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Mercure Hunter Valley Gardens

4.5 star property
Winery motel with winery connected to a shopping center in Pokolbin

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Exterior
Studio, 2 Double Beds
Indoor wedding
Studio, 2 Double Beds | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Popular LocationHunter Valley Gardens1 min walk
  • Popular LocationRoche Estate5 min walk
  • Popular LocationHope Estate18 min walk
  • AirportNewcastle, NSW (NTL-Williamtown)53 min drive

Room options

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bath and shower
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bath and shower
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Pokolbin

You'll be connected to a shopping center at Mercure Hunter Valley Gardens, and within a short 5-minute stroll of Hunter Valley Gardens and Tempus Two Winery. Highlights at this family-friendly motel include a full-service spa, a winery, and a restaurant. .A day of pampering at Heavenly Hunter can include massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Elements Restaurant, is open for breakfast, lunch, and dinner. At the motel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and 24-hour gym plus access to mini golf. Business amenities include meeting rooms, conference space, and a business center. Other amenities include free wired internet in public areas, a spa tub, and a sauna. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-star Pokolbin motel include Roche Estate and Brokenwood Wines.

What's nearby

  • Hunter Valley Gardens - 1 min walk
  • Roche Estate - 5 min walk
  • Hope Estate - 18 min walk
  • Cypress Lakes Golf and Country Club - 3 min drive
  • Bimbadgen Estate - 6 min drive

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • Oak & Vine - 3 min drive
  • The Smelly Cheese Shop - 7 min walk
  • Tempus Two Winery - 8 min walk
  • Brokenwood Wines - 8 min walk
  • Taste of the Country - 6 min walk

About this property

Mercure Hunter Valley Gardens

Winery motel with winery connected to a shopping center in Pokolbin
A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour health club, and a spa tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00–35.00 for adults, and AUD 14.00–14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

What is the cancellation policy at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hunter Valley Gardens?

As of 5 May 2024, prices found for a 1-night stay for 2 adults at Mercure Hunter Valley Gardens on 26 May 2024 start from AU$152.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hunter Valley Gardens?

Yep, Mercure Hunter Valley Gardens has a free self car park.

Does Mercure Hunter Valley Gardens have a pool?

Mercure Hunter Valley Gardens has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens features a full-service spa, a winery and a 24-hour health club.

What makes Mercure Hunter Valley Gardens a romantic place to stay?

1 hot tub and an attached winery, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Hunter Valley Gardens.

Is Mercure Hunter Valley Gardens family-friendly?

You bet! With amenities like a children's pool and kids' meals, as well as cots/infant beds in the guestrooms, it's no surprise Mercure Hunter Valley Gardens is a hit with families.

Is there a free airport shuttle available at Mercure Hunter Valley Gardens?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Hunter Valley Gardens?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

Are pets allowed at Mercure Hunter Valley Gardens?

No, only service animals are allowed.

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 936 reviews" "
Rating 8 - Good. 333 out of 936 reviews" "
Rating 6 - Okay. 124 out of 936 reviews" "
Rating 4 - Poor. 41 out of 936 reviews" "
Rating 2 - Terrible. 22 out of 936 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Boud

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience. In line with the beauty of the Hunter Valley. It would be great if the menu at the restaurant would be more flexible. For those who do not necessarily want 2 courses.
Stayed 1 night in Apr 2024

10/10 Excellent

Gayathri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased that we were able to check in early upon arrival and also have a later check out. It made it easier for our stay. The property is beautiful, we loved the interior design and liked that we could use to pool table and the hot tub. Our room was very clean and had all the we required for our stay. The beds were very comfortable as well. Only suggestion we had was it would be nice to have more light around the pool and outdoor area for when walking from pool to our rooms. Overall, great stay and very convenient to local shops, food and winery.
Stayed 1 night in Apr 2024

6/10 Okay

Dougal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

jenny

Screen door area very dirty ,bathroom site didn’t drain,air conditioner didn’t work all the time .and nobody touch it .
Stayed 2 nights in Feb 2024

8/10 Good

Dave

Stayed 1 night in Jan 2024

2/10 Terrible

Alan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would rate the property as a 3.5 star. Our accommodation at the property seemed to be very tired. We had mould in the shower and paint off in various locations. Very old style and certainly not value for money at $329 per night. Disappointing to say the least. We certainly would not be in a rush to stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Min Young

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend Mercure resort. It felt more like a motel. Our bathroom had dead insects around the sink and on our towels!!
Stayed 1 night in Jan 2024

10/10 Excellent

sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, lovely place with great staff. Will definitely recommend and stay here again
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuheng, Mortlake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023