Emirates Palace Mandarin Oriental, Abu Dhabi

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emirates Palace Mandarin Oriental, Abu Dhabi

Interior
11 restaurants, lunch, dinner served; Middle Eastern cuisine
11 restaurants, lunch, dinner served; Middle Eastern cuisine
Interior detail
11 restaurants, lunch, dinner served; Middle Eastern cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
The price is AU$1,161
includes taxes & fees
28 Jan - 29 Jan

Explore the area

Map
West Corniche Road, Abu Dhabi, GRB 104
  • Etihad Towers
    ‪8 min walk‬
  • Abu Dhabi Corniche
    ‪8 min walk‬
  • Observation Deck at 300
    ‪10 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪35 min drive‬

Room options

Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 330 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 470 sq m
  • Partial sea view
  • Sleeps 9
  • 3 King Beds

Room, 2 Single Beds (Vegan)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Vegan)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 165 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 110 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace (Garden)

Highlights

Terrace
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 275 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds

Deluxe Room, 2 Single Beds, Terrace (Garden)

Highlights

Terrace
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room, Terrace (Deluxe Garden)

Highlights

Garden
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Room, Sea View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 165 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room, Sea View (Club Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Royal Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 275 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room, City View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Family Room, Garden View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Abu Dhabi

A luxury stay in Abu Dhabi awaits you at Emirates Palace Mandarin Oriental, Abu Dhabi. Within just a 10-minute stroll, you'll find Abu Dhabi Corniche and Etihad Towers. Highlights at this beachfront hotel include 11 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Emirates Palace Spa can include massages, facials and body treatments along with access to the hot tub and steam room. The restaurant, Lebanese Terrace, serves Middle Eastern cuisine and is open for lunch and dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the 4 outdoor tennis courts and marina. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free valet parking. .In proximity to this 5-property class Al Ras Al Akhdar hotel you'll find Sheikh Zayed Grand Mosque.

What's nearby

  • Etihad Towers - 8 min walk
  • Abu Dhabi Corniche - 8 min walk
  • Corniche Beach - 19 min walk
  • Qasr Al Watan - 5 min drive
  • Marina Mall - 6 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 35 min drive

Restaurants

  • ‪Lexx - ‬11 min walk
  • ‪Pearl Lounge - ‬11 min walk
  • ‪Observation Deck at 300 - ‬11 min walk
  • ‪Sahha - ‬11 min walk
  • ‪Club Lounge - ‬11 min walk

About this property

Emirates Palace Mandarin Oriental, Abu Dhabi

Luxury hotel on the beach, with 2 outdoor pools
Simply step outside to unwind on the hotel's beach. At Emirates Palace Mandarin Oriental, Abu Dhabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 394 guestrooms or units
  • 7 levels
  • 11 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Emirates Palace Mandarin Oriental, Abu Dhabi offers 394 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Emirates Palace Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges

Restaurants on site

  • Hakkkasan
  • Lebanese Terrace
  • Martabaan
  • Sand & Koal
  • Talea by Antonio Guida

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Lazy river
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emirates Palace Mandarin Oriental, Abu Dhabi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 650.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 5000
  • New Year's Eve (31 December) Gala Dinner per child: AED 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AED 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Abu Dhabi Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Abu Dhabi Hotel
Emirates Palace Hotel Abu Dhabi
Hotel Emirates Palace
Emirates Palace Hotel
Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Mandarin Oriental Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi Hotel
Emirates Palace Mandarin Oriental, Abu Dhabi Abu Dhabi

Frequently asked questions

What is the cancellation policy at Emirates Palace Mandarin Oriental, Abu Dhabi?

Emirates Palace Mandarin Oriental, Abu Dhabi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emirates Palace Mandarin Oriental, Abu Dhabi?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Emirates Palace Mandarin Oriental, Abu Dhabi on 28 Jan 2025 start from AU$1,161.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emirates Palace Mandarin Oriental, Abu Dhabi?

