Ratings based on 53 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12 Sep. 2024 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Jul. 2024 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14 May 2024 on Hotels
5 out of 5
by A verified traveller from Nanaimo

This traveller left a rating score only Posted 5 Apr. 2024 on Expedia
5 out of 5
by A verified traveller from Auckland

Posted 19 Mar. 2024 on Expedia
Need to improve their staff’s English, was frustrating frequently. Restaurant also needs to be improved.
5 out of 5
by A verified traveller

Posted 17 Mar. 2024 on Expedia
Very goog
2 out of 5
by A verified traveller

Posted 21 Feb. 2024 on Expedia
the first day check in , be arranged in a room not suitable with the picture showed (the room should be a downgrade level), we complained to customer service manger ,and be informed that's a wrong picture in Expedia, they can help us cancel the booking or change a special room in top floor, but there has no other hotel can be chose in Xiamen island during Chinese new year, we have to choose OP2 which is change to a special room in top level, the alternative room was larger than original one, but owing to it's not a normal hotel room (not for sell during normal day) the facility is not that good: can't close cabinet door, some lights out of work,curtain in bathroom can't be well closed or open ETC. it's not worth compare with the price
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 21 Feb. 2024 on Expedia
5 out of 5
by A verified traveller

Posted 12 Nov. 2019 on Hotels
In general, I loved the hotel and had a great stay in the Club room on the 28th floor. My only problem was that the car service I had ordered via the hotel to take me to the airport dropped me off at the wrong terminal which made for a very stressful return trip. I was surprised at how few of the employees spoke English in an understandable manner.
5 out of 5
by A verified traveller

Amazing stay

Posted 12 Nov. 2019 on Hotels
Beautiful hotel. Efficient and friendly staff. Compliments to Jack or Jackie fr the food court (restaurant manager I think) for his great service.