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Mercure Zürich City

4.0 star property
Pet-friendly hotel connected to the convention centre in Zürich with a full-service spa

Photo gallery for Mercure Zürich City

Lobby
Sauna, hot tub, steam room
Lobby
Exterior
Privilege, Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The current price is AU$273
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Letzigrund Stadium
    ‪5 min drive‬
  • Swiss National Museum
    ‪8 min drive‬
  • Bahnhofstrasse
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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The price is AU$192
includes taxes & fees
13 Apr - 14 Apr
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About the area

Zürich

At Mercure Zürich City , you'll be connected to the convention centre and 4.7 km (2.9 mi) from Swiss National Museum. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering at Wellnessbereich can include access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Zürich Center hotel include Bahnhofstrasse and University of Zurich.

What's nearby

  • Letzigrund Stadium - 5 min drive - 3.1 km
  • Swiss National Museum - 8 min drive - 5.8 km
  • Bahnhofstrasse - 8 min drive - 6.2 km
  • University of Zurich - 8 min drive - 6.0 km
  • ETH Zurich - 10 min drive - 6.9 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Pet-friendly hotel connected to the convention centre in Zürich with a full-service spa
Mercure Zürich City offers its guests a full-service spa, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with complimentary bathrobes and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, French, German, Italian

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Property amenity

Crowne Plaza Zürich by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,093 reviews
The price is AU$272
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 25 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

What is the cancellation policy at Mercure Zürich City ?

Mercure Zürich City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Zürich City ?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Zürich City on 20 Apr 2025 start from AU$260.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Zürich City ?

Yep, Mercure Zürich City has a covered self car park for CHF 25 per night. Onsite parking is limited.

Are there any beaches close to Mercure Zürich City ?

The closest beach to Mercure Zürich City is Mythenquai Beach (5.8 km).

Is there a spa on site at Mercure Zürich City ?

Yep, Wellnessbereich is available for guests. It has a hot tub, a steam room and a sauna.

Does Mercure Zürich City serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Zürich City ?

No, Mercure Zürich City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Zürich City ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Zürich City ?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 512 reviews
Rating 8 - Good. 157 out of 512 reviews
Rating 6 - Okay. 60 out of 512 reviews
Rating 4 - Poor. 21 out of 512 reviews
Rating 2 - Terrible. 17 out of 512 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ammar

Stayed 5 nights in Dec 2024

6/10 Okay

Rhanniel, Los Angeles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

JO-Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

6/10 Okay

Ulas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Abhishek

Stayed 6 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Stayed 4 nights in Oct 2024

2/10 Terrible

Eliska

Disliked: Amenities
No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniil

Stayed 3 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Thuan

Stayed 7 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Santosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
a
Stayed 4 nights in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

frank Devon, Valley Stream

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.
Stayed 5 nights in Jul 2024

6/10 Okay

Felina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Ranga

Liked: Cleanliness
Disliked: Staff & service
Encountered a service issue during my stay. The Front Office Manager proposed a resolution but has not really acted on it even 1 week after the stay.
Stayed 2 nights in Jul 2024