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Barceló Maya Tropical - All Inclusive

4.0 star property
Luxury property on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, pool loungers
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Free minibar, in-room safe, desk, iron/ironing board
Junior Suite, Oceanfront (Premium Level)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    9 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    259 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Shower/bath combination
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Down duvet
Ceiling fan
Day bed
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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includes taxes & fees
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About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Tropical - All Inclusive. Within just a 10-minute stroll, you'll find Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages, aromatherapy and hydrotherapy along with access to the sauna. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available for free. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Xpu-Ha property, you'll be 0.8 km (0.5 mi) from Cenote Cristalino and 2.9 km (1.8 mi) from Puerto Aventuras Marina.

What's nearby

  • Ecopark Kantun Chi - 9 min walk - 0.8 km
  • Cenote Azul - 15 min walk - 1.3 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.7 km
  • Puerto Aventuras Marina - 4 min drive - 3.3 km
  • Dolphin Discovery - 5 min drive - 3.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Barceló Maya Tropical - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on 13 Dec 2024 start from AU$374.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive has a free self car park.

Are there any beaches close to Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Barceló Maya Tropical - All Inclusive?

Yep, there is an onsite spa at Barceló Maya Tropical - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Barceló Maya Tropical - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Tropical - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Barceló Maya Tropical - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Barceló Maya Tropical - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Maya Tropical - All Inclusive.

Is Barceló Maya Tropical - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Barceló Maya Tropical - All Inclusive is a hit with families.

Does Barceló Maya Tropical - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer at Barceló Maya Tropical - All Inclusive.

Is there a free airport shuttle available at Barceló Maya Tropical - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Tropical - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Tropical - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Tropical - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews" "
Rating 8 - Good. 244 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

daniel, La Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good with lots of choice. The beach and pools were very nice.
Stayed 11 nights in Aug 2024

4/10 Poor

Sandra S, Vancouver

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The food was not heated properly. We got to the buffet just as they opened and the food was not even warm. The omelette station undercooked the whites of the eggs, the whites were runny. Care was not taken in handling of the food. I killed a spider on the first day and it remained on the bathroom floor the duration of our six day stay.
Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Jorge Augusto, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandra, fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids water park is awesome. The fantasy show they have for the kids is a plus. We really enjoyed the little shops that are by the hotel and the restaurants. The buffet had a variety of selection of food and was very delicious. This was our second time going and will be coming back.
Stayed 4 nights in Aug 2024

8/10 Good

Yirsy

Liked: Cleanliness, property conditions & facilities
El hotel muy bueno, el servicio no es muy bueno por todo el personal, la comida excelente y los tragos son pésimos no se puede pedir tragos
Stayed 5 nights in Aug 2024

10/10 Excellent

CHARLIE SIP, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded at all, alot of seating by the pool and by the beaches - excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Dining could have been better but the property itself was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that our room was cleaned everyday. Food options were good. The pools were nice to use. The beach was also nice and sandy, but once in the water, it was somewhat rocky.
Stayed 6 nights in Aug 2024

8/10 Good

Christian, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and beach.
Stayed 1 night in Jul 2024

8/10 Good

Christian, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and pools!
Stayed 5 nights in Jul 2024

10/10 Excellent

ROBIN LYNNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Barcelo over 20 times now, sometimes more than once in a year! They are by far the best experience for beach, food and entertainment. The staff is amazing!
Stayed 9 nights in Aug 2024

6/10 Okay

Julio

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Staff were a bit rude but surrounding were lovely. The beds were not comfortable seemed like old mattresses
Stayed 4 nights in Jul 2024

8/10 Good

Ioan

Travelled with family
Liked: Staff & service
Rooms are not updated, pretty old for 2024, food doesnt have to many options, landscape and the view was breathtaking
Stayed 6 nights in Aug 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I do recommend this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG This hotel, especially the staff saved our vacation. We left another Hotel (Sandod Caracol) due to bed bugs and horrible service. But thank God for Barcelo Tropical. They saved our vacation. For the front desk to the waitstaff at the Buffet and not to mention our room staff. They were all amazing. Cirenio and Jose were the best one's. At first I didn't know they were brothers until my final night. I was not surprised because both gave excellent service. At the swim up bar, go see Jose. Best bar/pool service anyone can ask for. I cant wait until my next visit to Barcelo. Thank you all for saving our vacation and giving us the wonderful memories that will last a lifetime.
Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Sasshakay

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Raymond

Travelled with family, Travelled with group
Liked: Staff & service
This resort was huge. It was a beautiful resort for the most part, the ocean/beach was spectacular! The pools were probably 90* - just a little too hot if you’re a pool person. The restaurants were okay - nothing to write home about. We were nervous about getting sick with stomach troubles as this was apparently an issue- all 7 of us made it home without any issues. The room we were in was clean and cool, AC worked well. Check in was a breeze as well as check out. The drinks were what you would expect for an all inclusive- not great.
Stayed 7 nights in Aug 2024

6/10 Okay

Michael, flushing

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Steve

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After a great vacation in Barcelo Riviera Maya palace in 2023, we decided to come back for another family vacation. Unfortunately, all of us, group of 9, got food poisoning and ended up being restricted to our room for most of the stay. We only ate at Barcelo so know that it came from the food there. Most of us were confined for our entire duration and now back in the US, are still struggling to get back to normal. Truly disappointing as it should have been a great vacation.
Stayed 4 nights in Aug 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food not so good
Stayed 7 nights in Aug 2024

10/10 Excellent

Hien, West Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & clean, good foods and many pools to enjoy...
Stayed 6 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation spot
Amazing resort. Everything you need is there. The shows and performers are professionals of highest level! Amazing snorkeling right off the beach! Our favorite place to vacation!
Stayed 4 nights in Aug 2024