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Ramada by Wyndham Ajmer

3.5 star property
Family-friendly hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada by Wyndham Ajmer

Exterior
Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property entrance
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Sushant City By Ansal API NH 8, Kishangarh Road, Ajmer, Rajasthan, 305001
  • Khoda Ganesh Ji Temple
    17 min drive
  • Mayo College
    25 min drive
  • Dargah
    27 min drive
  • Kishangarh (KQH-Ajmer)
    13 min drive

Room options

Club Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Fitness facility

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Rollaway/extra beds
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

King Suite-Smoking

  • Sleeps 2
  • 1 King Bed

Presidential King Suite-Non-Smoking

  • Sleeps 3
  • 1 King Bed

King Suite-Non-Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room -Smoking

  • Sleeps 2
  • 2 Single Beds

Club King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room -Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed

Twin Room Mobility Access

  • Sleeps 3
  • 2 Single Beds

Club King Suite-Non-Smoking

  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Business Twin Room

  • Sleeps 3
  • 2 Single Beds

Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Mansingh Palace Ajmer
Parking included
Restaurant
Air conditioning
Breakfast available
3.5 out of 5, Good, (27)
The price is AU$148
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mansingh Palace Ajmer

About the area

Ajmer

A family-friendly stay in Ajmer awaits you at Ramada by Wyndham Ajmer. You'll be 12.7 km (7.9 mi) from Brahmani Mata Temple and 12.7 km (7.9 mi) from Kalloor Fort. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing day at Samskara Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Mosaic, serves vegetarian cuisine and is open for breakfast, lunch and dinner. The Big Shot is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the nightclub, gym, steam room and kids' swimming pool. 2 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3.5-property class Ajmer hotel include Kishangarh Fort and Pabuji Temple.

What's nearby

  • Khoda Ganesh Ji Temple - 17 min drive - 15.3 km
  • Mayo College - 25 min drive - 29.2 km
  • Ana Sagar Lake - 26 min drive - 26.5 km
  • Buland Darwaza - 27 min drive - 26.9 km
  • Dargah - 27 min drive - 27.0 km

Getting around

  • Gegal Akhri Station - 12 min drive
  • Kishangarh (KQH-Ajmer) - 13 min drive

Restaurants

  • ‪McDonald's - ‬17 min drive
  • ‪Makrana Raaj Dhaba - ‬12 min drive
  • ‪Rawat Complex - ‬16 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Bhandari - ‬7 min drive

About this property

Ramada by Wyndham Ajmer

Family-friendly hotel with full-service spa and free breakfast
Ramada by Wyndham Ajmer offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. A children's pool, a nightclub, and a steam room are also featured at the family-friendly Ramada by Wyndham Ajmer. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Ajmer hotel.

  • 1 building
  • 87 guestrooms or units
  • 2 levels
  • Built in 2011
  • Buffet breakfast (free)
  • Nightclub
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ramada by Wyndham Ajmer offers 87 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Ajmer hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Samskara Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to noon on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mosaic
  • The Big Shot

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ramada by Wyndham Ajmer

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Country Carlson Ajmer
Country Inn Carlson Ajmer
Ramada Ajmer Hotel Nasirabad
Ramada Ajmer Nasirabad
Ramada by Wyndham Ajmer Hotel
Ramada by Wyndham Ajmer Ajmer
Ramada by Wyndham Ajmer Hotel Ajmer

Frequently asked questions

What is the cancellation policy at Ramada by Wyndham Ajmer?

Ramada by Wyndham Ajmer offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada by Wyndham Ajmer?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Ajmer on 24 Nov 2024 start from AU$105.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada by Wyndham Ajmer?

Yep, Ramada by Wyndham Ajmer has a free self car park.

Is there a spa on site at Ramada by Wyndham Ajmer?

Yep, Samskara Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Ramada by Wyndham Ajmer have a pool?

