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Fleur de Chine Hotel

5.0 star property
Boardwalk/promenade hotel with 6 restaurants and full-service spa

Photo gallery for Fleur de Chine Hotel

Lounge
Indoor pool, outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Lobby
Classic Family Lake View
Classic King Lake View | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
The current price is AU$545
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
23 Zhongzheng Road, Sun Moon Lake, Yuchi, Nantou County, 55546
  • Sun Moon Lake Wen Wu Temple
    ‪10 min walk‬
  • Sun Fog Port
    ‪20 min walk‬
  • Sun Moon Lake
    ‪3 min drive‬

Room options

View all photos for Classic Japanese Style Mountain View

Classic Japanese Style Mountain View

Classic Japanese Style Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Futons

View all photos for Premier King Lake View

Premier King Lake View

Premier King Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Mountain View

Premier Family Mountain View

Premier Family Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Mountain View

Premier King Mountain View

Premier King Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Lake View

Premier Family Lake View

Premier Family Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite Lake View

Deluxe Suite Lake View

Deluxe Suite Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 69 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Japanese Style Mountain View

Premier Japanese Style Mountain View

Premier Japanese Style Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Futons

View all photos for Deluxe Japanese Style Duo View Room

Deluxe Japanese Style Duo View Room

Deluxe Japanese Style Duo View Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Partial lake view
  • Sleeps 4
  • 2 Single Futons

View all photos for Premier Japanese Style Lake View

Premier Japanese Style Lake View

Premier Japanese Style Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • Sleeps 4
  • 2 Single Futons

View all photos for Classic Family Lake View

Premium bedding, down duvets, pillow-top beds, free minibar

Classic Family Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic King Lake View

Premium bedding, down duvets, pillow-top beds, free minibar

Classic King Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Classic Family Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic King Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Classic King Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Japanese Style Lake View

Classic Japanese Style Lake View

Classic Japanese Style Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Futons

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  • Pool
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4.6 out of 5, Wonderful, (75)
The price is AU$441
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Yuchi

A luxury stay in Yuchi awaits you at Fleur de Chine Hotel. You'll be 2 km (1.3 mi) from Sun Moon Lake and 5.3 km (3.3 mi) from Formosan Aboriginal Culture Village. Highlights at this family-friendly hotel include 6 restaurants, a full-service spa and a free water park. .A day of pampering at Spa can include massages and body treatments along with aromatherapy and hydrotherapy. The fine-dining restaurant, KEN CAN By Ken Chan, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and gym. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 7:00 AM and noon. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 5-property class Yuchi hotel include Sun Moon Lake Ropeway and Ita Thao Shopping Street.

What's nearby

  • Sun Moon Lake - 3 min drive - 2.1 km
  • Sun Moon Lake Ropeway - 5 min drive - 5.4 km
  • Yidashao Pier - 7 min drive - 6.8 km
  • Formosan Aboriginal Culture Village - 7 min drive - 5.3 km
  • Xiangshan Visitor Center - 11 min drive - 6.0 km

Getting around

  • Shuili Checheng Station - 20 min drive
  • Taichung (RMQ) - 62 min drive

Restaurants

  • ‪星巴克 - ‬3 min drive
  • ‪日月潭餐廳 - ‬3 min drive
  • ‪丹彤 - ‬1 min walk
  • ‪日月老茶廠 - ‬4 min drive
  • ‪田園日月潭紅茶手工蛋捲 - ‬4 min drive

About this property

Fleur de Chine Hotel

Boardwalk/promenade hotel with 6 restaurants and full-service spa
Fleur de Chine Hotel offers its guests a full-service spa, hot springs, and a complimentary water park. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Fleur de Chine Hotel. An area shuttle and A train station pick-up shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Yuchi hotel.

  • 1 building
  • 211 guestrooms or units
  • 10 levels
  • 6 dining venues
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Fleur de Chine Hotel offers 211 accommodations with DVD players and free minibar items. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Spa has 3 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs. The spa is open daily. There are indoor hot springs open between 7:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Free 24-hour train station pick-up shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: TWD 968 for adults and TWD 528 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • KEN CAN By Ken Chan
  • 丹彤
  • 彩雲軒
  • 雲月舫

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor hot spring
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hydrotherapy
  • Indoor hot spring
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Taiwan High Speed Rail Taichung Station only.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 968 for adults and from TWD 528 for children
  • Airport shuttle fee: TWD 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TWD 2500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fleur de Chine Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Yuchi
Fleur Chine Hotel Yuchi
Fleur Chine Hotel
Fleur Chine Yuchi
Fleur Chine
Fenisia Hotel Nantou
Fleur de Chine Hotel Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Hotel Hotel Yuchi

Frequently asked questions

What is the cancellation policy at Fleur de Chine Hotel?

