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Elmbank York, Tapestry Collection by Hilton

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Terrace/patio
Exterior
Junior Suite, 1 King Bed (George Walton)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
The current price is AU$158
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
The Mount, York, England, YO24 1GE
  • York Racecourse
    ‪12 min walk‬
  • York Minster
    ‪3 min drive‬
  • Shambles
    ‪4 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪59 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy)

Comfort Room (Cy)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
  • 18.11 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Lodge)

Junior Suite, 1 King Bed (Lodge)

Junior Suite, 1 King Bed (Lodge)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (George Walton)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Sofa bed - double
  • 21.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (George Walton)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
  • 13.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
Rainfall showerhead
  • 10.8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
  • 14.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (George Walton)

Classic Room, 1 Queen Bed (George Walton)

Classic Room, 1 Queen Bed (George Walton)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
Rainfall showerhead
  • 10.8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Private bathroom
Rainfall showerhead
  • 10.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Elmbank York, Tapestry Collection by Hilton

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Elmbank York, Tapestry Collection by Hilton also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024.

This 4-star York hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1862
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person
  • Uncovered self-parking fee: GBP 10 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Frequently asked questions

What is the cancellation policy at Elmbank York, Tapestry Collection by Hilton?

Elmbank York, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elmbank York, Tapestry Collection by Hilton?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Elmbank York, Tapestry Collection by Hilton on 27 Apr 2025 start from AU$157.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Elmbank York, Tapestry Collection by Hilton?

Yep, Elmbank York, Tapestry Collection by Hilton has an uncovered self car park for GBP 10 per day. Onsite parking is limited.

What makes Elmbank York, Tapestry Collection by Hilton a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Elmbank York, Tapestry Collection by Hilton.

Does Elmbank York, Tapestry Collection by Hilton serve breakfast?

Yep, guests are hooked on the buffet brekkie here! Available weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Elmbank York, Tapestry Collection by Hilton?

No, Elmbank York, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Elmbank York, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Elmbank York, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Elmbank York, Tapestry Collection by Hilton?

Furry friends are welcome at Elmbank York, Tapestry Collection by Hilton, with food and water bowls on offer.

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if a little slow on check in
Check in was slow due to the amount of rooms having to be turned. We actually prebooked room but was allocated another amd had to wait for it to be turned over. When enquired our original choice was available. Other than that the hotel as great
Stayed 2 nights in Dec 2024

10/10 Excellent

Kieron

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
I’d booked two rooms for two couples - which were very different. I appreciate the property is historic, but one room was very small and cramped with a lowered ceiling. The breakfast was good overall with a lot of choice but just one hot drinks machine for the whole hotel often made for queuing. The restaurant had a good range of dishes which were all delicious and well-made - it was lovely not to have to go out in the evening to find food! The staff were very helpful and friendly and the rooms were clean. It’s close to the centre but in a quieter area.
Stayed 3 nights in Dec 2024

8/10 Good

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and well kept hotel, especially the reception, restaurant and staircase areas. I asked if we could stay at a room in the house, not the courtyard, since the reviews mentioned that those were nice, and the staff helpfully moved us there. Service was excellent overall. The rooms themselves were comfortable and nicely decorated, although there were a couple cobwebs, the TV could do with an update and the body wash and lotion tubs in the bathroom needed a refill. The minibar looked a bit tired too. Other than that, we had a nice, confortable stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service
First class service, great stay. Lovely hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel,staff friendly and helpful,love staying here,dust on skirting boards & window sills is the only thing i could fault with,other than that,great place to stay 😀
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Reception very good house cleaning poor
Stayed 2 nights in Dec 2024

6/10 Okay

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, shame about the room
Hotel is fabulous but I was put into a basement room, which was noisy due to someone having a shower in the room above and the air conditioning fan outside my window.
Stayed 1 night in Dec 2024

6/10 Okay

Claudia

Stayed 2 nights in Dec 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel would definitely recommend
Stayed 1 night in Oct 2024

6/10 Okay

Ann

Travelled with family
Disliked: Amenities
I booked the George Walton Junior Suite which should have included a pull-out sofa bed in addition to a king-sized bed but was given a deluxe suite instead of the George Walton suite which was a much smaller room. I was charged $366 for one night. An exhorbitant amount for one night! There was no smart TV as advertized and no complimentary robe and slippers as it posted in the write -up room description. I stayed @ this hotel back in March of this year, stayed in the George Walton junior suite for $99 and it was delightful. I am requesting a refund of 1/2 of what I was charged. I asked the lady at the front desk if I was indeed in the room that I booked back in August through Expedia and she said it was NOT the room that I booked and was charged for! I need a refund since the hotel was booked solid and couldn’t change my room!
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, the outside does not look much but the inside is really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Allen

Stayed 2 nights in Nov 2024

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay at the Elmbank
Excellent room with room service and an excellent night sleep, very comfortable bed cannot recommend the george Walton junior king suite enough.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs more choice on menu
Was good, would stay again, but needs more choice on food menu
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service
Pictures were wonderful but that was the best part. Has a pretty reception and dining area. Room attractive but not well maintained. Bedside light broken. Heating did not work so we froze all night.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
We stayed at this hotel last year and really enjoyed it however we are disappointed that this year they tried to charge us £17 each for breakfast even though it says £12 on your website. When questioning it we were told it includes service charge. Well I've never had to pay a service charge for breakfast in a hotel especially for a self service breakfast.We eventually agreed to pay £15 even though this was still 25% more than it should have been. Needless to say we won't be staying there next year.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York 24
Elmbank is a lovely hotel a little dated but very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After some of the reviews, we didn’t expect much but the hotel was pretty good. The staff were universally excellent and friendly, particularly those on the bar on the Friday. The hotel was very dog friendly- you can’t go into the restaurant but everything there is available in the lounge and bar and it’s much better there for dogs anyway. The food was Hilton, so nothing good but nothing bad. They have preserved the original fittings which was excellent. Expedia hadn’t passed on our message about bringing a dog so we were put in the courtyard rooms that others had complained about - but they were great rooms. Well appointed and comfortable. Of course it wasn’t completely perfect. The toilet was sort of wedged between the door and the sink. I wouldn’t have wanted to be any fatter! And I think there should be a toilet brush but I know others don’t like that. It’s easily walkable to the old city where there are fabulous dining options. We would stay here again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The main part of the hotel is in a very distinctive Art Nouveau style. The courtyard extension is like a Premier Inn! I complained as was moved into the main hotel without any problem. The staff are very friendly and the breakfast buffet is excellent. Only negative was that no water was provided in my minibar by housekeeping for 2 nights.
Stayed 3 nights in Nov 2024

8/10 Good

jeff

Travelled with partner
Liked: Cleanliness, staff & service
Nice quiet place to stay. Easy walking distance to all the sights for the averagely fit. We had two nights b&b Was great for what we needed.
Stayed 2 nights in Nov 2024