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Whitsundays Rainforest Retreat

3.5 star property
Hotel with free parking, a quick walk to Whitsunday Shopping Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whitsundays Rainforest Retreat

View from property
View from property
View from property
Iron/ironing board, bed sheets
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Lot 100, 13 Border Drive, Cannonvale, QLD, 4802
  • Whitsunday Shopping Centre
    7 min walk
  • Banjo's Bar & Bistro
    9 min walk
  • Proserpine Station
    20 min drive
  • Airlie Beach, QLD (WSY-Whitsunday)
    11 min drive

Room options

View all photos for Rainforest Suite

Iron/ironing board, bed sheets

Rainforest Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury House, 4 Bedrooms (Adults Only)

Iron/ironing board, bed sheets

Luxury House, 4 Bedrooms (Adults Only)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Ceiling fan
4 bedrooms
3 bathrooms
  • 670 sq m
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Queen Suite - Ocean & Island Views

Iron/ironing board, bed sheets

Queen Suite - Ocean & Island Views

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Separate bath and shower
Coffee/tea maker
Desk
  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Cannonvale

At Whitsundays Rainforest Retreat you'll be within just a 10-minute stroll of Whitsunday Shopping Centre and Bicentennial Park. Highlights at this hotel include an indoor swimming pool, free self-parking and a bar/lounge. .Central Facility is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a conference centre and spa services. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Cannonvale hotel, you'll be 2.4 km (1.5 mi) from Cannonvale Beach and 2.9 km (1.8 mi) from Coral Sea Marina.

What's nearby

  • Cannonvale Beach - 2 min drive
  • Coral Sea Marina - 4 min drive
  • Airlie Beach Lagoon - 4 min drive
  • Airlie Beach Market - 6 min drive
  • Port of Airlie - 7 min drive

Getting around

  • Proserpine Station - 20 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive

Restaurants

  • ‪Magnums Hotel - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Paradiso Rooftop Bar & Restaurant - ‬5 min drive
  • ‪The Deck - ‬4 min drive
  • ‪KC's Bar & Grill - ‬5 min drive

About this property

Whitsundays Rainforest Retreat

Hotel with free parking, a quick walk to Whitsunday Shopping Centre
As a guest of Whitsundays Rainforest Retreat, you'll find an indoor pool, spa services, and a library. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Whitsundays Rainforest Retreat. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cannonvale hotel.

  • 18 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Conference centre
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Whitsundays Rainforest Retreat offers 18 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Italian, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 6 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Central Facility

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (538 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 99.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10 AM to 9 PM

Property is also known as

Whitsundays Rainforest Retreat Hotel Cannonvale
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
Whitsundays Rainforest Retrea
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Hotel Cannonvale

Frequently asked questions

Is parking available at Whitsundays Rainforest Retreat?

Yep, Whitsundays Rainforest Retreat has a free self car park.

Are there any beaches close to Whitsundays Rainforest Retreat?

The closest beach to Whitsundays Rainforest Retreat is Whitehaven Beach (34.5 km).

Is there a spa on site at Whitsundays Rainforest Retreat?

There's no onsite spa, but this property does offer services like massages.

Does Whitsundays Rainforest Retreat have a pool?

Whitsundays Rainforest Retreat has an indoor pool. The pool is open 10 AM to 9 PM.

What makes Whitsundays Rainforest Retreat a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Whitsundays Rainforest Retreat.

Is there a free airport shuttle available at Whitsundays Rainforest Retreat?

No, but there's an airport shuttle that runs from 8:30 AM - 6 PM on request for a fee.

What time are check-in & check-out at Whitsundays Rainforest Retreat?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Whitsundays Rainforest Retreat?

No, pets are not allowed.

Whitsundays Rainforest Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 242 reviews" "
Rating 8 - Good. 82 out of 242 reviews" "
Rating 6 - Okay. 30 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities
Such a beautiful spot, waking up in paradise!
Stayed 1 night in Nov 2021

2/10 Terrible

mario

Stayed 1 night in Sep 2021

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Clean and tidy, easy parking, on highway but set back, so was quiet
Stayed 1 night in May 2021

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place , defintly worth a night there
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was the highlight of our stay in Airlie Beach. Spa under the stars! Great panoramic water views and rain forest right on opposite side. Perfect balance. Peter we really appreciated your help with our luggage, bringing it down to the street for us. You have planted a seed in my mind and I will be back. Your are right, we could have check-out any time we liked, but we can never leave :-)! Maybe see you soon!
Stayed 1 night in May 2021

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Friendly and helpful staff. Good location.
Stayed 1 night in Apr 2021

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice views but rooms small and uncomfortable
The accommodation was a share house on the hill with 4 bedrooms - 2 which we had and 2 were other guests. Hence kitchen / lounge / balcony was shared. The house was spacious but the bedrooms were small. Nice views and friendly host. But the bedrooms were very small and not well laid out, with cheap and unconformable bedding and furniture. The property is probably best suited to those looking for a 4 bedroom house to share - it was hard to tell on the listing the details of the property when booking.
Stayed 4 nights in Jan 2021

4/10 Poor

Mike

Disliked: Property conditions & facilities, room comfort
Beware of this place
The view was great. What was not shared is that the unit is in a shared house, four units with a shared lounge, kitchen, and outdoor area. Plus the mattress in the original unit was broken on one side. Would not stay here again
Stayed 1 night in Apr 2021

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon suite excellent value
We stayed in the honeymoon suite, it was 3 times as big as any room you'd want. Large bath and shower, plus a spa bath outside on the deck, to enjoy sunset spa and wine. Our host Peter was fantastic, super helpful and couldn't have done more for us. Great views and close to a shopping centre, including the suggested locals pub Banjo's, with great food and cocktails. Close to coral sea resort and marina for sailing trips and jetski tours, less than 5 mins from town. Ask Peter to tell you the backstory of the main house 😉 it contains love, lust, betrayal and great wealth, or make up your own story of how this house kickstarted Frank Walker with National Tiles, as it has floor to ceiling tiles. Superior value.
Stayed 3 nights in Mar 2021

4/10 Poor

Ayesha, Cairns

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We booked a hotel through last minute.com and when we arrived it was shared accommodation. Last.minute refused to give us a refund and unless the owner agreed. He naturally disagreed. There was no wifi, daily cleaning, no lock on the front door, the house & furniture needed maintenance. The owner did reach a compromise and did not place more people within the house after the first night. The accommodation has wonderful views but is not a hotel.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome, absolutely spectacular view and facilities. Pete was a great host, highly recommended.
Stayed 1 night in Jan 2021

10/10 Excellent

DAPHNE KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Awesome view, bed was uncomfortable though and hot water only trickled out of shower which was a pain, but the views were stunning.
Stayed 1 night in Oct 2020

8/10 Good

Jocene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Horacio

Liked: Property conditions & facilities, room comfort
pectacular views
Good location, comfortable and easy place to stay.
Stayed 2 nights in Sep 2020

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great service, great property and magnificent view. Will come back
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020