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Hotel Alpina

2.0 star property
Hotel in Zermatt, steps from Matterhorn Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpina

Exterior
Exterior
Triple Room
Daily buffet breakfast (CHF 25 per person)
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
5 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Matterhorn Museum
    2 min walk
  • Mountaineers Cemetery
    2 min walk
  • Sion (SIR)

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

Highlights

Heating
TV
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

Similar properties

Reception
Hotel Continental
Breakfast included
Pet-friendly
Free WiFi
Bar
4.5 out of 5, Wonderful, (550)
The price is AU$447
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Continental

About the area

Zermatt

Hotel Alpina places you steps from Matterhorn Museum and within a 15-minute stroll of Forest Fun Park. Highlights at this hotel include free in-room WiFi. .Enjoy access to rock climbing, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this Zermatt hotel, you'll find Golf Club Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 7 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 0.9 km

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel in Zermatt, steps from Matterhorn Museum
As a guest of Hotel Alpina, you'll find a library, a terrace, and ski storage. Public spaces have free WiFi. Hotel Alpina also features tour/ticket assistance, a garden, and a picnic area.

This Zermatt hotel is smoke free.

  • 23 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Alpina offers 23 accommodations with a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alpina?

Hotel Alpina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alpina?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Alpina on 26 Nov 2024 start from AU$191.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alpina family-friendly?

You bet! With amenities such as a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Alpina is a hit with families.

Does Hotel Alpina serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alpina?

No, Hotel Alpina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alpina?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Alpina?

Dogs are welcome at Hotel Alpina, with food and water bowls on offer.

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 288 reviews" "
Rating 8 - Good. 88 out of 288 reviews" "
Rating 6 - Okay. 27 out of 288 reviews" "
Rating 4 - Poor. 9 out of 288 reviews" "
Rating 2 - Terrible. 11 out of 288 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a couple of nights we were there not for snow/skying just to look around go up mountain to see Matterhorn .. room was good staff were friendly and it had a nice big common room to chill out full of books of local history which I found pretty cool
Stayed 2 nights in Sep 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Perfect location to explore the magic of Zermatt! Thank you!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ji

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best location. Small and effective
Stayed 1 night in Aug 2024

10/10 Excellent

Ming

Stayed 1 night in Aug 2024

10/10 Excellent

Danuella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very friendly and helpful. Property was clean and close to shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shi

Stayed 2 nights in Aug 2024

10/10 Excellent

Linn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, elevator, pine walls, quiet at night, clean and bright room, good window ventilation, but still too hot to sleep in July. Excellent tub and shower and large bathroom and room.
Stayed 1 night in Jul 2024

8/10 Good

Natasha van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, we enjoyed our stay here.
Stayed 1 night in Jul 2024

10/10 Excellent

Xingyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Li and wife like this hotel very much
My wife and I like this hotel very much. She is very picky, but she likeed the room immediately after we entered. If the hotel provides a convevient way to get hot water, that will be perfect.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful both during our stay and the days leading up to our arrival!
Stayed 2 nights in Jun 2024

2/10 Terrible

Zheyi

Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Good for basics and good location.
This is a good option for staying in Zermatt. A sort of traditional European hotel, two twin beds, small rooms, most rooms have to share shower and toilet with other rooms on the floor. A bit of a walk from the station. You actually check in at the modern hotel nearby. But overall, if you are looking for basics when enjoying the scenic outdoors of Zermatt, this is fine. Not really a romantic or business hotel.
Stayed 3 nights in Jun 2024

4/10 Poor

Michael C

Travelled with partner
Liked: Staff & service
This room for our first of two nights here was tiny. The washroom was tiny. The worst thing is the water basin for hand washing is not in the toilet but in the room with the bed. Thus, after using the toilet in the middle of the night, I woke up my wife when I washed my hands. Not recommended to take this "double room." The property is quite old. The elevator situates between floors, so after getting out of the elevator, we needed to lug our baggage up 8 steps of stairs. The check-in office is not in the hotel building itself but in the reception area of another hotel next door.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael C

Travelled with partner
Liked: Cleanliness, staff & service
This is our second night, but due to my separate booking they changed us to a different room, which is quite a bit larger. But we needed to check out the first room and check in later into the second one. The staff was very helpful. Check-in and check-out were easy.
Stayed 1 night in Jun 2024

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a short stay. Conveniently located, clean and neat. We had a room with a balcony, very nice view.
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is a little gem of a hotel tucked away in a peaceful and green location just a very short distance from the high street in Zermatt. The staff in the hotel opposite where you check in and can also use the restaurant were absolutely excellent in every way. Nothing was too much trouble. The restaurant was fabulous, too. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

David, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location & staff. Clean and convenient, great value for money. Breakfast was first-rate. Right in the heart and walkable to everything Zermatt.
Stayed 1 night in Jun 2024

10/10 Excellent

Irena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is pleasant, quiet and centrally located place in Zermatt easy accessible from the train station. The rooms are clean and comfortable. Love the little balcony in each room. Everyone in reception are very helpful and friendly. This place offers everything you need. Wish I could stay there longer!
Stayed 1 night in Jun 2024

6/10 Okay

Jon

Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen Salve

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, thanks! :)
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveler
Lovely, perfect, great location, well maintained, clean, easy access to everything. But special thanks to Patricia, receptions, she MADE the stay memorable. She was not only curious, and informative, she went above and beyond graciousness with every guest.
Stayed 3 nights in May 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, cheap accommodation close to the city centre with some mountain views.
Stayed 3 nights in Jun 2024

8/10 Good

Maria Rovelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 1 night in May 2024