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Diana Palace Hotel Zakynthos

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Diana Palace Hotel Zakynthos

Junior Suite, Private Pool | Outdoor pool
Junior Suite, Hot Tub
Breakfast, lunch and dinner served
Couples treatment room(s), body treatments, aromatherapy
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • All-inclusive
  • Spa
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Argassi, Zakynthos, 29100
  • Argassi Beach
    ‪6 min walk‬
  • Agios Dhionysios
    ‪3 min drive‬
  • St. Dionisios Church
    ‪4 min drive‬
  • Zakynthos (ZTH-Zakynthos Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool

Junior Suite, Private Pool

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub

Suite, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Premium bedding
2 bedrooms
Pillow-top bed
Private bathroom
  • 45.0 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Pillow menu
Separate bedroom
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Minibar
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub

Junior Suite, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Zakynthos

A family-friendly stay in Zakynthos awaits you at Diana Palace Hotel Zakynthos. Within steps you'll find Ionian Sea and Argassi Beach within a 10-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages and body scrubs along with aromatherapy and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool, waterslide and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zakynthos hotel include Zakynthos Ferry Terminal and Laganas Beach.

What's nearby

  • Argassi Beach - 6 min walk
  • Zakynthos Ferry Terminal - 4 min drive
  • Byzantine Museum of Zakinthos - 5 min drive
  • Kalamaki Beach - 17 min drive
  • Agios Sostis Beach - 27 min drive

Getting around

  • Zakynthos (ZTH-Zakynthos Intl.) - 15 min drive

Restaurants

  • ‪Πορτοκαλι - ‬6 min walk
  • ‪Notos - ‬2 min walk
  • ‪Stars Tavern - ‬5 min walk
  • ‪Molly malone's - ‬6 min walk
  • ‪Legends Sports & Grill - ‬4 min walk

About this property

Diana Palace Hotel Zakynthos

Family-friendly hotel with 2 outdoor pools and full-service spa
Some rates at Diana Palace Hotel Zakynthos are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Diana Palace Hotel Zakynthos offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a library, and a terrace are also featured at the family-friendly Diana Palace Hotel Zakynthos. Self parking is free.

Smoking is allowed in designated areas at this 4-star Zakynthos hotel.

  • 120 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Diana Palace Hotel Zakynthos offers 120 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and minibars are provided. Housekeeping is provided on a daily basis.
The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • Lift (90 centimetre wide door)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed during January, February, March, April, December and November.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 0428Κ014A0004800

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Diana Palace
Diana Palace Hotel All Inclusive Zakynthos
Diana Palace Hotel Zakynthos
Diana Palace Zakynthos
Hotel Diana Palace
Diana Palace Hotel All Inclusive
Diana Palace All Inclusive Zakynthos
Diana Palace All Inclusive

Frequently asked questions

What is the cancellation policy at Diana Palace Hotel Zakynthos?

Diana Palace Hotel Zakynthos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Diana Palace Hotel Zakynthos?

Yep, Diana Palace Hotel Zakynthos has a free self car park.

Are there any beaches close to Diana Palace Hotel Zakynthos?

Yep, Diana Palace Hotel Zakynthos is a short 6-minute walk from Argassi Beach. Fun beach activities include snorkelling.

Is there a spa on site at Diana Palace Hotel Zakynthos?

Yep, there is an onsite spa at Diana Palace Hotel Zakynthos. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Diana Palace Hotel Zakynthos have a pool?

Diana Palace Hotel Zakynthos has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

Does Diana Palace Hotel Zakynthos have a waterslide?

Yep, this property has a waterslide!

What makes Diana Palace Hotel Zakynthos a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Diana Palace Hotel Zakynthos.

Is Diana Palace Hotel Zakynthos family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Diana Palace Hotel Zakynthos is a hit with families.

Is there a free airport shuttle available at Diana Palace Hotel Zakynthos?

No, Diana Palace Hotel Zakynthos does not offer an airport shuttle service.

Is there a bar or restaurant at Diana Palace Hotel Zakynthos?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Diana Palace Hotel Zakynthos?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Diana Palace Hotel Zakynthos?

