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Shangri-La Chengdu

5.0 star property
Luxury hotel connected to a shopping centre in Chengdu with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Chengdu

Front of property
Horizon, Room, 1 King Bed, River View | Staircase
Deluxe Room, 1 King Bed, City View
Exterior
Indoor pool, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
The price is AU$184
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021
  • Sichuan University
    10 min walk
  • The Bridge
    2 min walk
  • Niuwangmiao Station
    13 min walk
  • Chengdu (CTU-Shuangliu Intl.)
    25 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panda Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Modern City Deluxe Executive Room - River-View (Double Bed)

Premium bedding, minibar, in-room safe, desk

Modern City Deluxe Executive Room - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment - 1-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room - River-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Octonauts Theme Family Room

Premium bedding, minibar, in-room safe, desk

Octonauts Theme Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With River View

Premium bedding, minibar, in-room safe, desk

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Panda Family Paradise Room

Premium bedding, minibar, in-room safe, desk

Panda Family Paradise Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room - City-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - City-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Living area

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Premium bedding, minibar, in-room safe, desk

Shangri-La Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (271)
The price is AU$197
for 1 night
includes taxes & fees
6 Jan - 7 Jan
The Ritz-Carlton, Chengdu

About the area

Chengdu

Shangri-La Chengdu places you in the centre of Chengdu, connected to a shopping centre and within just a 15-minute stroll of Sichuan University and Jiuyan Bridge. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Shang Palace, is open for lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 32292 square feet (3000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Chengdu City Centre hotel include Taikoo Li Shopping Center and Sichuan University.

What's nearby

  • Sichuan University - 10 min walk
  • Taikoo Li Shopping Center - 18 min walk
  • Chengdu IFS - 3 min drive
  • Tianfu Square - 4 min drive
  • People's Park - 4 min drive

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Chengdu (CTU-Shuangliu Intl.) - 25 min drive

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Luxury hotel connected to a shopping centre in Chengdu with 2 restaurants
Shangri-La Chengdu offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Chengdu. Free self parking is available.

This 5-star Chengdu hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 145.75 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Z
  • Lobby Lounge
  • Shang Palace

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chengdu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CNY 999
  • Christmas Eve (24 December) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Shangri-La Chengdu?

Shangri-La Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Chengdu?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Shangri-La Chengdu on 5 Jan 2025 start from AU$184.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Chengdu?

Yep, Shangri-La Chengdu has a free self car park.

Is there a spa on site at Shangri-La Chengdu?

Yep, there is an onsite spa at Shangri-La Chengdu. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Chengdu have a pool?

Shangri-La Chengdu has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

What luxury perks are available at Shangri-La Chengdu?

Shangri-La Chengdu features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Chengdu a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Chengdu.

Is Shangri-La Chengdu family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Chengdu is a hit with families.

Does Shangri-La Chengdu serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Chengdu?

No, Shangri-La Chengdu does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Chengdu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Chengdu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Chengdu?

No, pets and service animals are not allowed.

Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 182 reviews" "
Rating 8 - Good. 43 out of 182 reviews" "
Rating 6 - Okay. 14 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024

10/10 Excellent

Yun Ling, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Yun Ling, New York

Travelled with family
Liked: Staff & service, property conditions & facilities
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Margarethe

Liked: Cleanliness, amenities, property conditions & facilities
this is a very large hotel. Not very exciting and the rooms were dated
Stayed 1 night in May 2024

10/10 Excellent

Ramkartik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Choi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2023

10/10 Excellent

Sharvan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Due to some exhibitions whole lobby area disturbed
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2021

10/10 Excellent

KAR KIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Great Hotel!
I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
Stayed 2 nights in May 2021

6/10 Okay

Kangming

Travelled with family
Stayed 1 night in Oct 2019

10/10 Excellent

Titus

Stayed 2 nights in Nov 2019

10/10 Excellent

SANDRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La does it right.
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
Stayed 2 nights in Aug 2019

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon Club is a Must have to differentiate from other hotels and service..
Stayed 6 nights in Mar 2019

4/10 Poor

Kevin, Chicago, USA

Disliked: Staff & service
Charge assessed by hotel after I returned to U.S.
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
Stayed 1 night in Mar 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality consistent but sometimes it is difficult to get a taxi at the hotel.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.

10/10 Excellent

Jeff, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean room, good Western food selection, close to nearby attractions.
Stayed 3 nights in Mar 2018

6/10 Okay

Lai Che denise

Liked: Cleanliness, room comfort
Fair and too commercial
It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful and friendly
The room and facilities were wonderful and the staff could not have been more helpful and attentive.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Shangri-La is located in a beautiful area along the river and there are plenty of bars and restaurants within walking distance. The breakfast in the lounge is quite extensive and good.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the Shangri-la Hotel. The service was great and the restaurant was also great.
Stayed 2 nights in Oct 2017