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Emerald Residence

3.0 star property
Central guesthouse connected to a shopping centre in York with free parking

Photo gallery for Emerald Residence

Front of property
Deluxe Quadruple Room, Ensuite
Standard Quadruple Room, Ensuite
Basic Triple Room, Shared Bathroom
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
The current price is AU$132
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
5 Main St, York, England, YO10 4HJ
  • University of York
    ‪17 min walk‬
  • York Barbican
    ‪3 min drive‬
  • York Racecourse
    ‪6 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪59 min drive‬

Room options

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Fan
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 238.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Highlights

Fireplace
Heating
Smart TV
Fan
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 66.1 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Clothes dryer
Portable fan
Premium bedding
Hairdryer
Free bottled water
  • 271.1 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Fan
Hairdryer
Free bottled water
  • 122.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Portable fan
Premium bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • 198.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Highlights

Heating
Smart TV
Portable fan
Premium bedding
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 178.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Highlights

Fireplace
Heating
Smart TV
Portable fan
Premium bedding
Hairdryer
Free bottled water
Coffee/tea maker
  • 168.6 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

Highlights

Fireplace
Heating
Kitchen
Fridge
Smart TV
Portable fan
Separate bedroom
Hairdryer
  • 241.3 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

Similar properties

Miscellaneous

Diamonds Villa

  • Free WiFi
  • Parking available
3.9 out of 5, Good, (295)
The price is AU$127
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Diamonds Villa

About the area

York

Emerald Residence puts you in the heart of York, connected to a shopping centre and within a 20-minute stroll of University of York and Rowntree Park. Highlights at this guest house include in-room free WiFi and Smart TVs. .This guest house offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3-property class Fulford guest house include York Racecourse and York City Walls.
View more Guest houses in YorkOpens in a new window

What's nearby

  • University of York - 17 min walk
  • York City Walls - 3 min drive
  • Shambles - 4 min drive
  • York Minster - 5 min drive
  • York Racecourse - 6 min drive

Getting around

  • York (QQY-York Train Station) - 12 min drive
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • ‪Fulford Arms - ‬11 min walk
  • ‪The Lighthorseman - ‬16 min walk
  • ‪Winning Post - ‬20 min walk
  • ‪Wellington Inn - ‬14 min walk
  • ‪V Bar - ‬5 min drive

About this property

Emerald Residence

Central guesthouse connected to a shopping centre in York with free parking
Emerald Residence offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star York guest house.

  • 11 guestrooms or units
  • Smoking in designated areas
Emerald Residence offers 11 accommodations with complimentary bottles of water and a hairdryer. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower.

This York guest house provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Frequently asked questions

What is the cancellation policy at Emerald Residence?

Emerald Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emerald Residence?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Emerald Residence on 11 Mar 2025 start from AU$132.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emerald Residence?

Yep, Emerald Residence has a free self car park.

Is there a free airport shuttle available at Emerald Residence?

No, Emerald Residence does not offer an airport shuttle service.

What time are check-in & check-out at Emerald Residence?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Emerald Residence?

No, pets are not allowed.

Is there a golf course on site at Emerald Residence?

There isn't one on site, but Fulford Golf Club is a short 19-minute walk away.

Emerald Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 101 reviews
Rating 8 - Good. 28 out of 101 reviews
Rating 6 - Okay. 24 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 12 out of 101 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great stay warm comfortable tea coffee available comfortable bed about 20 minutes walk to barbican long straight road not to bad
Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Handy for the ciy
Well priced handy stopover for York city centre with free parking. November time of year. The toom was a bit on the cold side but an electric heater was included to help. Ensuite, everything worked. Remote check -in was a breeze.
Stayed 1 night in Nov 2024

6/10 Okay

Roy

Stayed 3 nights in Nov 2024

2/10 Terrible

Mick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald joke
Really poor. Room was cold...only a oil filled radiator in the room as the heating was not on. I was in the attic with a shared bathroom. The sink in the room was useless. Both taps were impossible to clse. Require replacing. I should know im a retired plumber. Banged my head fourtimes on the ceiling beams and im only a small guy.. As for the shared bathroom it was filthy. Shower curtain was mouldy and the bath panel was cracked and hanging off Toilet seat (pine) was split and unhygienic. Taps in the hand basin same as in my room. Fair enough i went for the price in comparison to other similar accommodations but rest assured i will never stay there again. Awful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for visiting York as buses are frequent.
Stayed 2 nights in Nov 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Easy place to find and direct taxi's to
Stayed 2 nights in Nov 2024

