See all properties
Save

Kalimera Kriti Hotel & Village Resort

2.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kalimera Kriti Hotel & Village Resort

Aerial view
Bar (on property)
Garden
Aerial view
On the beach, sun-loungers, beach umbrellas, waterskiing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
72 400 Sissi Lassithi, Crete, Agios Nikolaos, Crete Island, 72400
  • Sissi Mini Golf
    19 min walk
  • Palm Bay Beach
    8 min drive
  • Balos
    18 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    37 min drive

Room options

View all photos for Bungalow, Balcony, Mountain View

Minibar, in-room safe, desk, soundproofing

Bungalow, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Terrace, Sea View

Minibar, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms, Terrace, Sea View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 112 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Bungalow, 1 Bedroom, Balcony, Garden View

Family Bungalow, 1 Bedroom, Balcony, Garden View

Family Bungalow, 1 Bedroom, Balcony, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Bungalow, 1 Bedroom, Terrace, Sea View

Minibar, in-room safe, desk, soundproofing

Family Bungalow, 1 Bedroom, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sea view
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View

Bungalow, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Bungalow, Terrace, Sea Facing

Bungalow, Terrace, Sea Facing

Bungalow, Terrace, Sea Facing

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Terrace, Sea View

Minibar, in-room safe, desk, soundproofing

Luxury Suite, 1 Bedroom, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Bungalow, 1 Bedroom, Terrace, Beachfront

Bungalow, 1 Bedroom, Terrace, Beachfront

Bungalow, 1 Bedroom, Terrace, Beachfront

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, Terrace, Sea View

Luxury Room, Terrace, Sea View

Luxury Room, Terrace, Sea View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property

Amirandes, A Grecotel Resort To Live

Pool
Breakfast included
Spa
Pet-friendly
4.7 out of 5, Exceptional, (171)
The price is AU$674
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Amirandes, A Grecotel Resort To Live

About the area

Agios Nikolaos

A family-friendly stay in Agios Nikolaos awaits you at Kalimera Kriti Hotel & Village Resort. Within just a 15-minute stroll, you'll find Avlaki and Boufos. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and indoor swimming pool. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this Agios Nikolaos hotel, you'll find Stalis Beach.

What's nearby

  • Palm Bay Beach - 8 min drive
  • Palace of Malia - 10 min drive
  • Star Beach Water Park - 16 min drive
  • Malia Beach - 19 min drive
  • Stalis Beach - 20 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 37 min drive

Restaurants

  • ‪Taverna Eva - ‬9 min drive
  • ‪Taverna Kalyva - ‬8 min drive
  • ‪Imperial Lounge - ‬10 min drive
  • ‪Laguna Mediterranean Restaurant - ‬10 min drive
  • ‪Ormos Cafe - ‬2 min drive

About this property

Kalimera Kriti Hotel & Village Resort

Family-friendly hotel on the beach, with 2 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Kalimera Kriti Hotel & Village Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This eco-certified hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This Agios Nikolaos hotel is smoke free.

  • 400 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Kalimera Kriti Hotel & Village Resort offers 400 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers. This Agios Nikolaos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water skiing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 1040K045A0086300

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kalimera Kriti Hotel & Village Resort
Kalimera Kriti Hotel & Village Resort Agios Nikolaos
Kalimera Kriti
Kalimera Kriti Village Agios Nikolaos
Robinson Club Kalimera Kriti Hotel
Robinson Club Kalimera Kriti
Robinson Club Kalimera Kriti Agios Nikolaos
Kalimera Kriti Hotel Agios Nikolaos
Kalimera Kriti Hotel
Kalimera Kriti Agios Nikolaos
Kalimera Kriti & Village
Kalimera Kriti Hotel Village Resort
Kalimera Kriti Hotel & Village Resort Hotel
Kalimera Kriti Hotel & Village Resort Agios Nikolaos
Kalimera Kriti Hotel & Village Resort Hotel Agios Nikolaos

Frequently asked questions

What is the cancellation policy at Kalimera Kriti Hotel & Village Resort?

Kalimera Kriti Hotel & Village Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kalimera Kriti Hotel & Village Resort?

Yep, Kalimera Kriti Hotel & Village Resort has a free self car park.

Are there any beaches close to Kalimera Kriti Hotel & Village Resort?

Yep, Kalimera Kriti Hotel & Village Resort is a short 9-minute walk from Avlaki. Fun beach activities include volleyball, waterskiing and canoeing.