Dogs are welcome at Diana Palace Hotel Zakynthos, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Diana Palace Hotel Zakynthos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 99 reviews
Rating 8 - Good. 43 out of 99 reviews
Rating 6 - Okay. 15 out of 99 reviews
Rating 4 - Poor. 7 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Elisabeth

Travelled with partner
Deceptive additional costs not included in price; aircon was 10 euro per day.
Stayed 7 nights in Sep 2024

8/10 Good

Miss

Liked: Staff & service
Meandros hotel
They switched us to the meandros hotel as an upgrade however it wasnt a very nice hotel. There was a smell in the bathroom of sewer every day.
Stayed 2 nights in Sep 2024

8/10 Good

Bethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff! And issues were quickly resolved!
Stayed 6 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely week away as a couple. Service is exceptional, and the whole hotel has a very warm and welcoming atmosphere. Everything that you'd need to be included in all inclusive is, and due to staying in a 'superior room' we didn't have to pay the 10 euros per day for air-con. Overall, would highly recommend!
Stayed 6 nights in Aug 2024

4/10 Poor

Kyle Martin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This is a hotel I would not recommend so many problems from the beginning. Rooms messed up a day and a half waiting to get them sorted.
Stayed 7 nights in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
When we arrived we were given a comfort room which was very dated and not the superior room we paid for. After complaining to the hotel and hotels.com we were moved to the room we booked which was all quite stressful. The hotel has lovely bar and entertainment staff and we had a lovely stay. There was a vegetarian option for dinner/lunch although not always labelled. The food was generally nice but there are hidden extras at this hotel such as the fact that the air conditioning in the bedrooms is not free all the time. If you have a superior room this does not matter too much as it is very powerful and the room cools immediately. The comfort room we initially had had very poor air conditioning though and it would have been very hot to stay in that room. Overall we had a great holiday but probably would not choose this hotel again because of the uncertainty as to what room we might end up in!
Stayed 5 nights in Aug 2024

2/10 Terrible

Christina

Travelled with partner
Disliked: Staff & service, amenities
This hotel was very noisy and had a lot of problems. After the first day, I knew I didn’t want to stay there so I went to the front desk to let them know and tried to reach out to the manager several times. She never returned any messages, phone call, text or email. Exceptionally poor customer service. Additionally the shower in my bedroom leaked every time - it got the entire floor wet, which was so dangerous you would slip. There are two pools that don’t have enough chairs for all the families using the pools, the food buffet provided is nothing that I would want to eat Overall, I do not recommend this place at all
Stayed 3 nights in Jul 2024

6/10 Okay

Gemma

Travelled with partner
Liked: Cleanliness, staff & service
A nice stay but could have been better. We were lucky to be upgraded to a suit with a private pool, the room was lovely, clean, the pool was great although lost the sun by 2pm. There is only air con for some of the day (unless you pay) which was fine as the room was always cool & it’s eco friendly, but it’s worth noting. The beds were advertised as a king but we had 2 singles pushed together. Our room had a mini bar, which isn’t included in the all inclusive (I checked with reception and they confirmed it would be extra charge) but they don’t even add fresh water daily. There were 2 frozen bottles of water in the fridge but they had both been opened already!! The pool suites are down by the kids pool which has a bar which is handy but this closes at 4pm. After 4 the nearest place for a drink (including water) is up the hill at main pool. Reception staff were lovely and always really helpful. The lady running the bar in the lobby was very sweet although absolutely overworked. She needs a second pair of hands to help her because she does everything and that means there’s often a long wait for drinks. Also bars close to all inclusive at 11pm (pay bar until 1am) which means at 10:45 the bars get busy!! It also kills the atmosphere as no one wants to pay for a drink at an all inclusive! Food is ok, tastes pretty good. Would have liked more Greek than on offer. Didn’t use main pool due to private pool room but definitely not enough loungers. Generally felt more 3* than 4*
Stayed 4 nights in Jul 2024

10/10 Excellent

Chektor

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet and very friendly people
Stayed 10 nights in Jul 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was double booked when we arrived so we were shipped out to another hotel for the night. Not exactly what you want when checking in. Spoilt the first night of our holiday.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond their duties Stathis even remembers your name and what you drink on the first meeting!! You are made to feel like family by all the staff and I would not hesitate to come back. The rooms were spectacularly clean and the cleaning staff respected your privacy and always spoke
Stayed 4 nights in Jul 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family holiday
Just returning from a great stay at the Diana Palace hotel. We stayed in double deluxe rooms. Both rooms were beautiful and kept so clean by the lovely cleaning staff. One thing I would say is we had one room for 3 teenagers and it was very compact for them and the camp bed more suitable to a child. The food was what you would expect from an all inclusive. Some good choices for everyone. The time limits and choices for snacks weren’t ideal. But there are shops nearby to cater for all needs. Ian Roberts the concierge is such a wonderful man. He sorted a private boat trip for us for a reasonable price - would highly recommend as for a family of 5, it was a much better option and a cheaper option than one of the organised trips Ian also recommended a fantastic restaurant with amazing views (Target) just 2 minutes away in the complimentary car. Nothing was too much trouble for him if you needed it. Everywhere is reasonably priced with good food.
Stayed 7 nights in Jun 2024

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed to pay for air conditioning all night so paid 10 euros per day extra .
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Staff
There is absolutely nothing negative I can say about this hotel
Stayed 2 nights in Jun 2024

