Sercotel Arenal Bilbao

3.0 star property
Riverwalk Bilbao hotel in Bilbao City Centre with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
Lobby
View from property
Front of property
Daily buffet breakfast (EUR 11.50 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Arriaga Theater
    1 min walk
  • Plaza Nueva
    2 min walk
  • Ensanche
    4 min walk
  • Bilbao (BIO)
    13 min drive

Room options

Basic Single Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Classic Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Superior Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Basic Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Bilbao

Sercotel Arenal Bilbao puts you in the heart of Bilbao, within steps of San Nicolas Church and Arriaga Theater. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a library and express check-out. Buffet breakfast is available on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM. There's also the convenience of an area shuttle. .Attractions within a 30-minute walk of this 3-property class Bilbao City Centre hotel include Guggenheim Museum Bilbao and San Mames Stadium.

What's nearby

  • Plaza Nueva - 2 min walk
  • Ribera Market - 6 min walk
  • Plaza Moyua - 13 min walk
  • Guggenheim Museum Bilbao - 4 min drive
  • San Mames Stadium - 5 min drive

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao (BIO) - 13 min drive

Restaurants

  • ‪Casco Viejo (Bilbao) - ‬2 min walk
  • ‪Gure Toki - ‬2 min walk
  • ‪Los Fueros - ‬1 min walk
  • ‪Gelati Gelati - ‬3 min walk
  • ‪Café Bar Bilbao - ‬2 min walk

About this property

Sercotel Arenal Bilbao

Riverwalk Bilbao hotel in Bilbao City Centre with a 24-hour front desk
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.
  • 1 building
  • 36 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
Sercotel Arenal Bilbao offers 36 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.50 for adults and from EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Sercotel Arenal Bilbao.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Sercotel Arenal Bilbao?

Sercotel Arenal Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Arenal Bilbao?

As of 1 Oct 2024, prices found for a 1-night stay for 2 adults at Sercotel Arenal Bilbao on 13 Oct 2024 start from AU$189.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sercotel Arenal Bilbao?

The closest beach to Sercotel Arenal Bilbao is Arrigunaga Beach (13.2 km).

Does Sercotel Arenal Bilbao serve breakfast?

Yeah, buffet brekkie is served on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.

Is there a free airport shuttle available at Sercotel Arenal Bilbao?

No, Sercotel Arenal Bilbao does not offer an airport shuttle service.

What time are check-in & check-out at Sercotel Arenal Bilbao?

Check-in begins at 3:00 PM. Check-out time is noon.

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 350 reviews" "
Rating 8 - Good. 111 out of 350 reviews" "
Rating 6 - Okay. 23 out of 350 reviews" "
Rating 4 - Poor. 7 out of 350 reviews" "
Rating 2 - Terrible. 2 out of 350 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 1 night in Jun 2024

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for exploring the city. Literally on the doorstep of the old town and within 5 minutes walk of the cathedral, pintxos bars and the main market. Cross the river and you are in the new town. The Guggenheim is 20 minutes walk along the river . The reception staff were very helpful and the breakfast lady very pleasant. Breakfast was generally a cold buffet , the usual fruit, croissant and rolls with fillings and some hot Spanish omelette and bacon. Coffee machine was good and useable in the day. The room was clean and tidy with a comfortable bed and a defect shower, contained in a small cubicle. We were at the front of the hotel and it’s fairly noisy , at times in the night, with some locals appearing to want to party in the park opposite around 03.00 one night and then the waste collection at 05.30. Just needed to close the doors and put the air conditioning on instead. But in general a lovely hotel in a great spot for exploring.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bertha, Ciudad de Mexico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located, with a nice view!
Stayed 2 nights in Apr 2024

8/10 Good

Martine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Friendly staff, large spacious room with complimentary toiletries including toothbrush etc. tea/coffee facilities in room. Comfy bed. Breakfast is continental and you need to book your time slot as only a small area but no issues doing that. Great location.
Stayed 2 nights in Jun 2024

8/10 Good

Susan, Maidenhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location very close to public transport and places nearby to eat and drink.
Stayed 3 nights in May 2024

10/10 Excellent

Pat

Travelled with group
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have found the Sercotels to be consistently well run and very nice
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with group
Location, friendly helpful staff. Noisy at time - lots of street noise at 4 am.
Stayed 2 nights in May 2024

6/10 Okay

Alexandra, La Canada Flintridge

Travelled with family
Liked: Cleanliness, staff & service
The hotel was very clean and the bed comfortable. The Wi-Fi did not work well. We arrived in early May and the air conditioning for the entire hotel hadn’t been turned on yet, which was unfortunate because our room was on the main intersection and it was loud throughout the afternoon and entire night. There was a protest for about an hour outside our room, lots of sirens, motorcycles and loud parties way into the night. We had no choice but to open the windows.
Stayed 1 night in May 2024

10/10 Excellent

Maria, Bend

Liked: Cleanliness, staff & service
Love location and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel room was great warm and welcoming.... Morning breakfast buffet was poor. The weather was very bad rained everyday and was cold my break away was a disaster. Nothing to do with hotel just how things goes...
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very central hotel. No elevator access to top floor, seems like they give those to hotel booking sites. They allowed us to change as seniors don't want to haul luggage up the final floor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Oscar, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very polite. Including amenities.
Stayed 5 nights in Dec 2023

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We requested a room change because of jet lag and music playing in the square. We were quickly and graciously accommodated. Beautiful and spacious room. Loved the furniture, decor, amenities, closets, refrigerator and bathroom. Neighborhood was great for dining and shopping. Would definitely stay here again.
Stayed 2 nights in Dec 2023

6/10 Okay

Jane

Liked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated in the old town, ideal for bars, churches, cathedral etc. part of a chain but a small hotel feel.
Stayed 4 nights in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Oct 2023

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is in a great location with lots of dining and shopping options. Parking garage is relatively close. The issues I had were….the AC in my room didn’t work and the guy at the front desk even restarted it but it still didn’t work, there is no AC in the breakfast room and it was miserably hot, the breakfast is average and the key card to our room stopped working a couple of times. Discounted parking garage is 18 euros.
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

DANIEL

Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent. The hotel was beautiful clean Dave the guy that worked there was excellent. I got there early. There was no problem with checking the convenience to the Guggenheim museum. Everything was beautiful into old town. Loved it very much very clean, very safe and beautifully kept. The workers, the men that work there were excellent. Would definitely stay there again
Stayed 2 nights in Sep 2023