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Alpenlodge

3.0 star property
Ski-in/ski-out hotel with bar/lounge

Photo gallery for Alpenlodge

Exterior
Double Room
Family Room with view to the Matterhorn
Spa
Free daily buffet breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Pet-friendly
  • Bar
  • Laundry
The current price is AU$486
includes taxes & fees
26 Mar - 27 Mar

Explore the area

Map
Zer Bännu 22, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt–Sunnegga Funicular
    ‪10 min walk‬
  • Zermatt Visitor Center
    ‪13 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Maisonette Junior Suite with view to the Matterhorn

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Maisonette Junior Suite with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn

Family Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Cots/infant beds
  • 22.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Cots/infant beds
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Hotel Basecamp

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Bar
4.8 out of 5, Exceptional, (263)
The price is AU$673
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Basecamp

About the area

Zermatt

Alpenlodge places you steps from Zermatt-Matterhorn Ski Paradise and within a 15-minute stroll of Zermatt–Sunnegga Funicular. Highlights at this ski hotel include free buffet breakfast, a bar/lounge and a sauna. .Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free train pick-up service. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 13 min walk - 1.1 km
  • Zermatt - Furi - 15 min walk - 1.3 km
  • Zermatt-Furi Gondola - 1 min drive - 0.1 km
  • Sunnegga Ski Resort - 9 min drive - 2.3 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬12 min walk
  • ‪Fuchs - ‬11 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬12 min walk
  • ‪Zer Mama Bistro - ‬10 min walk
  • ‪Madre Nostra - ‬12 min walk

About this property

Alpenlodge

Ski-in/ski-out hotel with bar/lounge
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenlodge offers 12 accommodations with DVD players and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 October and 24 November.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Frequently asked questions

Does Alpenlodge serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

How much does it cost to stay at Alpenlodge?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Alpenlodge on 26 Mar 2025 start from AU$471.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Alpenlodge?

No, Alpenlodge does not offer an airport shuttle service.

What time are check-in & check-out at Alpenlodge?

Check-in begins at 2 PM. Check-out time is 11 AM.

Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 151 out of 177 reviews
Rating 8 - Good. 24 out of 177 reviews
Rating 6 - Okay. 1 out of 177 reviews
Rating 4 - Poor. 0 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

christine, renton

Stayed 2 nights in Sep 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheilagh

Stayed 2 nights in Jul 2024

10/10 Excellent

Sujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Devin

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, NORWELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024

10/10 Excellent

Christina, Crestview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently enjoyed a fantastic weekend getaway at Alpenlodge in Zermatt, thanks to some last-minute luck! This charming hotel exceeded our expectations in every way. Situated on a sunny hillside, Alpenlodge offered stunning Matterhorn views from our room's balcony. The best part? We woke up to breathtaking sunrises and sunsets over the iconic peak! The village center and train station were within easy walking distance, making exploration effortless. The staff at Alpenlodge were exceptional. Friendly and helpful, they went above and beyond to ensure our comfort. They provided insider tips and recommendations on must-do activities in the area, making our trip even more enjoyable. The breakfast spread was delightful, offering a variety of fresh and delicious options to fuel our adventures. We can't wait to return for another stay in the future!
Stayed 1 night in Mar 2024

10/10 Excellent

Steeve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
Stayed 4 nights in Mar 2024

10/10 Excellent

DeAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
Stayed 8 nights in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Zijie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Viktoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
Stayed 1 night in Dec 2023

8/10 Good

Azlina Binte Mohd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nil
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wilma

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2023

10/10 Excellent

Lorenz

Travelled with family
The lodge staff was very friendly and helpful throughout our stay. This included doing laundry for us while we were out for the day. The charge was 10 euros for wash, dry, and fold. This was very much worth it as we were able to spend our time doing what we wanted to do without worrying about laundry. The room was spacious, clean, and comfortable. We had an excellent view of the Matterhorn both evenings and mornings from our room. Having bunk beds for the kids was a bonus versus having one bed for them to share. The breakfast buffet had a variety of options to choose from, and they will also prepare eggs for you. Definitely would recommend, and make sure you book a room with a view of the Matterhorn. If you book a room for more than one night they will arrange transportation from the train depot to the lodge for you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Stayed 1 night in Jun 2023