Sandos Papagayo Hotel

4.0 star property
Elegant beach resort and 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandos Papagayo Hotel

Aerial view
Bar (on property)
Reception
Minibar, in-room safe, desk, laptop workspace
Elite Single Room, Sea View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Calle Las Acacias, 6, Playa Blanca, Yaiza, Lanzarote, 35580
  • Mujeres Beach
    10 min walk
  • Las Coloradas Castle
    4 min drive
  • Atlantic Museum
    5 min drive
  • Arrecife (ACE-Lanzarote)
    32 min drive

Room options

Family Room, 2 Adults + 2 Children

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Elite Suite (2 Adults and 2 Children)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 4 Single Beds

Elite Suite (2 Adults and 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 4 Single Beds

Elite Suite (2 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
TV
Separate bedroom
Private bathroom
Hairdryer
  • 68 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Family Room, 2 Adults + 1 Child

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Elite Triple Room, Sea View (2 Adults and 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Elite Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
TV
Private bathroom
Hairdryer
Bathrobes
  • 39 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Elite Suite (3 Adults and 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 73 sq m
  • Sea view
  • Sleeps 4
  • 4 Single Beds

Family Room, 3 Adults + 2 Children

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

Superior Quadruple Room, Balcony, Sea View (2 adults and 2 children)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Superior Triple Room, Sea View (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Superior Triple Room, Sea View (2 Adults and 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Elite Suite (2 Adults and 3 Children)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 5
  • 4 Single Beds

Superior Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Single Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

Family Room, 3 Adults + 1 Child

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Superior Quadruple Room, Balcony (2 adults and 2 children)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Superior Triple Room (2 Adults and 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bidet
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

Elite Triple Room, Sea View (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
TV
Private bathroom
Hairdryer
Bathrobes
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Superior Triple Room (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Elite Single Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
TV
Private bathroom
Hairdryer
Bathrobes
  • 73 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

Elite Quadruple Room, Sea View (2 Adults and 2 Children)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Superior Single Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

Elite Suite (3 Adults and 2 Children)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Separate bedroom
Private bathroom
  • 73 sq m
  • Sea view
  • Sleeps 5
  • 4 Single Beds

Family Room, 4 Adults

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Elite Suite (4 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds OR 2 Double Sofa Beds

Family Room, 3 Adults

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Elite Suite (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
TV
Private bathroom
Hairdryer
Bathrobes
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Yaiza

A family-friendly stay in Yaiza awaits you at Sandos Papagayo Hotel. You'll be 2.2 km (1.4 mi) from Marina Rubicon and 3.8 km (2.4 mi) from Playa Blanca. Highlights at this beach resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with access to the sauna and hot tub. The restaurant, Pizzeria Veneto, is open for dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of free self parking. .Near this 4-property class Yaiza resort, you'll find Papagayo Beach.

What's nearby

  • Mujeres Beach - 10 min walk - 0.9 km
  • Marina Rubicon - 5 min drive - 3.1 km
  • Dorada Beach - 7 min drive - 3.2 km
  • Playa Blanca - 9 min drive - 4.0 km
  • Papagayo Beach - 16 min drive - 5.5 km

Getting around

  • Arrecife (ACE-Lanzarote) - 32 min drive

Restaurants

  • ‪Terraza Restaurante Brisa Marina - ‬5 min drive
  • ‪The Old Mill Irish Bar - ‬5 min drive
  • ‪Lani's Snack Bar - ‬4 min drive
  • ‪La Gondola - ‬6 min drive
  • ‪Tipico Canario - ‬5 min drive

About this property

Sandos Papagayo Hotel

Elegant beach resort and 3 outdoor swimming pools
Some rates at Sandos Papagayo Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sandos Papagayo Hotel offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Sandos Papagayo Hotel. Self parking is free.

This 4-star Yaiza resort is smoke free.

  • 488 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Sandos Papagayo Hotel offers 488 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, bidets and hairdryers.

This Yaiza resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • International Buffet
  • Mexican Grill
  • Pizzeria Veneto
  • Pon Hai Tau

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 7 and over, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 7 and over, and the test must have been administered no more than 72 hours prior to check-in.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Papagayo Beach
Papagayo Beach Resort Sandos
Papagayo Sandos
Sandos Papagayo
Sandos Papagayo Beach
dos Papagayo Inclusive Yaiza
Sandos Papagayo Beach Resort Yaiza
Sandos Papagayo Beach Yaiza
Sandos Papagayo Resort
Sandos Papagayo Beach Resort All Inclusive Yaiza
Sandos Papagayo Beach Resort All Inclusive Yaiza
Sandos Papagayo Beach All Inclusive Yaiza
Sandos Papagayo Beach All Inclusive Yaiza
Sandos Papagayo Beach Resort - All Inclusive Yaiza
Sandos Papagayo Beach Resort All Inclusive
Sandos Papagayo Beach All Inclusive
Sandos Papagayo Beach Resort
Sandos Papagayo All Inclusive
Sandos Papagayo
Sandos Papagayo Hotel Yaiza
Sandos Papagayo Hotel Resort
Sandos Papagayo Hotel Resort Yaiza
Sandos Papagayo All Inclusive 24 Hours

Frequently asked questions

What is the cancellation policy at Sandos Papagayo Hotel?

