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Holiday Inn Resort Acapulco, an IHG Hotel

3.5 star property
Family fun at the shore
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Resort Acapulco, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Standard Room, 1 King Bed, Bay View | View from room
Outdoor banquet area
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690
  • Icacos Beach
    6 min walk
  • Acapulco Golf Club
    8 min walk
  • Diana the Huntress
    14 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    29 min drive

Room options

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Bay View

Standard Room, 2 Double Beds, Bay View

Standard Room, 2 Double Beds, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Acapulco La Isla, an IHG Hotel
Pool
Pet-friendly
Kids pool
Parking included
4.6 out of 5, Wonderful, (585)
The price is AU$151
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Holiday Inn Acapulco La Isla, an IHG Hotel

About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Holiday Inn Resort Acapulco, an IHG Hotel. Within just a 10-minute stroll, you'll find Icacos Beach and Acapulco Golf Club. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, Terraza Santa Lucia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Costera Acapulco hotel include Diana the Huntress and Condesa Beach.

What's nearby

  • Icacos Beach - 6 min walk
  • Diana the Huntress - 14 min walk
  • Condesa Beach - 16 min walk
  • Parque Papagayo - 3 min drive
  • Papagayo Beach - 13 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Angels House Acapulco - ‬2 min walk
  • ‪Los Orientales - ‬4 min walk
  • ‪Vips - ‬3 min walk
  • ‪Forza Italia - ‬3 min walk
  • ‪La Finca, Gourmet Mexicano - ‬1 min walk

About this property

Holiday Inn Resort Acapulco, an IHG Hotel

Family fun at the shore
Holiday Inn Resort Acapulco, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Acapulco, an IHG Hotel. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 14 levels
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Acapulco, an IHG Hotel offers 220 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Televisions come with pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza Santa Lucia

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 6 December 2023 to 30 March 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 250.00 per person
  • Valet parking fee: MXN 160.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Holiday Inn Resort
Holiday Inn Acapulco
Holiday Inn Resort Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Acapulco, an IHG Hotel?

Holiday Inn Resort Acapulco, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Resort Acapulco, an IHG Hotel?

Yep, Holiday Inn Resort Acapulco, an IHG Hotel has valet parking for MXN 160.00 per night.

Are there any beaches close to Holiday Inn Resort Acapulco, an IHG Hotel?

Yep, Holiday Inn Resort Acapulco, an IHG Hotel is a short 6-minute walk from Icacos Beach. Fun beach activities include jet skiing, snorkelling and waterskiing.

Does Holiday Inn Resort Acapulco, an IHG Hotel have a pool?

Holiday Inn Resort Acapulco, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Holiday Inn Resort Acapulco, an IHG Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Acapulco, an IHG Hotel.

Is Holiday Inn Resort Acapulco, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Holiday Inn Resort Acapulco, an IHG Hotel is a hit with families.

Does Holiday Inn Resort Acapulco, an IHG Hotel serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn Resort Acapulco, an IHG Hotel?

No, Holiday Inn Resort Acapulco, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Acapulco, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Acapulco, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Resort Acapulco, an IHG Hotel?

No, pets are not allowed.

Is there a golf course on site at Holiday Inn Resort Acapulco, an IHG Hotel?

There is a golf course next to Holiday Inn Resort Acapulco, an IHG Hotel.

Holiday Inn Resort Acapulco, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely back again soon!
Stayed 4 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acapulco HHI
Old Hotel. Food is terrible! Staff is great!
Stayed 2 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Holiday Inn, Acapulco, Costera.. Sept.9,2023
Hotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
Stayed 2 nights in Sep 2023

6/10 Okay

Albert, West Hartford

Liked: Cleanliness, property conditions & facilities
Property close to restaurants and shops
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Clean, spacious, cold a/c, conveniently close to restaurants and shopping.
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Stayed 4 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
It was only one elevator working and we have to wait for while then the lobby was very hot
Stayed 2 nights in Jul 2023

4/10 Poor

claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Blanca

Travelled with partner
Liked: Cleanliness
The food staff is not very attentive, let's say, the floor of the room moved or thundered because the title was loose. the cleaning is excellent and the waitress was also very kind
Stayed 2 nights in Jun 2023

4/10 Poor

Miguel

Stayed 3 nights in Jun 2023

8/10 Good

angel adolfo

Travelled with family
First time I’d remember it better than this past one, all of the four rooms had a situation; leeks or only cold water. As well it is kind of a bothering the tightness of their staff asking the rooms number like if you where not at stay within the hotel, as well it is so bothering the fact that the hours to access is at 4pm and we have to leave the rooms at 12pm, they say it is for cleaning purpose but they did it within our stay days between 3-5pm
Stayed 2 nights in Apr 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, always ready to help , the guy at front counter very professional, giving you an extra to make you go back to this hotel.
Stayed 1 night in Apr 2023

2/10 Terrible

Alberto Isaac

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Happy with stay
Very friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Comfortable rooms. Staff is very friendly. Beautifull swiming pool area. Good food.
Stayed 2 nights in Mar 2023

10/10 Excellent

Edgar, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best kept secret in Acapulco. You have access to the best views, little semi-private beach. Icacos beach walking distance (200 steps). Odd number rooms with ocean views are amazing. Corner ones are the upgrade of your life, aka best views you have ever had. I've stayed here a few times already. Love it.
Stayed 4 nights in Mar 2023

8/10 Good

Aldara

Stayed 2 nights in Feb 2023

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty by small place, only two small pools, with heating though, balcony is NOT good it's inclined
Stayed 2 nights in Feb 2023

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2023

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El hotel estuvo bien, nada fuera del otro mundo, pero todo en orden, limpio y cumple su función. Pero la playa alrededor del hotel decepciona mucho, esa zona de Acapulco ya no vale la pena, la ciudad está sucia y se nota insegura

8/10 Good

Albert, West Hartford

Liked: Cleanliness, staff & service, amenities
Staff very nice

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By and large it was a pleasant experience. However, as the room was right above the restaurant was kind of noisy at nights. By the way, I hate the wrist strap that you have to use at the property . . .
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Eve thing is ok thanks
Stayed 2 nights in Nov 2022