Silken - accommodation in Zaragoza

Staff was very helpful and accommodating; good location, renewed rooms. Thank you

Booked 2 junior suites, well worth the extra money. Sonia at the front desk took care of us and was very pleasant and accommodating. Room was large and very comfortable and clean. Ramon helped us arrange private transportation at the last minute and was also very helpful. Excellent staff. Big thanks to Sonia who remembered us and thanked us again while checking out.

The NH hotel chain understands how to please it’s guests. Very pleasant experience at check in from a young lady who really made us feel like they appreciated our business. The facilities are very clean and well appointed. Even the parking garage looks like it’s been recently painted. The room was basic but very nice and clean with sufficient toiletries and towels. It even had a tissue dispenser and tissues. That is a rarity in European hotels it seems. Check out was equally very good with the young lady happily providing us with additional tourist advice. Breakfast was busy but the food was plenty and lots of choices. Staff in the restaurant were busy cleaning tables and assisting guests. No dislikes other than the entrance to the parking garage is a bit of a challenge as one feels as though they’re driving on the train tracks to get to the parking garage. Would definitely stay here again.