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Novotel Abu Dhabi Al Bustan

4.0 star property
Family-friendly Abu Dhabi hotel in Al Muroor with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Abu Dhabi Al Bustan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Poolside views, serves lunch, dinner and happy hour
Meeting facility
Front of property - evening/night
City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Mushrif Mall
    2 min drive
  • Mangrove National Park
    4 min drive
  • Abu Dhabi National Exhibition Centre
    4 min drive
  • Abu Dhabi (AZI-Al Bateen Air Base)
    8 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, individually decorated, desk

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is AU$542
for 1 night
includes taxes & fees
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About the area

Abu Dhabi

A family-friendly stay in Abu Dhabi awaits you at Novotel Abu Dhabi Al Bustan. You'll be 2 km (1.2 mi) from Abu Dhabi National Exhibition Centre and 3.8 km (2.3 mi) from Zayed Sports City Stadium. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Pepper Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Waves Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 14908 square feet (1385 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Al Muroor hotel include Sheikh Zayed Grand Mosque and Abu Dhabi Mall.

What's nearby

  • Al Forsan International Sports Resort - 3 min drive - 4.6 km
  • Abu Dhabi National Exhibition Centre - 4 min drive - 5.4 km
  • Zayed Sports City Stadium - 5 min drive - 5.7 km
  • Sheikh Zayed Grand Mosque - 7 min drive - 8.1 km
  • Abu Dhabi Mall - 8 min drive - 10.9 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 23 min drive

Restaurants

  • ‪Cafe Bonjour Bonsoir - ‬6 min walk
  • ‪Irdk - ‬11 min walk
  • ‪Bait Al Shay Cafeteria - ‬9 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Roxo Specialty Coffee - ‬11 min walk

About this property

Novotel Abu Dhabi Al Bustan

Family-friendly Abu Dhabi hotel in Al Muroor with 2 restaurants
Novotel Abu Dhabi Al Bustan offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 14908 square feet (1385 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Novotel Abu Dhabi Al Bustan. Self parking is free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 361 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • 14908 sq ft of conference space
  • 1385 sq. m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Abu Dhabi Al Bustan offers 361 accommodations with MP3 docking stations and minibars. This individually decorated accommodation has separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14,908 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 September 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Sauna
  • Hot tub
  • Swimming pool

Alternative facilities are located off-site and include:

  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 100240966000003

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Novotel Abu Dhabi Al Bustan?

Novotel Abu Dhabi Al Bustan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Abu Dhabi Al Bustan?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on 13 Dec 2024 start from AU$162.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Abu Dhabi Al Bustan?

Yep, Novotel Abu Dhabi Al Bustan has a free self car park.

Are there any beaches close to Novotel Abu Dhabi Al Bustan?

The closest beach to Novotel Abu Dhabi Al Bustan is Corniche Beach (10.3 km).

Is there a spa on site at Novotel Abu Dhabi Al Bustan?

Yep, there is an onsite spa at Novotel Abu Dhabi Al Bustan. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Novotel Abu Dhabi Al Bustan have a pool?

Novotel Abu Dhabi Al Bustan has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from September 3 2024 until October 31 2024 (completion date subject to change).

What luxury perks are available at Novotel Abu Dhabi Al Bustan?

Novotel Abu Dhabi Al Bustan features a full-service spa, an outdoor pool and 2 restaurants.

Is Novotel Abu Dhabi Al Bustan family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Novotel Abu Dhabi Al Bustan is a hit with families.

Does Novotel Abu Dhabi Al Bustan serve breakfast?

You bet, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Novotel Abu Dhabi Al Bustan?

No, Novotel Abu Dhabi Al Bustan does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Abu Dhabi Al Bustan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from September 3 2024 until October 31 2024 (completion date subject to change).

What time are check-in & check-out at Novotel Abu Dhabi Al Bustan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Abu Dhabi Al Bustan?

No, only service animals are allowed.

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 273 out of 586 reviews" "
Rating 8 - Good. 198 out of 586 reviews" "
Rating 6 - Okay. 64 out of 586 reviews" "
Rating 4 - Poor. 30 out of 586 reviews" "
Rating 2 - Terrible. 21 out of 586 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hamad

Stayed 4 nights in Aug 2024

2/10 Terrible

Marianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is described in one word - Fantastic. I will definitely book here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Faris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were not that clean as well ad the air conditioner was working well.
Stayed 2 nights in Jul 2024

6/10 Okay

Maka

Stayed 1 night in Jul 2024

10/10 Excellent

Mamoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zeeshan

Stayed 1 night in Jul 2024

10/10 Excellent

Issam

Stayed 4 nights in Jun 2024

6/10 Okay

Ahmed

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not “four stars”
Rooms are aged and worn down. Sinks don’t drain properly and walls are stained. Fine for a night or two but don’t expect too much. Not the “four star” hotel experience that it is advertised to be. Think budget hotel. Breakfast quite good though.
Stayed 2 nights in Jun 2024

8/10 Good

Faisal

Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2024

8/10 Good

Marki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Rafi

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Worn-out hotel, service could use an overhaul
We first got a room which smelled like an ash tray even though the reception claimed it was a non-smoking room. Thankfully we were given another room which smelled better but the window outside was so dirty you could barely see ouside. Furnitue needs to be replaced. Looks worn-out. Service is terrible even though staff is friendly. Ibhad to ask 5 times for more towels as each room had only 1 large towel and there were 7 of us. Only after a few hours we were given additional 2 towels (and there were 7 of us). Breakfast was very nice and rich. Lots of things to choose from. Very tasty.
Stayed 1 night in Apr 2024

2/10 Terrible

Saeed, palm bay

Stayed 5 nights in Nov 2023

6/10 Okay

bobby

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good for the price. Lots of amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great for kids also
Stayed 3 nights in Mar 2024

10/10 Excellent

Halimeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shweta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Novotel for 3 nights with half board package. The food was excellent with great service, we had a lady named shom maya in the restaurant she was very helpful and always with a big smile.Overall everything was really good in the hotel the pool, food, staff everything. I hope to visit again in future.
Stayed 3 nights in Mar 2024

6/10 Okay

Nitin

Stayed 1 night in Mar 2024