Yep, Emirates Palace Mandarin Oriental, Abu Dhabi has a free self car park and free valet parking.

Are there any beaches close to Emirates Palace Mandarin Oriental, Abu Dhabi?

Yep, Emirates Palace Mandarin Oriental, Abu Dhabi is a short 19-minute walk from Corniche Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Emirates Palace Mandarin Oriental, Abu Dhabi?

Yep, Emirates Palace Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments.

Does Emirates Palace Mandarin Oriental, Abu Dhabi have a pool?

Emirates Palace Mandarin Oriental, Abu Dhabi has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Emirates Palace Mandarin Oriental, Abu Dhabi have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Emirates Palace Mandarin Oriental, Abu Dhabi?

Emirates Palace Mandarin Oriental, Abu Dhabi features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Emirates Palace Mandarin Oriental, Abu Dhabi a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emirates Palace Mandarin Oriental, Abu Dhabi.

Is Emirates Palace Mandarin Oriental, Abu Dhabi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Emirates Palace Mandarin Oriental, Abu Dhabi is a hit with families.

Does Emirates Palace Mandarin Oriental, Abu Dhabi serve breakfast?

Yeah, brekkie is on offer daily.

Is there a free airport shuttle available at Emirates Palace Mandarin Oriental, Abu Dhabi?

No, Emirates Palace Mandarin Oriental, Abu Dhabi does not offer an airport shuttle service.

Is there a bar or restaurant at Emirates Palace Mandarin Oriental, Abu Dhabi?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Middle Eastern cuisine.

What time are check-in & check-out at Emirates Palace Mandarin Oriental, Abu Dhabi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emirates Palace Mandarin Oriental, Abu Dhabi?

No, pets and service animals are not allowed.

Emirates Palace Mandarin Oriental, Abu Dhabi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 980 reviews" "
Rating 8 - Good. 98 out of 980 reviews" "
Rating 6 - Okay. 43 out of 980 reviews" "
Rating 4 - Poor. 18 out of 980 reviews" "
Rating 2 - Terrible. 22 out of 980 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sereena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
EP Lounge service was not as expected
The rooms are wonderful and the hotel is spectacular. We stayed in the club room with access to the EP lounge- the food was exceptional (Veronica and all the chefs are doing a fabulous job) but the service was extremely poor which was clearly driven by the management led by Hemraj- we did speak with him but felt it was a disingenuous apology and a lot of excuses even though capacity was around 30%, tables were left with dirty plates, took us 20minutes for a baby cup with some water. Thank you to Stephen, Anthea and Sandra who looked after us during our stay in the EP club. On our first night we were above what a seemed to be a nightclub - it was a convention. The music and noise didn’t stop until 1am which led to a horrible night of sleep for our 8 month old baby. The hotel compensated us with dirihams, equivalent of £200 but this doesn’t equate to the £550 we spent on the hotel night itself. We ate in the restaurants in the evening and met Chef George who was wonderful, warm and engaging- we went to Broadway, the steak and lamb was exceptional as were the staff! He also recommended Koal and Sand (the bbq restaurant), every dish was phenomenal- a must go and a beautiful setting! The Indian and Lebanese restaurants were great, food was delicious but not the best we’ve had but again the staff and service was wonderful. If you’re looking for a club lounge experience then we would suggest Jumeirah Zabeel Saray as a first choice and then Juneriah Beach Hotel.
Stayed 8 nights in Oct 2024

10/10 Excellent

Max

Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo, MIAMI LAKES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most luxurious and comfortable place I’ve ever been.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel!! Absolutely book this place. I wa solo but it’s also perfect tv for couples and families. My tip is book a club room if you can, it’s well worth the extra
Stayed 7 nights in Oct 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and grand hotel I have ever stayed in. The service was exceptional. The dining options and restaurants were all delicious. Lots to do for the whole family, traveled with young kids and everyone made them feel special and welcome
Stayed 3 nights in Oct 2024

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Highly over rated property compared to other 5* properties in Abu Dhabi and Dubai and not worth the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart James