Is there a spa on site at Kalimera Kriti Hotel & Village Resort?

Yep, there is an onsite spa at Kalimera Kriti Hotel & Village Resort. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Kalimera Kriti Hotel & Village Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Kalimera Kriti Hotel & Village Resort?

Kalimera Kriti Hotel & Village Resort features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Kalimera Kriti Hotel & Village Resort a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Kalimera Kriti Hotel & Village Resort.

Is Kalimera Kriti Hotel & Village Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Kalimera Kriti Hotel & Village Resort is a hit with families.

Does Kalimera Kriti Hotel & Village Resort serve breakfast?

Sure does, brekkie is on offer daily.

Is there a free airport shuttle available at Kalimera Kriti Hotel & Village Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Kalimera Kriti Hotel & Village Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kalimera Kriti Hotel & Village Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kalimera Kriti Hotel & Village Resort?

No, pets are not allowed.

Kalimera Kriti Hotel & Village Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 82 reviews" "
Rating 8 - Good. 28 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chetana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

BERTRAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, large and well maintained. Rooms are OK. As an all inclusive, the food is just OK. There is some variety but the quality and the taste are so-so.
Stayed 3 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Dragana Savic

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised how nice this hotel is. The grounds are huge and complex feel like little village. We had an issue the first night with not getting the room with sea view which we paid for, but the staff went out of their way to get that corrected and we were placed in a room with the sea view the next night. We were also given a voucher for lunch for 2 in French restaurant as for the inconvenience. Beach area is beautiful, water is crystal clear and warm. There are several pools around. Nature is beautiful. Buffet offers variety of option for everyone. Super convenient location, very close to village Sisi that has tons of restaurants, gift shops and activities. About 40 min away from Heraklion and Agias Nikolaos.
Stayed 6 nights in Aug 2023

10/10 Excellent

Norbert

Stayed 7 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店的工作人员非常友善，服务很好。部分房间没有WIFI，后来更换房间后，新的房间网络很好，但是水流不够，
Stayed 4 nights in Aug 2022

6/10 Okay

Helen, Brooklyn

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The renovated room is lovely. The resort is not. I have never stayed in such an unwelcoming resort. There are many people staying here - it’s enormous & there are just not enough staff. They are harassed & rude. They all defend the huge number of ‘rules’ that exist & have no interest in actually serving their guests. The customer is never right. It doesn’t feel like a relaxing vacation, it feels like school. Where to begin? The drinking water in the cafeteria is turned off after breakfast. I don’t expect alcohol or even juices to be included in the meal plan - but turning OFF the water? They don’t leave bottles of water in the rooms either, but the cold water might go off in the evening. (Nothing is ever their fault. They never offer a solution - “it’s the village that turns it off you see”). If you get to the buffet an hour before closing there isn’t much left to eat & it certainly isn’t inviting. (“It’s the fault of the children you see, they take too much & don’t even eat it”). The gym doesn’t open until 10am (“it’s because it’s in the spa you see”). The beach towels are in the spa so you can’t get towels until 10am. You can only have 1 umbrella for 2 sun beds. The gestapo on the beach run a tight operation. (“You think I don’t know what goes on on this beach? I see you trying to get another umbrella”). You can only sit in designated areas for lunch, even if all the tables are in the sun and there are empty tables in the shade. Unhappy people everywhere.DO NOT STAY HERE!
Stayed 8 nights in Jul 2022

10/10 Excellent

sana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Safe, clean, modern, great food and service. Wonderful beachfront and pool. Everything i needed for a relaxing family vacation.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for a week. Here are my impressions in brief: CONS: - No room service. In practice this means that you have to track in the summer heat 10 minutes to the breakfast place and then back. - The lunch place (by the pools) - be prepared for sloppy and slow service and food of a very poor quality. - Breakfasts and dinners are buffet-style and the food is nice but the canteen is very understaffed. Be prepared for very long wait times to get a clean and served table and to have your drinks brought to you. - The so-called "Suite room" is not a suite but just two adjacent rooms with very simple decor. - The Internet is very spotty, super slow in the evening and was out for an entire day on one occasion. - There are two beaches - one is an artificial bay with plastic, used masks, paper, leaves and all sorts of trash floating in the water. The other one is clean but has huge rocks in the water which make swimming rather difficult. - My door lock was broken and got fixed only on the 3rd day of my stay after a second reminder from me. - The phone in the room was also broken and had to be replaced. PROS: - very nice huge swimming pools; - it is not too difficult to find sun-beds.
Stayed 6 nights in Aug 2021

