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Santa Marina Hotel

Hotel in Agios Nikolaos with 24-hour front desk and coffee shop/cafe

Photo gallery for Santa Marina Hotel

Front of property - evening/night
Reception
Bar (on property)
1 bedroom, in-room safe, blackout curtains, soundproofing
Breakfast, lunch and dinner served

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kapetanaki, 4 4, Agios Nikolaos, Crete, 72100
  • Lake Voulismeni
    ‪5 min walk‬
  • Port of Agios Nikolaos
    ‪9 min walk‬
  • Agios Nikolaos Archaeological Museum
    ‪15 min walk‬
  • Sitia (JSH)
    ‪73 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Classic Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 22.00 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2020
2 bedrooms
Blackout curtains
  • 26.00 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Individually decorated
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Sofa bed
  • 22.00 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 22.00 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 20.00 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Classic Duplex

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Duplex

Highlights

Balcony
Soundproofed
Individually furnished
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
  • 35.00 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Single Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

About the area

Agios Nikolaos

Santa Marina Hotel places you in the centre of Agios Nikolaos, steps from Ámmos and within a short 5-minute stroll of Lake Voulismeni. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The buffet restaurant, Main restaurant, is open for breakfast, lunch and dinner. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Agios Nikolaos hotel include Folk Museum and Kitroplateía.

What's nearby

  • Lake Voulismeni - 5 min walk
  • Port of Agios Nikolaos - 9 min walk
  • Agios Nikolaos Archaeological Museum - 15 min walk
  • Voulisma Beach - 17 min drive
  • Istro Beach - 18 min drive

Getting around

  • Sitia (JSH) - 72 min drive

Restaurants

  • ‪Piazza Cafe Bar - ‬3 min walk
  • ‪Bolero - ‬9 min walk
  • ‪Καρναγιο - ‬7 min walk
  • ‪Gioma Meze - ‬6 min walk
  • ‪Arc - ‬6 min walk

About this property

Santa Marina Hotel

Hotel in Agios Nikolaos with 24-hour front desk and coffee shop/cafe
Some rates at Santa Marina Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Santa Marina Hotel. A complete renovation of Santa Marina Hotel was completed in February 2020.

Smoking is allowed in designated areas at this Agios Nikolaos hotel.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • Built in 1990
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Santa Marina Hotel offers 130 accommodations with a safe and a hairdryer. Rooms open to balconies. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.

Languages

English, French, German, Greek, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 31 October and 09 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75.00 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Marina Agios Nikolaos
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel Agios Nikolaos

Frequently asked questions

What is the cancellation policy at Santa Marina Hotel?

Santa Marina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Marina Hotel?

Onsite parking is limited.

Are there any beaches close to Santa Marina Hotel?

Yep, Santa Marina Hotel is a short 2-minute walk from Ámmos. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Santa Marina Hotel have a pool?

Santa Marina Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Santa Marina Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Santa Marina Hotel.

Are there hot tubs in the rooms at Santa Marina Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Santa Marina Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Santa Marina Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Santa Marina Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Marina Hotel?

No, pets are not allowed.

Santa Marina Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 7 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Gal, Cape Town

Liked: Staff & service
Basic but worth the money
This more or less matched the return for the amount paid for. 3 star experience at best. It did the trick, but wasn't an exceptionally pleasing experience.
Stayed 4 nights in Aug 2017

4/10 Poor

Natalia, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach, down town
in the room is not available Hairdryer, telephone, housekeeping service clean room not every day, Manager explanations: not enough staff, soap shampoo gel in one bottle, which is empty.