Ramada by Wyndham Ajmer has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Ramada by Wyndham Ajmer?

Ramada by Wyndham Ajmer features a full-service spa, a nightclub and a health club.

What makes Ramada by Wyndham Ajmer a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Ramada by Wyndham Ajmer.

Is Ramada by Wyndham Ajmer family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Ramada by Wyndham Ajmer is a hit with families.

Does Ramada by Wyndham Ajmer serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ramada by Wyndham Ajmer?

Yep, there's a free airport shuttle that runs from 7:00 AM - noon on request.

Is there a bar or restaurant at Ramada by Wyndham Ajmer?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ramada by Wyndham Ajmer?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Ramada by Wyndham Ajmer?

No, pets and service animals are not allowed.

Ramada by Wyndham Ajmer Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 14 out of 52 reviews" "
Rating 6 - Okay. 13 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

2/10 Terrible

Gautam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Waste of money
Stayed 1 night in Nov 2021

8/10 Good

Sourav

Travelled with family
Liked: Staff & service, room comfort
Comfortable stay
Comfortable stay but cleanliness is not good. Staff were friendliness. Food is awesome.
Stayed 1 night in Mar 2021

10/10 Excellent

alok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Good
location is Very Good
Stayed 1 night in Mar 2021

10/10 Excellent

Pallavi Vimal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Arshaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Neat and clean hotel with a decent restaurant on the highway
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Average Business Travellers property. nothing new simple rooms
Stayed 1 night in Mar 2019

8/10 Good

MANMOHAN

Good
Good but not so like other Ramada
Stayed 1 night in Aug 2018

8/10 Good

VIKAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good
Stayed 1 night in May 2018

8/10 Good

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stopover/Close Proximity to Ajmer Temple
Great drinks at the bar on a short stopover while on a road trip, and was able to check out Ajmer Temple close by the next morning.

6/10 Okay

Arvind, Ghaziabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country inn not upto the standard
Hotel is poorly maintained and has no ambience. Not worth the money spent. Staff was unprofessional, specially the reception staff. I was surprised to know that there was no place for my driver to sleep or take bath, I had to spend extra money for that.

10/10 Excellent

Buddhindra, Noida, UP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Religious tour
comfortable but away from the city.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed at this place during December. The property has a run down look. The room was spacious, but it was very cold throughout the night. Though we had a room heater, the room was poorly protected against the cold seeping in from the windows. Food was average. In the night, there was loud music at the discotheque in the ground floor. Though we were in the third floor, we could hear the music reverberating through most of the night.

8/10 Good

Abhinit, Gurgaon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Pleasant stay.
Its a decent hotel. It lives up to the name of Country Inn and overall it was a pleasant stay.

10/10 Excellent

Navin, Vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great, but their restaurant is a joke. 50% of the menu wasn't available. Would recommend for a stay, not for an eat.

4/10 Poor

sandeep, Agarwal

Disliked: Property conditions & facilities, room comfort
They have to be more conscious about rooms, because there were lot of mosquitoes in room.

2/10 Terrible

Praneetha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SANDEEP

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Deb, Dallas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room carpets were a little dirty, the furnitures looked a bit over used. Restaurant was good and the service was good

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

vrajesh, jamnagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Excellent hotel. Hotel staff decent and helpful. Mac Donalds below hotel.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Good Hotel, but could be better
Overall nice hotel with wonderful set rooms and ambiance. Some improvements suggested 1)Need to improve on hotel maintenance. Every time i used to enter and exit of my rooms, i could find used plates lying outside other rooms. 2) Food, they need to improve on quality instead of quantity(lot of options offered) 3) No coordinator at the gym or swimming pool to guide or assist, even the game zone was shut for maintenance.

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

k, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in the middle of nowhere.
The water needs to be treated and improved. V poor quality of water

4/10 Poor

meenal

Disliked: Staff & service, property conditions & facilities, room comfort