4/10 Poor
SadTraveler, Wasilla, Alaska
26 July 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy that checks you in (if your female) will not talk to you. I asked him a question and he looked to my husband to answer the question. He was extremely rude and very sexist. The building has a lot of potential, however it is not in very good condition due to lack of upkeep. We told the man that was checking us in that we were extremely tired and just wanted to get settled into our room and go to sleep. he refused to give us our key, and deliberately took his time trying to explain the whole neighborhood, all the while never acknowledging my presence. He still refused to give us the key and insisted on walking us to our room (it wasn't difficult to find) and came into the room. He refused to let us put our luggage on the floor to go through and get out the essentials, instead he snatched up our luggage and very roughly put it into the closet (mine he snatch from me before I could even set it down). He then wouldn't leave the room no matter how many times we told him we needed sleep. It was so bad that we almost considered leaving that night to find a different place to stay. By the time he left the room two hours plus some change had passed since we arrived at the hotel.
SadTraveler
Stayed 3 nights in Jun 2019