Fleur de Chine Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fleur de Chine Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Fleur de Chine Hotel on 24 Mar 2025 start from AU$544.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fleur de Chine Hotel?

Yep, Fleur de Chine Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Fleur de Chine Hotel?

Yep, Spa is available for guests. You'll enjoy services like body treatments.

Does Fleur de Chine Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

Does Fleur de Chine Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Fleur de Chine Hotel?

Fleur de Chine Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with spring water tubs, hydromassage showerheads and pillowtop beds.

What makes Fleur de Chine Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fleur de Chine Hotel.

Is Fleur de Chine Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Fleur de Chine Hotel is a hit with families.

Are there hot tubs in the rooms at Fleur de Chine Hotel?

No, but there are spring water baths in the guestrooms.

Does Fleur de Chine Hotel serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Fleur de Chine Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Fleur de Chine Hotel?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fleur de Chine Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fleur de Chine Hotel?

No, only service animals are allowed.

Fleur de Chine Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1007 reviews
Rating 8 - Good. 190 out of 1007 reviews
Rating 6 - Okay. 56 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yecu chyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few dinner options for vegetarians
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy, New York

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful in every way imaginable. The property is in a great location with a bus stop right across the street that transports you around the Lake. In addition, the breakfast and dinner buffets are out of this world abundant with too many options to mention. I would recommend anyone who wants to visit Sun Moon Lake to stay. But how great Fleur de Chine Hotel is I want to say that Expedia customer service is complete garbage. I've been a customer for decades and each year I keep getting amazed at how much crappier their customer service can get. My reservation during booking said that they took a deposit at the time and I'm supposed to pay the balance at the hotel but when I arrived they said that they never received the deposit and that I needed to pay in full. The subsequent 40 minutes we tried to get in touch with Expedia customer service greatly angered both myself and the reception desk. We gave up and ended up doing my own detective work in going back through months of credit card statements to see if a deposit was taken. It turned out that it wasn't so the Hotel was correct but Expedia was wrong. I don't know why I'm surprised that this was the outcome considering that my sister recently booked an entire vacation through Expedia. However, due to some mixup, she wanted to reinstate a hotel which Expedia refused. Not sure I want to continue to use them
Stayed 2 nights in Nov 2024

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, lots of daily activities for adults and kids, great service, high quality breakfast and dinner buffets. Highly recommended if you’re staying at Sun Moon Lake!
Stayed 2 nights in Oct 2024

10/10 Excellent

Zeyun

Stayed 1 night in Sep 2024

10/10 Excellent

Tomasz, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the lake. Room has nice hot spring and nice view. Hotel provides shuttle from high speed rail stations and they check you in on the bus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, delicious food
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for 4 nights at the property. It’s secluded but a short (free) bus from the hotel to Ita Thao or you can participate in one of the many activities on site or facilitated by the property. For tourists it’s very easy to get to with a free shuttle from Taichung HSR station. The staff were extremely attentive to all of our needs - including a complicated food restriction. The facilities are amazing - we loved water world, the massage, view of sun moon lake from the room, and the FOOD was amazing. Every day we were surprised and delighted by a new experience provided by the hotel. Thank you so much for a wonderful stay - we will be back again!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Altandush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nil
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 2 nights in Jul 2024

10/10 Excellent

Altandush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

chinghua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and service
Stayed 2 nights in Jul 2024

10/10 Excellent

XinYe, Burke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, tons of options for kids to stay active
Stayed 2 nights in Jun 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kids stuff for young kids
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeevan

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the Hotel was absolutely amazing. The view of the lake from the lobby is stunning as you enter the hotel. The staff here treat their guest like royalty and would like to thank them for giving top notch service all-round the hotel. My wife and I found our room very clean, comfortable and the in-room onsen very relaxing. The hotel also has an amazing common area waterworld pool section and private gender specific onsens which I highly recommend taking advantage of during your stay. The breakfast buffet food was delicious with an abundant of options to satisfy anyone's food craving needs.
Stayed 1 night in May 2024

10/10 Excellent

Huai-En

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, service and food! Incredible view!
Stayed 2 nights in May 2024

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely amazing stay! This resort had it all - pool, onsen, game room, shuttle service, and a fabulous buffet.
Stayed 2 nights in Mar 2024

8/10 Good

Li Na

Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice services. The staff are very friendly and pay attention to detail.
Stayed 1 night in Apr 2024

10/10 Excellent

Zhenjun, SUNNYVALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 1 night in Mar 2024

10/10 Excellent

Ly Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fleur de chine was an amazing hotel to stay at . The service was impeccable so friendly and helpful . I would definitely come back if visiting Sun Moon Lake again. !! We all had a wonderful time !
Stayed 1 night in Mar 2024