6/10 Okay

Lorilei

Travelled with family
Fine but not great
Bit old, need to refurbish and upgrade the beds and rooms
Stayed 2 nights in Aug 2024

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Travelled with family
People above us arguing and police all Over
We arrived all seem good. Radiator in the bathroom had a bad leak so every time you went to the toilet, your pants and socks ended up soaking. We were on the bottom floor right beside the front door which we Heard banging every time anybody come in the people stopping above us arguing all night And they knocked on my door Disturbed me and my two children then 3 police Vans arrived For the people arguing, then we got disturbed again with the police at our window with Set of ladders To Claim up to the top room above us So I was not good at all as my children were very scared spoilt our weekend that was on the Friday night then on the Saturday afternoon we had the police back at the door. We have been looking forward to this weekend for awhile and it got spoilt by the police and the people upstairs it’s not what you expect when you pay for hotel for a quiet weekend so pretty much waste of money I thought the manager might to come and see us on the Saturday to explain what was going on with all the police Outside, my window but never heard anything to be quite truthfully I think they should’ve been an apology and maybe it’s a bit of a refund as I drove for two hours to get there spent quite a bit of money on the hotel. My kids ended up scared and not want to go out.
Stayed 2 nights in Oct 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. The main opportunity for improvement is their service. When we arrived, no one was available to give us our key. There was a phone number to call on the front door. We called for about half an hour repeatedly with no answer and were considering going to another accommodation. We thought we had been scammed. We were tired, cold and unhappy. Finally we met another guest who said the same thing happened to them. We finally got through to someone who gave us the code to our room.
Stayed 2 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service
Inexpensive and noisy.
Remote check in,so it was a surprise to hear a couple loudly have sex when I arrived.Its cheap for York and it's clean,it was fresher's week apparently,so there was a lot of activity around midnight,lots of guests going outside to smoke,shout and slam the door .
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was no heat in the bathroom. Portable heater in bedroom area barely gave warmth to sleep comfortably. Ceiling needs repair from upstairs water leak. Worst issue was the noise - slamming doors, stomping up & down the stairs & knocking noisily on our room door after midnight. Other guests we believe were students. We should have been made aware of that before reserving. Noisy until 2:45 am.
Stayed 1 night in Oct 2024

8/10 Good

Sas

Travelled with partner
Liked: Staff & service
Room could do with updating but was clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was not smooth. It was "self-check-in". We had to ring numbers but nk answer at first. Then when we finally got someone it was an extremely slow process. Really lacked the personal touch. The room was nice, comfy. Quite noisy with passing traffic. The bathroom was not good at all. Shower - a trickle of water, but thankfully have family/ friends nearby to use theirs. Mirror - filthy with blood(??) Or paint on. Service, not great. So impersonal. Will not be staying again. Fine for 1 night. Needs a huge amount of decor change and would be nice if check-in was with a person... in-person.
Stayed 1 night in Sep 2024

6/10 Okay

John, Bristol

Disliked: Cleanliness, amenities, property conditions & facilities
The exterior doors to the room did not lock and the springs were coming through the mattresses. Very uncomfortable. Intermittent issues with hot water and water pressure when using the shower. Spacious room though even if tv was small and tilted and cable was fuzzy. We spent most of our time out of the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kat

Stayed 1 night in Aug 2024

2/10 Terrible

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
Thought we were staying in a halfway house Dont stay in the ground floor room ny the front door as the door will be getting slammed all night and you'll have people smoking and chatting outside your window to all hours. There was an elephant stomping around above, shouting with the tv blasting out. We left in the end.
Stayed 2 nights in Aug 2024

6/10 Okay

Danielle

Stayed 1 night in Jul 2024

10/10 Excellent

Mandie

Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booking in was fine. Room clean but glass found on top of wardrobe. Bins not emptied daily. No extra toilet rolls. Other guests left front door not shut properly sometimes with the snib on so would not lock. Door bell needs to be prominent hard to see.
Stayed 6 nights in Aug 2024