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel, top class
Stayed 5 nights in Oct 2024

4/10 Poor

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Sung hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Felice

Stayed 2 nights in Oct 2024

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk getway!
Anmeldelse af vores ophold på [Hotellets navn] Vi har netop tilbragt 5 fantastiske dage på [Hotellets navn], og vi kan slet ikke få armene ned! Ved ankomsten blev vi mødt af det mest imødekommende og servicemindede personale, der gjorde os trygge fra første øjeblik. Da vi trådte ind i vores skønne suite, blev vi forkælet med lækker frugt og chokolade – en dejlig gestus, som satte tonen for vores ophold. Vi nød særligt EP Club, hvor der blev serveret den lækreste mad. Det var en sand gastronomisk oplevelse, som vi aldrig glemmer! 🍽️✨ I løbet af vores ophold tilbragte vi også tid i fitnesscenteret, hvor vi fik dyrket en masse motion. Det var skønt at kunne holde os aktive, selv på ferie! 💪 Vi tilbragte mange afslappende timer ved stranden og poolen, hvor vi kunne nyde solen og den skønne atmosfære. En ekstra bonus var, at vi fik lov til at beholde suiten indtil kl. 18 på afrejsedagen, hvilket gjorde vores sidste dag så meget mere behagelig. Vi følte os virkelig godt tilpas under hele opholdet og vi glæder os allerede til at komme tilbage! ⭐️🏖️ #Hoteloplevelse #Ferie #KommerTilbage
Stayed 4 nights in Sep 2024

10/10 Excellent

Stas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a vacation that I had planned for my vip client who only looks for the best of service and quality. Of course with that being said, I had to pick the Mandarin Oriental. They executed wonderfully and left us feeling very welcomed and taken care of in every moment. A very special shout out to Frida as she definitely understands the art of service and hospitality. She maintained a very professional attitude while also being personable, she truly went above and beyond with any and all requests. She definitely deserves the best, and you guys should be grateful to have her as part of your team. Also wanted to mention Oussama who was the other butler that really amazed me! We ended up having long conversations and truly felt like he was one of my best friends. In the generation we live in, we need more people like Oussama. The club lounge staff was also impeccable. Unfortunately I don’t have the name of the lady who was taking care of us, but she was fridas friend. I believe she would do an amazing job as a butler or a higher position as well. Our whole group was beyond impressed by these 3 and that’s the key reason why my client, Mr. Viviano, will be returning to this immaculate property. I truly am a fan, and look forward to viewing more mandarin properties around the world. We will be sure to return to Abu Dhabi and only would ever think of staying in the Mandarin! Well done to the whole staff, you truly impacted us and gave special lifelong memories.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical hotel, somewhere where you can relax and unwind and feel like royalty
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a short drive to major sightseeing attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels I have ever stayed in. The service and facilities were amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

SUNGHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and facilities. Amazing experience! Ahmed Adel is especially courteous and helpful to guests. Thank you Ahmed!
Stayed 1 night in Sep 2024

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Pyru and Anna from Episodes were outstanding. Nothing was too much trouble. Everyone was so passionate about their job. The grounds were stunning, the facilities second to none, the rooms immaculate and the dining options were extremely varied - with 3 Michelin starred restaurants! The afternoon tea was also one of the best I have ever had with the best selection of tea, with an element of theatre and ritual bought to it. I couldn’t rate this hotel if I possibly tried! The beach, the pools, the breakfast… outstanding! Thank you for the perfect holiday!
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY A NICE PLACE TO STAY WITH ALL WE CAN EXPECT FROM A PALACE
Stayed 7 nights in Sep 2024

10/10 Excellent

ALEJANDRO, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, very luxurious and a lot of fine dinning options, of which our favorite one was Lebanese Terrace. Special thanks to the F&B manager Aristotle who helped us have an amazing last dinner.
Stayed 3 nights in Sep 2024

8/10 Good

Moulham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024