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Fabulous Buffet & Beach!
The resort is quite large with lots of spaces for different uses. Amazing beach which I will always remember. Buffet had a great food and lots of choices. Balcony room was spacious but was very "beige", nice to add mediterranean colours to give a more luxury/wow feel. Would definitely return.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Service. They make it in a way that you feel special. Always smiling.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about the hotel. If there was one suggestion I would make that would be an adults only part of the eating areas. Sometimes when having a romantic meal with your significant other it's nice not to hear babies crying. Just a thought. Overall we absolutely loved our vacation time at the Kalimera Kriti. 10/10
Stayed 10 nights in Jun 2019

10/10 Excellent

Alex, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.perfect for kids. I would like to come back
Stayed 7 nights in Oct 2018

8/10 Good

Ohad

Family vacation
The resort is quite nice, it's built like a greek village. Food is spectacular (we took the half board basis and were very happy with it). On the down side our room was quite remote from the beach and the hotel facilities (7 min walk in the sun with 2 small kids) and the room standard was, in my POV a good 4* rating, rather than 5*. Wi-Fi cover in the rooms and around the resort is quite fickle and calls for improvements.
Stayed 4 nights in Aug 2018

6/10 Okay

Jan, London

Liked: Cleanliness, staff & service
Honeymoon Trip
We were on our honeymoon there and were very pleased with the resort at first. When we arrived to the hotel we have learned that a bungalow means something else in Crete. We liked the village style set up, but we have expected rather bigger room and sea front. Pictures on the hotel websites are misleading.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
This is a very large property, the landscaping could be better. They have buildings that are empty and don't look to serve a purpose. The pool area is a massive lawn area with no trees or shade so every morning people fight for umbrellas. Lawn is not mowed, which is awkward. Our first room was a joke. Some Motel 6 have nicer and cleaner rooms (we had a big ant infestation in our bath room). Not even a coffee machine. After complaining they gave a really nice room however. So not a 5 star resort, but if you have small kids this is a good place.
Stayed 3 nights in Jul 2018

8/10 Good

Johnson, Reading, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lovely location in Crete but ......
The location of the hotel is outstanding and the friendly staff work really hard to ensure that your stay is enjoyable; they are fantastic! The pool is huge and you can swim to your heart's content and the sea is so close too. Lots of sun-loungers and umbrellas but the latter need refurbishing. The resort is vast so you need to be prepared to walk. Food, breakfast and dinner, is great but there is a stampede when the doors open at 7pm. Not sure about the orange juice at breakfast but you can have fresh at a price. The smoking policy confused me. At the restaurant there is a designated Adults Area and also a designated Smoking Area, but many adults also smoked and should have been in the appropriate area. Smoking seemed ok for anywhere at the pool or at the beach. The rooms are adequate but for a hotel of this quality you would expect a walk-in shower. Air Con just seemed to move the hot ait around - there was no temperature control, and it was a tad warm at night. I would have loved a tea-making facility in the room. I would recommend but with caveats.
Stayed 9 nights in Sep 2017

10/10 Excellent

ian, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Superb staff wonderful position fantastic food . Brilliant holiday . Thanks to all who work there and the management for such a well run resort
Stayed 7 nights in Sep 2017

10/10 Excellent

Rob, SE England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
The only issue is that the rooms are fairly basic in construction and noise carries easily. However, the hotel, its facilities, the staff, the beach etc are so great that we spent very little time in the room (which was a sea view as requested). The hotel was full, though there was always room around & in the massive pools and the catering staff handled meal times with ease. The food variety, quality and replenishment speed was great. Ten days there and we did not tire of it. The day tour to Heraklion / Knosis was very interesting and the little village just 10 minutes walk away is really quaint to boot. A tip: Get to the airport early for departure, it is a zoo!
Stayed 9 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family vacation . The resort has everything you need. The area is large enough to eliminate any sense of density. Friendly service and hospitality.
Stayed 6 nights in Aug 2017

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

nathalie, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by several beautiful beaches
The gorgeous beaches are the reason to stay at this hotel! The water is warm, clear, and very calm. The hotel is very spread out so you'll be walking to get around but the grounds are pretty and it never feels crowded. The buffets for breakfast and dinner are excellent and they have a ton of choices even for people who have dietary restrictions or are just picky eaters. If you want a relaxing getaway, this is the place to stay!
Stayed 4 nights in Jun 2017