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Al Maha Arjaan By Rotana

4.0 star property
Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Al Maha Arjaan By Rotana

Reception
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Exterior
Exterior
Classic Suite, City View (1 King Bed) | City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Fatima bint Mubarak Street, Abu Dhabi
  • Capital Garden
    7 min walk
  • Abu Dhabi Commercial Bank
    11 min walk
  • Abu Dhabi Corniche
    12 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 117 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
  • 36 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Bathroom

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 198 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Studio

Shower, hydromassage showerhead, free toiletries, hair dryer

Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Guest)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Guest)

Room, 1 King Bed (Guest)

Room, 1 King Bed (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Kitchen

Shower, hydromassage showerhead, free toiletries, hair dryer

Studio, Kitchen

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LCD TV
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Southern Sun Abu Dhabi
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1000)
The price is AU$224
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Southern Sun Abu Dhabi

About the area

Abu Dhabi

A family-friendly stay in the heart of Abu Dhabi awaits you at Al Maha Arjaan By Rotana. Within a 30-minute stroll, you'll find World Trade Center Mall and Abu Dhabi Mall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at n/a can include massages and aromatherapy. The restaurant, Cafe 302, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, kids' swimming pool and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Abu Dhabi City Center hotel, you'll be 2.3 km (1.4 mi) from Corniche Beach and 3.3 km (2 mi) from Al Wahda Mall.

What's nearby

  • Abu Dhabi Corniche - 12 min walk
  • World Trade Center Mall - 15 min walk
  • Abu Dhabi Mall - 3 min drive
  • Al Wahda Mall - 4 min drive
  • Corniche Beach - 6 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 33 min drive

Restaurants

  • ‪Oriental Korner Restaurant - ‬3 min walk
  • ‪Qian Zhou hot and pot restaurant - ‬2 min walk
  • ‪تشيليز - ‬3 min walk
  • ‪Kahani Restaurant - ‬1 min walk
  • ‪Hardee’s - ‬3 min walk

About this property

Al Maha Arjaan By Rotana

Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with a full-service spa
Al Maha Arjaan By Rotana offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite 24-hour business centre.

WiFi and wired Internet are free in public spaces. A children's pool, spa services, and a terrace are also featured at the family-friendly Al Maha Arjaan By Rotana. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 1 building
  • 288 guestrooms or units
  • 21 levels
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Al Maha Arjaan By Rotana offers 288 accommodations with minibars and a safe. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

N/a has 3 treatment rooms, including rooms for couples. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 20 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Belarusian, Bosnian, Bulgarian, English, Estonian, Farsi, Filipino, French, Hindi, Indonesian, Japanese, Korean, Lithuanian, Malay, Romanian, Russian, Serbian, Swahili, Thai, Ukranian, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (AED 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AED 114 for adults and AED 60 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aquarius Pool Cafe
  • Cafe 302

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Meal delivery service
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Maha Arjaan By Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 114 for adults and from AED 60 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: AED 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay, Tap & Go and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, cash, mobile payments, Apple Pay, Tap & Go and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Maha Arjaan By Rotana.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Al Maha Arjaan
Al Maha Arjaan Rotana
Al Maha Arjaan Rotana Abu Dhabi
Al Maha Arjaan Rotana Hotel
Al Maha Arjaan Rotana Hotel Abu Dhabi
Al Maha Rotana
Maha Arjaan
Maha Rotana
Rotana Al Maha
Rotana Al Maha Arjaan
Al Maha Arjaan By Rotana Hotel
Al Maha Arjaan By Rotana Abu Dhabi
Al Maha Arjaan By Rotana Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Al Maha Arjaan By Rotana?

Al Maha Arjaan By Rotana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Maha Arjaan By Rotana?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Al Maha Arjaan By Rotana on 21 Nov 2024 start from AU$224.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Maha Arjaan By Rotana?

Yep, Al Maha Arjaan By Rotana has a covered self car park for AED 15 per day.

Are there any beaches close to Al Maha Arjaan By Rotana?

