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Quisisana Palace

3.5 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quisisana Palace

Exterior
Point of interest
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
Mariánskolázenská 298-3, Karlovy Vary, 360 01
  • Karlovy Vary Museum
    1 min walk
  • Karlovy Vary Municiple Theater
    3 min walk
  • Hot Spring Colonnade
    6 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    10 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Day bed
Blackout curtains
Premium bedding
  • 29.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Day bed
Premium bedding
Blackout curtains
Bathrobes
  • 75.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Day bed
Blackout curtains
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Day bed
Blackout curtains
  • 56.2 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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Grandhotel Pupp
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The price is AU$473
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Karlovy Vary

A family-friendly stay in the heart of Karlovy Vary awaits you at Quisisana Palace. Within steps you'll find Slavkovsky Forest Nature Reserve and Karlovy Vary Museum. Highlights at this ski hotel include a full-service spa, free self-parking and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. Enjoy the Hot tub and sauna. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Karlovy Vary hotel include Diana Cable Car and Karlovy Vary Municiple Theater.

What's nearby

  • Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
  • Mill Colonnade - 10 min walk - 0.9 km
  • Diana Lookout Tower - 16 min walk - 1.3 km
  • St. Peter and Paul Orthodox Church - 16 min walk - 1.4 km
  • Elizabeth's Spa - 6 min drive - 4.1 km

Getting around

  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬6 min walk
  • ‪Grandhotel Pupp - ‬2 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Quisisana Palace

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have WiFi for a fee. Free self parking is available.

This 3.5-star Karlovy Vary hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 6 levels
  • Built in 1888
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Quisisana Palace offers 19 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and video game consoles. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free offsite parking within 1 mile; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1888
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 80 and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Quisisana Palace
Hotel Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Frequently asked questions

What is the cancellation policy at Quisisana Palace?

Quisisana Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quisisana Palace?

Yep, Quisisana Palace has a free self car park.

Is there a spa on site at Quisisana Palace?

Yep, there is an onsite spa at Quisisana Palace. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Quisisana Palace a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Quisisana Palace.

Is Quisisana Palace family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Quisisana Palace is a hit with families.

Does Quisisana Palace serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Quisisana Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Quisisana Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Quisisana Palace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Quisisana Palace?

Furry friends are welcome at Quisisana Palace, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Quisisana Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Gints

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2019

8/10 Good

baruch

Liked: Staff & service, property conditions & facilities
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Stayed 1 night in May 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Quisanna Palace
Excellent
Stayed 2 nights in Oct 2018

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Karlovy Vary
Stayed 1 night in Sep 2018

10/10 Excellent

Alexander

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis comfort during the Summer Heat
The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class at a great value
This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location!
Stayed 1 night in Sep 2017

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day off from our over-busy world.
A most relaxing stay.
Stayed 1 night in Jul 2017

6/10 Okay

Dr Bella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad experience
Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Stayed 5 nights in Jun 2017

10/10 Excellent

expedia, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional place to stay
wonderful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personal hotel.
The best hotel I've ever stayed. Quite beautiful and historic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel centrally located
Hotel is centrally located. Lovely spacious rooms well appointed. Very Clean. Staff were very attentive and polite but did not speak much English. You need to advise them if you arriving after 5 pm as we arrived after 6.00 pm after a day of driving and staff told us they didn't think we were coming and had been waiting for us after working all day. Not many staff at the desk. Restaurant serves an extensive breakfast including cooked options and dinner was excellent and well priced.

10/10 Excellent

andy, atlanta ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully restored hotel in the heart of a won
A beautifully restored hotel in the heart of a wonderful 19th century cityThe hotel is located right in the heart of Carlsbad CZ which is a beautiful city. The restaurant is excellent with good food and the service was impeccable would recommend it highly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect
I would highly recommend this hotel for its location and very helpful and friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel, would recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with extremely helpful staff.
Lovely hotel with extremely helpful staff. The room was quite spacious for two and the bathroom clean with a brilliant bathtub. The private spa (sauna, steam room, large jacuzzi) is a good idea but having a non-private option would be good too. Restaurant/Cafe is nice for people watching at just above street level. Internet connection is free and of decent quality.

10/10 Excellent

HAZEM, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & lovely stay
This hotel is luxurious. Rooms are spacious and newly renovated with beautiful decorations. Great location. Extremely friendly and courteous team from checking in till checking out. Breakfast is great. I would not stay in any other hotel while in Karlovy Vary. Hope to visit back soon.

10/10 Excellent

MC, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-World Elegance
This hotel is clean and elegant. The decor is opulent and the rooms extremely comfortable. One of the best beds I've ever slept in. The breakfast was top-notch. You could just order one item after another, and boy was everything good! Probably the best hotel we stayed in during our two-week trip around Europe. Would definitely stay there again!

10/10 Excellent

Tom, Mainz, Rheinland-Pfalz, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Karlovy Vary
From arrival, the hotel staff was attentive to my fiancee and myself. We were even greeted with a free welcome cocktail while the front desk checked us in. The room (301) was clean, spacious, and (aside from an iron) had every amenity you could need for an overnight trip. The spa staff were both competent and professional, and made you feel at ease upon entry. The restaurant serves a variety of breakfast items (omelettes were great), and dinner was great as well (appetizer portions are a bit small, but I think complemented the main courses very well). The location is perfect for late-night strolls or a walk across the river to the casino. Check-out was fast and simple. They even cleaned our car windows overnight; a small, personal touch that shows their attention to detail. Highly recommend this property, and will definitely stay there again if ever in Karlovy Vary/Karlsbad!

10/10 Excellent

Chan, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommendated
Excellent services with lovely staffs, convenient place as well

8/10 Good

Freq Travellers, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in the heart of the Old Town
The Hotel is beautiful in a great location. The room was spacious and clean. The bed was comfortable. The WIFI worked well. The breakfasts were the best we have ever had, exceptionally good. The small negatives - there are no tea/coffee facilities in the room - the hotel charges for water, which when you are paying a premium you expect to get for free - the hotel has a spa/sauna/steam room, but you have to book it and pay €120 for the pleasure. I would expect this to be free in an expensive hotel - the hotel was not full when we're staying and yet they gave us a room at the back of the hotel with a very limited view, it would have been a gesture of good will to give us a room with a nice view - the hotel arranged for us to take a short trip to a nearby town, Loket, which was lovely, but they charged €100 to drive us there and back (20min one way drive) which was grossly overcharging All these little things tarnished what was overall a great experience.

10/10 Excellent

Renee, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Boutique Hotel
Lovely small and quiet hotel with exceptional staff and wonderful rooms with all the modern conveniences. The full breakfast exceeded our expectations of 'breakfast included' - it was a perfect start to a day. We visited the spa and enjoyed 1 treatment, although the spa is small it was perfect way to start our vacation and ease the jet lag. Perfect location, very quiet and far enough away from the main tourist draws, but an easy walk. Highly recommend for those that enjoy and appreciate luxury.

8/10 Good

Antonio, Tijuana, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice place!
The place is a wonderful stay though understand the amenities are 80 Euro for 2 hours which is a real bummer paying the amount they ask for. The amenities are ONLY for private reservations. The breakfast menu is absolutely wonderful. The rooms are nice where the toilet is separated from the shower and main bathroom. Save yourself the cash and use the Elisabeth spa for 120 koruna per two hours.