8/10 Good

LESLEY

Stayed 10 nights in Oct 2023

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nausica (Reception) was perhaps one of the best we’ve had the pleasure of meeting… thank you. Hotel was nice, we had a room with jetted tub. Nice spacious room, while the single beds we’re comfortable they are not great. Found them too small for average adult and they move about..( mind the gap). Room was generally quiet, you don’t hear any noise from surrounding pubs or traffic. Our neighbors occasionally played loud music or movies while using their spa which was a little annoying. Jetted tub stopped working 1 day, sadly no one came to fix it when reported, luckily it started working the following evening. Meals were varied (enjoyable) with some Greek dishes, same for breakfast. Desserts tended to be more or less the same things. Bars were always busy but you only waited a minute or two. Marcos is a true barman, remembers your name an preferred drink ( so many guests) with lots of one liners (entertaining). Pools are ok and we were glad to see the hotel TRIED to enforce some rules on booking sun loungers. Early October there were always a couple free. On occasion there were children by the adult pool but we did not see them there for long. Only other negative (not hotels fault) was some guests are inconsiderate. A large welsh group held sun loungers tables and chairs, they were make call and playing videos via speaker, took multiple drinks and left them, filled multiple plates with food & dessert but did not eat it. Would definitely return
Stayed 3 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place on a gorgeous island
We had a lovely time and the staff were very nice.
Stayed 7 nights in Sep 2023

10/10 Excellent

Juan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, we stayed 4 days for our honeymoon and it was amazing. It was on a nice shopping strip with a lot of restaurants and stores. The staff was super sweet, especially Thanos, he was so helpful and funny. We paid for the all inclusive which was also amazing with Marcos who made being in the lobby a joy. The pool was clean and always had such a good vibe. I would definitely recommend this hotel!
Stayed 4 nights in Jul 2023

4/10 Poor

Efthymia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
The location is great!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly staff, average dining
We stayed in a 2 bed apartment, which was located in the best part of the hotel, top floor and looking out to sea. The rooms were basic and old fashioned (but I believe the standard hotel rooms have been updated). One bedroom had no TV and there was only 1 wardrobe between 4 adults which was a bit of an issue… Central location, and updated communal areas. The all inclusive was a bit confusing, e.g when eating times were, what drinks were included and till what time (e.g you pay for cocktails except for 1 each day and all drinks are charged after 11pm!) The juices were heavily watered down and food options were a little repetitive in an evening but plenty of options to eat out which we preferred. Friendly staff
Stayed 11 nights in Sep 2022

6/10 Okay

Shari

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
3 star at most. If that. The pool seriously needs some deep cleaning, green scum all along the sides, the staff were friendly especially Lina at dinner service who always ensured we had a high chair available. Food was very monotonous, After the 3rd day you can guess what will be there for breakfast and dinner without being there. Out of 7 nights there was only 1 night of entertainment on the Sunday evening. No sunbeds available as everyone will put a towel before 8am and not use it throughout the day. Ridiculous behaviour. If you’re still by the poolside between 5:30-6pm expect a very disgruntled man throwing around chairs putting them away so that you leave for closing and will also remove your stuff from two chairs and the table and place it on 1 only to put away the other chair, bearing in mind there were 4 of us using two chairs. I would not be coming back.
Stayed 7 nights in Aug 2022

10/10 Excellent

Sevastian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location1excellent,entrance up a side street,another entrance on the main road. Beach/sea 5 min walk. Bars/restaurants all around the hotel. Quiet at night. Can’t hear traffic/music etc. Lovely well tended gardens. Staff are very helpful. Man on reception very friendly. Cleaners say hello. Restaurant clean & spacious, outside area if wanted. Breakfast same everyday but lots of choices in buffet. Didn’t have all inclusive so can’t comment but with the abundance of lovely restaurants around wouldn’t use this. Pool area nice but sun-beds are gone by 8:00am if not earlier so couldn’t get one. The all inclusive lot have got there first. There were some people who must’ve stayed in the hotel all the time we were there getting their money’s worth of “free” drinks etc. The room is very nice with comfy bed,walk in shower, wardrobes light up when you open the door and a balcony. We had hairdryer, iron & board and safe in the room. Now for the bad bit, the air conditioning!! It was broken and we didn’t have it for 5 days. I complained to the reception and he came up straight away and said we had the temperature too low!! And turned it up. Another 2 nights of sweltering heat and having to get up and shower in the night then wrap myself in a towel. Then suddenly at 9:00am on the morning of day 6 we get a bang on the door and a man has come to fix it. It had to have a whole new unit. We had to endure 5 nights of sweating and uncomfortable sleep. No apology or gesture of good will.
Stayed 10 nights in Jun 2022

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Muy limpio todo y la comida muy rica y buena atención
Stayed 2 nights in Oct 2021