The closest beach to Al Maha Arjaan By Rotana is Corniche Beach (3.5 km).

Is there a spa on site at Al Maha Arjaan By Rotana?

Yep, n/a is available for guests. You'll enjoy services like massages.

Does Al Maha Arjaan By Rotana have a pool?

Al Maha Arjaan By Rotana has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What makes Al Maha Arjaan By Rotana a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Al Maha Arjaan By Rotana.

Is Al Maha Arjaan By Rotana family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Al Maha Arjaan By Rotana is a hit with families.

Does Al Maha Arjaan By Rotana serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:00 AM to 10:30 AM and weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Al Maha Arjaan By Rotana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Al Maha Arjaan By Rotana?

Yep, you can grab a meal at Al Maha Arjaan By Rotana's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Al Maha Arjaan By Rotana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Al Maha Arjaan By Rotana?

No, pets and service animals are not allowed.

Al Maha Arjaan By Rotana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 342 reviews" "
Rating 8 - Good. 104 out of 342 reviews" "
Rating 6 - Okay. 18 out of 342 reviews" "
Rating 4 - Poor. 5 out of 342 reviews" "
Rating 2 - Terrible. 9 out of 342 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rameem

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jia Haur

Stayed 1 night in Jun 2024

8/10 Good

Dumitru, west Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good. staff was friendly
Stayed 4 nights in May 2024

10/10 Excellent

Akitoshi

Stayed 1 night in May 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient , courteous , friendly and very helpful. Really nice and clean hotel.
Stayed 3 nights in May 2024

10/10 Excellent

William, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here one other time. I love this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SUHAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Rishi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10- Highly recommend.
Mix up with rooms on arrival but resolved very quickly. Impressed with cleanliness and very good value for money. 1 bedroom apartment very spacious and to a very high standard. Rooftop pool and gym are amazing, are much better in person than pictures on site. Overall, extremely happy with property and would recommend. Suggest hiring a car to get around as free parking also available.
Stayed 2 nights in Apr 2024

10/10 Excellent

Husain

Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, amenities
I was attending a conference at the St Regis and Hyatt Hotel, so I had a direct comparison and I would say that for the price point I made an excellent choice to stay with the Al Maha Arjaan By Rotana. Congratulations to the Al Maha Arjaan By Rotana team for offering such a comfortable and professional hotel for business travellers.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maida

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, got a free upgrade, service and facilities were excellent! Convenient location as well. Highly recommended!
Stayed 2 nights in Apr 2024

10/10 Excellent

Georgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean.All staff were very helpful and they do everything to have a pleasant stay in their hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and cleanliness. Perfect

10/10 Excellent

Vadim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

xulei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Nora, Briarwood

Stayed 3 nights in Feb 2024

10/10 Excellent

William, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
It was situated at the intersection with a great food selection of the best of USA chains.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed pool for construction
It is a great hotel with excellent service! The rooms are big and clean and get cleaned every day. My two biggest downs were that the swimming pool was closed for construction and nobody told me anything in advance. This was particularly sad as i booked this hotel specially for the pool.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ma Melissa

Stayed 1 night in Dec 2023

10/10 Excellent

Abuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Al Maha Arjaan, It is so clean, convenient, and walkable and the staffs are amazing 1000/10. I had an issue and the manager Thei along with the security manager went above and beyond to make sure I was taken care of and my stay was comfortable. I cannot thank them enough. I will definitely stay at this hotel the next time I visit Abu Dhabi.

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in here due to a horrible experience at another hotel. I arrived at noon, not expecting my room to be ready however the lady at the front desk fast tracked this. She took me to the coffee shop connected and I only waited about 10 mins. An amazing fruit platter was delivered to my room as well. Staff were friendly without being too in your face. Pool space was beautiful. WTC shops and food court about a 15 minute walk. But there are loads of places to eat nearby. Biggest issue may be peak hour traffic and trying to get a taxi. Really happy with my stay here, highly recommend.
Stayed 3 nights in Oct 2023