Sandos Papagayo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandos Papagayo Hotel?

Yep, Sandos Papagayo Hotel has a free self car park.

Are there any beaches close to Sandos Papagayo Hotel?

Yep, Sandos Papagayo Hotel is a short 10-minute walk from Mujeres Beach. Fun beach activities include scuba diving.

Is there a spa on site at Sandos Papagayo Hotel?

Yep, there is an onsite spa at Sandos Papagayo Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy services like facials.

Does Sandos Papagayo Hotel have a pool?

Sandos Papagayo Hotel has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Papagayo Hotel?

Sandos Papagayo Hotel features 3 outdoor pools, a full-service spa and 4 restaurants.

What makes Sandos Papagayo Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sandos Papagayo Hotel.

Is Sandos Papagayo Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sandos Papagayo Hotel is a hit with families.

Is there a free airport shuttle available at Sandos Papagayo Hotel?

No, Sandos Papagayo Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sandos Papagayo Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Papagayo Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sandos Papagayo Hotel?

No, pets are not allowed.

Sandos Papagayo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 600 reviews" "
Rating 8 - Good. 254 out of 600 reviews" "
Rating 6 - Okay. 54 out of 600 reviews" "
Rating 4 - Poor. 16 out of 600 reviews" "
Rating 2 - Terrible. 6 out of 600 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WINNER

Stayed 3 nights in May 2024

8/10 Good

Nadine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 8 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Return stay
Good food, excellent value. Royal elite worth it for us, sea view spacious room, elite dining and lounges. Area around pool very tired and could do with a refurbishment. Check in was not the best, reception staff really need to be more friendly (all other staff great)
Stayed 3 nights in Jan 2024

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ANDREW

Stayed 7 nights in Dec 2023

8/10 Good

colm

Liked: Staff & service
high density hotel
A mixed bag; we upgraded to royal elite - this gives access to additonal exclusive lounges and dedicated restaurant. The Royal elite restaurant experience was nice, but the food did not differ ( perhaps even less choice) to the main restaurant. Room was tired and had a heavy cigarette smell, though non smoking. Aircon was noisy and ineffective affecting sleep. What you do get with Royal elite is drinks served in the restaurant ( with I suspect a better wine) plus somewhat amazingly a serve yourself premium drinks bar in the lounges. Nice, but it did suit heavier drinkers than us. Some hefty measures were in evidence. Getting a pool sunbed was very tricky and there is almost no greenery/ gardens to this hotel.
Stayed 7 nights in Sep 2023

6/10 Okay

Caroline Alexia Morgan

Travelled with group
Disliked: Staff & service
Hotel is a 20 minute walk from some beautiful sandy beaches. However, the hotel itself is quite dated. Most sun umbrellas did not work. The room was kept clean, but the sun terrace floors were sticky from spilt drinks and there were discarded cigarettes in corners which did not get cleaned. It felt understaffed. Buffet food was ok. The food in the Fusion restaurant was pretty good, but it was extremely difficult to get a reservation there.
Stayed 3 nights in Sep 2023

10/10 Excellent

sameh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can give more the 5 stars I would lovely staff lovely food special chef SALM in the restaurant he is very helpful worth it to pay for the royal upgrade it was our first time but will come every year
Stayed 6 nights in Aug 2023

10/10 Excellent

Nigel, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly relaxed environment. Second visit and would definitely return
Stayed 6 nights in May 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here due to the fact that the staff was so helpful and friendly. They helped us figure out our transportation options and get around the island. Food was satisfactory (catered to European tastes). Probably better for families vs solo or couples. Enjoy!
Stayed 7 nights in May 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above anything else, we were most impressed by the staff. Polite, helpful, and working very hard to look after the guests. Special shoutout to the entertainment team who put in a long shift, but always maintained energy.
Stayed 7 nights in Apr 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

2/10 Terrible

Islam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big lairs
It’s a big lie Don’t trust the description They stated that they provide a shuttle service but they don’t at all
Stayed 5 nights in Feb 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Marjorie

Stayed 7 nights in Nov 2022

10/10 Excellent

Martin

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as ever !
It was my 12th visit. Good to see so many well known staff still there. Service always very friendly and helpful
Stayed 7 nights in Jun 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
After a problematic check in all was well. Lots of in site options, plus nearby beaches via cliff walk for those who prefer to swim in the sea. We had to hunt for our hotels.com booking and email to reception to complete the check in process. Good buffet selection for all meals. Quiet location on the outskirts of Playa Blance
Stayed 5 nights in Mar 2022

6/10 Okay

Arvindjit

Travelled with family
Liked: Property conditions & facilities
A concierge service would be very useful. The hot water in the shower was not there most of the time and showers had to be very luke warm. There was No milk provided in the room with the coffee, tea so could not have a cup of coffee in the room in the whole of 5 day stay, Despite the cleaner coming each day she did not notice and nor did she clean the coffee tray or replenish.
Stayed 5 nights in Feb 2022