2/10 Terrible

Lydia Toth, cobourg, ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we did not stay at this hotel you need to know. When we arrived we were told they did not have a room for us and sent us to the el Greco hotel instead, manager of the santa marina was very argumentative and unprofessional and also argued with another couple from Australia, you should stop dealing with this hotel, you will have many unsatisfied customers, the el Greco hotel was good by the way

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede kamer, goed ontbijt, centraal gelegen in het centrum van de stad, strand vlak nabij. Goede prijs-kwaliteitsverhouding.
Stayed 10 nights in Sep 2019

8/10 Good

THEVENIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hôtel tout proche de la marina et de la plage. Ne stationnez pas votre véhicule au parking payant en bas de l'hôtel, parking sur un terrain vague à quelques minutes. Buffet copieux pour le dîner comme pour le petit-déjeuner. Piscine très peu utilisée.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel pas mal mais ressemble assez à une usine touristique.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buona la posizione, gentile il personale. Camera piccola, la colazione era molto abbondante ma non mi é sembrata di buona qualità.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service of the staff in this hotel was not so good at all. They also denied to offer free breakfast even though it was included in the room rate (later this was compensated by hotels.com. Excellent reclamation management from hotels.com!). Rooms were also very noisy due to construction work in the city center. Safe in the room cost 2 euro extra per day. Air condition was not very good. We also had to complain to get separate beds instead of one double even though this was also promised already in the reservation. On the other hand location of the hotel was excellent. Also free wifi connection worked really well for basic surfing (e-mails, news etc).

4/10 Poor

Verified traveller

Disliked: Staff & service
hôtel très impersonnel, manque de convivialité
Le petit déjeuner ressemble au parcours du combattant : beaucoup trop de monde.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Δυσάρεστη διαμονη σε παλαιότερο κτίριο παραδίπλα
Καλή τοποθεσία. Μέτριο πρωινό Μας έδωσαν δωματιο διαφορετικό απο ο, τι έγραφε στην κράτηση, σε παρακείμενο κτίριο παλαιότερο. Πολύς θόρυβος απο το δρόμο αν και είχα ζητήσει ήσυχο δωματιο στην κράτηση. Μούχλα στο δωματιο. Στενό παλιό μπάνιο.

8/10 Good

EKATERINA

Liked: Staff & service, room comfort
Неплохой вариант для отдыха в чудесном городе
Проживали в этом отеле в сентябре 2015 г. с мужем в двухместном стандартом номере. Из плюсом: удачное расположение отеля, приличный завтрак (бронировали отель по системе BB, если любите All,то он так же представлен). Из минусов: плохая, хоть и регулярная уборка номеров, старая ржавая сантехника. Общее впечатление: если вы непритязательный турист, который хочет сэкономить на отеле, как мы, то вполне приемлемый вариант по соотношению цены и качества.

10/10 Excellent

kostas, aigio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
an ke stin arhi mas taleporisane logo tou oti mou ipane oti den exi ginei i kratisi ola meta itan telia poli plousio proino

6/10 Okay

Sofia

Liked: Cleanliness, staff & service

8/10 Good

Hans, SÄFFLE

Liked: Cleanliness, property conditions & facilities
Prisvärt
All Inclusive gjorde att det blev tyst väldigt sent. Staden är liten och pitoresk. Det tar inte så lång tid att undersöka allt i staden

8/10 Good

Erling Pedersen, Kvinnherad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beliggenhet
Bra.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Très bon accueil, bel hôtel très propre
Pas loin de la mer, en plein coeur de la ville très animée et pourtant très calme. Privilégiez les chambres donnant sur le patio pour éviter les bruits de la rue. Le personnel accueillant, souriant et toujours à l'écoute des clients. Nous avons passé un agréable séjour et nous sommes régalés du buffet plus que garni du petit déjeuner !!! En bref, que de bonnes choses à dire pour cet endroit chaleureux et douillet.

6/10 Okay

FRANCHI, Ardeche, FRANCE

Disliked: Cleanliness, staff & service, property conditions & facilities
Bel emplacement mais dans les travaux
Bonnes, c'était le début de saison, tout s'organise. Beau temps et gens charmants. La piscine ne fonctionnait pas et l'accueil a été limite. On nous a donne une chambre pas faite avec literie éventrée. On nous a change de chambre. Bon petit déjeuner, tres copieux.