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SCHLOSS Zermatt - Active & CBD Spa Hotel

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SCHLOSS Zermatt - Active & CBD Spa Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Indoor pool, pool loungers
Rooftop HouseSuite | Living room
Sauna, steam room, body treatments, hot stone massages, sports massages
Deluxe Chalet

Reviews

10 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
The price is AU$502
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Bahnhofplatz 18, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt Visitor Center
    1 min walk
  • Zermatt–Sunnegga Funicular
    6 min walk
  • Sion (SIR)
    106 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for Solo Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Solo Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The High

The High

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed

View all photos for Friends & Family Suite

Friends & Family Suite | Mountain view

Friends & Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for View Double Room +

View Double Room +

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Friends & Family Suite +

Friends & Family Suite +

Friends & Family Suite +

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for View Suite +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Suite +

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room +

Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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for 1 night
includes taxes & fees
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About the area

Zermatt

At SCHLOSS Zermatt - Active & CBD Spa Hotel you'll be within just a 5-minute stroll of Zermatt-Matterhorn Ski Paradise and within 15 minutes of Zermatt-Furi Gondola. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places in the area of this 4-property class Zermatt City Centre hotel include Sunnegga Ski Resort and Matterhorn Glacier Ride.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.1 km
  • Zermatt - Furi - 7 min walk - 0.7 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - Active & CBD Spa Hotel

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
SCHLOSS Zermatt - Active & CBD Spa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and an arcade/games room are also featured at SCHLOSS Zermatt - Active & CBD Spa Hotel.

This 4-star Zermatt hotel is smoke free.

  • 4 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
SCHLOSS Zermatt - Active & CBD Spa Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, hairdryers and children's dressing gowns.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

SchlossHouse
Schloss Zermatt Active & Cbd
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

Frequently asked questions

What is the cancellation policy at SCHLOSS Zermatt - Active & CBD Spa Hotel?

SCHLOSS Zermatt - Active & CBD Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SCHLOSS Zermatt - Active & CBD Spa Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - Active & CBD Spa Hotel on 25 Nov 2024 start from AU$488.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Yep, there is an onsite spa at SCHLOSS Zermatt - Active & CBD Spa Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does SCHLOSS Zermatt - Active & CBD Spa Hotel have a pool?

SCHLOSS Zermatt - Active & CBD Spa Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SCHLOSS Zermatt - Active & CBD Spa Hotel family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise that SCHLOSS Zermatt - Active & CBD Spa Hotel is a hit with families.

Does SCHLOSS Zermatt - Active & CBD Spa Hotel serve breakfast?

You bet, free buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SCHLOSS Zermatt - Active & CBD Spa Hotel?

No, SCHLOSS Zermatt - Active & CBD Spa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SCHLOSS Zermatt - Active & CBD Spa Hotel?

Dogs are welcome at SCHLOSS Zermatt - Active & CBD Spa Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

SCHLOSS Zermatt - Active & CBD Spa Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 54 out of 56 reviews" "
Rating 8 - Good. 2 out of 56 reviews" "
Rating 6 - Okay. 0 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Spa. Everything was perfect!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.
Stayed 4 nights in Aug 2024

10/10 Excellent

Xiaoxin, CUPERTINO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rashanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Such a fantastic place to stay. Nothing to fault. The staff is very polite and friendly. The rooms have all the facilities you could think of and very comfortable. Just across the train station too. Regret not staying for longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was very nice and modern and clean. The breakfast was good and the spa and the yoga class were great. Wonderful spa. Overall an amazing choice in zermatt!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The staff went out of their way to make our visit the best.
Stayed 2 nights in Jul 2024

10/10 Excellent

WAKANA

Liked: Cleanliness, staff & service, property conditions & facilities
めちゃよかった！
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and convenient hotel that’s a very easy walk to the train station. They have nice, enthusiastic, and helpful staff. Julia made me feel right at home.
Stayed 1 night in Jul 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandy
It is very good out of our expectations
Stayed 2 nights in Sep 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place - 100% Recommend
Very great stay. The staff was very friendly, the room/apartment I had was spacious and well equipped and the washer and dryer in my room was very useful. The breakfast was also wonderful. The location was extremely convenient. A quick three minute walk from the train station, the bus picks up right at the end of the road and the cog train is also at the end of the road. This literally made everything in Zermatt available to me with just a quick walk.
Stayed 4 nights in Dec 2022

10/10 Excellent

Jordi, the woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing town.
Stayed 1 night in Jul 2022

10/10 Excellent

Wun Ci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are always nice and friendly, very passion. It’s a really nice experience, wonderful hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt un jour, Zermatt toujours
Première fois que je séjournais au Schloss Hotel, mais certainement pas la dernière. Le personnel est très sympathique, les chambres sont magnifiques, la literie est confortable et le spa et la salle de sport d'une taille adéquate. Les cours de yoga et pilates étaient superbes. Tout est très bien entretenu, le petit déjeuner est succulent. Bref, tout s'est merveilleusement bien passé. Un grand merci à toute l'équipe.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing hotel, super friendly staff, delicious breakfast, rooms are super comfortable and the location is also perfect
Stayed 2 nights in Feb 2022

10/10 Excellent

Alexandre

Stayed 4 nights in Feb 2022