to repair during my stay. Hair dryer is average. tea bags, coffee bags are only soso. paid RMB 800/night for 5 nights, I think for the location and safety, it worths it. across the road 4 star hotel cost only half of the price but room is smaller. overall a good experience, I may stay again, but I may book in advance, probably will get a better deal.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bouakham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will come back again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jun 2024

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2024

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kok Hwee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yu Ruei

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 3 nights in Sep 2023

10/10 Excellent

Zhiyu

Stayed 1 night in Jun 2023

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
we have been staying there many year before its was hilton. we like the area.
Stayed 1 night in May 2023

8/10 Good

Shau-Ku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2022

10/10 Excellent

Gerardus

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I liked the service very much a specially the way they helped me in anyway possible.
Stayed 1 night in Dec 2021

4/10 Poor

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My family stayed at the Hilton in Xiamen for a relaxing holiday. We chose this location because it was a western hotel also because of the pool. Unfortunately a few incidents can make a hotel stay unpleasant despite the nice facilities. One evening we went to the pool and were told by the staff that our swimwear was not appropriate for the pool. We were wearing western style board shorts. We were very frustrated with the language barrier and being told to change. We went back to the room and called the manager. Apparently earlier another customer complained because these were not customary swimwear in pools. Other people were wearing similar swimwear at the time. The manager's solution was for us to wear the speedo type swimwear that they sold at the desk. Other customers were not wearing this swimwear. We felt singled out and annoyed. The management was not helpful with a resolution.
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, very convenient to get around. Service is as good as what you will expected to get from Hilton. This property was rebranded from Crowne plaza to Hilton, facilities and decoration might be a bit outdated already. And toiletries are Crabtree & Evelyn which normally adopted by Doubletree. Despite of those, still a good choice if you want to stay in this area.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The first night there was no room service after 10. I didn’t know this until I tried to order food at 11. The third night they had room service but only had a salad or spaghetti available
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
It was too loud. I could hear cars beeping all night. The first night for no given reason and with no notice the room service kitchen closed at 10. The third night room service was open but of the entire menu they only had Caesar Salad or Spaghetti. And the spaghetti was cold and bland.
Stayed 1 night in Apr 2021

10/10 Excellent

Peter, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the overall experience in this hotel, except the way how they clean the floors on the hallway, it made it difficult for me to move my luggage since they cover the carpet with clothes.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The subway is right inside the same complex as the hotel. Lots of shops too.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities was new and room was clean.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from Dallas
Our stay is good. Only one concerns is smoking. Our floor should be none-smoking floor but I still can smell smoke.
Stayed 1 night in Dec 2019