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Mackay Resort Motel

4.0 star property
Suburban motel with coffee shop/cafe and outdoor pool

Photo gallery for Mackay Resort Motel

Exterior
Reception
Terrace/patio
Luxury King Spa Suite
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
The current price is AU$155
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
154 Nebo Road, West Mackay, QLD, 4740
  • Mackay Base Hospital
    ‪19 min walk‬
  • Caneland Central
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪5 min drive‬

Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite

Luxury King Spa Suite

Highlights

Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room

Self-Contained Twin Room

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room

Self-Contained Family Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom

Standard Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
2 bedrooms
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Mackay

At Mackay Resort Motel you'll be within a 20-minute stroll of Mackay Regional Botanic Gardens and Mackay Base Hospital. Highlights at this motel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Blue Gecko, serves local and international cuisine and is open for breakfast. At the motel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers. 603 square feet (56 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM. .Places within a 30-minute walk of this 4-property class West Mackay motel include Caneland Central and Mackay Enertainment and Convention Centre.
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What's nearby

  • Mackay Base Hospital - 19 min walk - 1.6 km
  • Caneland Central - 2 min drive - 2.5 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 2.4 km
  • Bluewater Lagoon - 3 min drive - 2.7 km
  • Harrup Park - 3 min drive - 2.5 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Suburban motel with coffee shop/cafe and outdoor pool
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

What is the cancellation policy at Mackay Resort Motel?

Mackay Resort Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mackay Resort Motel?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on 16 Apr 2025 start from AU$154.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mackay Resort Motel?

Yep, Mackay Resort Motel has a free self car park.

Are there any beaches close to Mackay Resort Motel?

The closest beach to Mackay Resort Motel is Lamberts Beach (11 km).

Does Mackay Resort Motel have a pool?

Mackay Resort Motel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Mackay Resort Motel serve breakfast?

Yeah, cooked-to-order brekkie is on offer on weekdays from 7:00 AM to 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Mackay Resort Motel?

No, Mackay Resort Motel does not offer an airport shuttle service.

Is there a bar or restaurant at Mackay Resort Motel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday and Saturday.

What time are check-in & check-out at Mackay Resort Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Mackay Resort Motel?

No, only service animals are allowed.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 934 reviews
Rating 8 - Good. 348 out of 934 reviews
Rating 6 - Okay. 61 out of 934 reviews
Rating 4 - Poor. 15 out of 934 reviews
Rating 2 - Terrible. 6 out of 934 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, and could park car right out the front of the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for dinner service
Stayed 1 night in Feb 2025

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025

8/10 Good

Cameron and Joanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to key for after hours check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presentation of the the room was excellent, clean and tidy. Very pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025

8/10 Good

DONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Jan 2025

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a sewer odour in room. It was obvious but they were more interested in money than guest service as receptionist walked in with me and could not get out fast enough. The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.
Stayed 1 night in Dec 2024

10/10 Excellent

JEROME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it would be nice if the family room was setup with interior dining due to the heat but otherwise very comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasy
Thank you for the hassle free stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this motel again. The staff went out of their way to make sure I was happy. The cleaning staff said hello every time they saw me. I was supposed to stay until the Sunday however with all the rain I ended up leaving on the Friday and the staff in the office were also fine with this.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but everything was great!
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff but motel a little tired. Wrong choice for a holiday stay for me. Noisy in the early hours with people shouting from another room, not the motels fault so maybe unlucky. Glad to check out. Better choices near Marina for a leisure stay though this would probably be reflected in prices.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The motel itself was nice and modern looking, even though it was on a main road the traffic noise was minimal. I think the people that have it may be doing it up little by little. It does need a bit of a make over, cosmetic though. The beds were divine, most comfy nights sleep for all 3 of us for 3 nights. The pool was lovely. Although we didn't eat in the restaurant it looked nice, it did lack gluten free options, other than chips. That's okay there was a restaurant over the road that accommodated the one meal we ate out in. The rooms were okay. I thought that the cleaners could have put in more of an effort as there was a sock left over from the last people. In saying that the girls were chatty and lovely. All in all it was nice.
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, comfortable room, only possible downfall would be restaurant open on weekends to cater for dinner when no other option in the area is available.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were comfy as
Stayed 1 night in Nov 2024

8/10 Good

Patrice

Liked: Staff & service
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, lovely breakfast. Well maintained
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024