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Hilton At Resorts World Bimini

4.5 star property
Elegant beach resort and 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton At Resorts World Bimini

Exterior
2 outdoor pools, pool umbrellas, pool loungers
Water view
Exterior
Couples treatment room(s), body treatments, facials

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • Spa
The price is AU$609
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
50 nautical mi. off the coast of S. FL, Alice Town
  • Bimini Bay Marina
    7 min walk
  • Rainbow Reef
    18 min walk
  • The Sushi Bar
    1 min walk
  • North Bimini Island (NSB-North Seaplane Base)
    63 min walk

Room options

View all photos for King Room, Balcony

Hypo-allergenic bedding, in-room safe, iron/ironing board

King Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Lagoon View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Lagoon View

Room, 2 Queen Beds, Balcony, Lagoon View

Room, 2 Queen Beds, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Room, 2 Queen Beds, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lagoon View (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Lagoon View (Mobility & Hearing, Roll-in Shower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

TV

Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Balcony, Lagoon View

TV

King Suite, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 112 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Pool
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Air conditioning
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3.6 out of 5, Good, (193)
The price is AU$666
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Bimini Big Game Club Resort & Marina

About the area

Alice Town

A luxury stay in Alice Town awaits you at Hilton At Resorts World Bimini. Within steps you'll find Lucayan Archipelago and Bimini Bay Marina within a 10-minute stroll. Highlights at this beach resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Serenity Spa can include massages, facials and mani/pedis. The restaurant, The TIdes, is open for breakfast and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the nearby private beach where you'll find cabanas, and enjoy the on-site marina and pool loungers. Other amenities include a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 8 AM and 11:00 AM. There's also the convenience of a free area shuttle. .Sights within a 20-minute walk of this 4.5-property class Alice Town resort include Stones of Atlantis Dive Site and Rainbow Reef.
View more Resorts in Alice TownOpens in a new window

What's nearby

  • Bimini Bay Marina - 7 min walk
  • Rainbow Reef - 18 min walk
  • Stones of Atlantis Dive Site - 19 min walk

Restaurants

  • ‪Virgin Voyages’ The Beach Club At Bimini - ‬13 min walk
  • ‪Healing Hole Bar - ‬7 min walk
  • Joe's Conch Shack
  • ‪Beach Club 360 - ‬10 min walk
  • Stuart's Conch Stand

About this property

Hilton At Resorts World Bimini

Elegant beach resort and 2 outdoor pools
Smell the salty air and watch the ocean waves from the private white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hilton At Resorts World Bimini, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

  • 305 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 2014
  • Casino
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Coffee shop
  • Swim-up bar
Hilton At Resorts World Bimini offers 305 air-conditioned accommodations with laptop-compatible safes and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Serenity Spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 11:00 AM for a fee: USD 36 to 50 for adults and USD 20 to 30 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Club 360
  • Hemingway's
  • The Healing Hole
  • The Sushi Bar
  • The TIdes

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Boat tours
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Full-service spa
  • Personal motorised watercraft
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Marina
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 20 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.47 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 to 50 for adults and USD 20 to 30 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Resorts World Bimini Hotel Alice Town
Hilton Resorts World Bimini Hotel
Hilton Resorts World Bimini Alice Town
Hilton Resorts World Bimini Resort Alice Town
Hilton s World Bimini Alice T
Hilton At Resorts World Bimini Resort
Hilton At Resorts World Bimini Alice Town
Hilton At Resorts World Bimini Resort Alice Town

Frequently asked questions

What is the cancellation policy at Hilton At Resorts World Bimini?

Hilton At Resorts World Bimini offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton At Resorts World Bimini?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton At Resorts World Bimini on 6 Jan 2025 start from AU$524.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton At Resorts World Bimini?

The closest beach to Hilton At Resorts World Bimini is Alice Town Beach (3.5 km).

Is there a spa on site at Hilton At Resorts World Bimini?

Yep, Serenity Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hilton At Resorts World Bimini have a pool?

Hilton At Resorts World Bimini has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hilton At Resorts World Bimini?

Hilton At Resorts World Bimini features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Hilton At Resorts World Bimini a romantic place to stay?

Couples spa treatments and beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hilton At Resorts World Bimini.

Is Hilton At Resorts World Bimini family-friendly?

You bet! With amenities such as an arcade and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Hilton At Resorts World Bimini is a hit with families.

Does Hilton At Resorts World Bimini serve breakfast?

You bet, buffet breakfast is served daily between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton At Resorts World Bimini?

No, Hilton At Resorts World Bimini does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton At Resorts World Bimini?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton At Resorts World Bimini?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hilton At Resorts World Bimini Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 519 reviews" "
Rating 8 - Good. 120 out of 519 reviews" "
Rating 6 - Okay. 87 out of 519 reviews" "
Rating 4 - Poor. 59 out of 519 reviews" "
Rating 2 - Terrible. 49 out of 519 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Mayelin

Travelled with family
Disliked: Cleanliness, amenities
Where to start: a great hotel in decline, gradually and slowly falling apart. The hygiene at this hotel is shameful—dirty dishes, dirty glasses, hallway carpets smell of dampness, and the grime is evident. It's disappointing considering the price charged per night. You arrive at the beach club and they don’t provide towels; you have to go back to the hotel, and they still don’t give you towels—you have to go all the way up to your room to get them because they’re limited. It’s embarrassing how poor the customer service is, not to mention the rude behavior and apathy of the staff. We went to eat at the restaurant, and my chicken was undercooked. Despite the high food prices, the lack of quality is terrible. At breakfast, by 8 a.m., there were no bagels left, even though it’s a $30 breakfast per person. The beach is a paradise, but this is one of the worst Hiltons I’ve been to.
Stayed 2 nights in Aug 2024

10/10 Excellent

LISBELIN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel highly recommended
Stayed 2 nights in Aug 2024

4/10 Poor

Manuel

Travelled with group
Liked: Property conditions & facilities
Food bad and expensive. Shower was broken. Its the best hotel you can find in Bimini. Hotel room ls and parking are expensive as well.
Stayed 2 nights in Sep 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC in our room wasn’t working properly. The hotel lacks attention.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mital

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely, the views are splendid. You must know what’s included in your stay. Don’t look at videos on insta and plan, that’s what I did, and then found out the hotel which is bimini world, has the most beautiful beach (beach 360) a must visit, then the infinity pool (written in very small letters) but find it and go for the sunset. The food around the town is good but even Hemingway at the Hilton wasn’t bad. The lobby bar had good pizza and the fries were fresh. The pool bar was nice too.. watch out for the happy hour. It will certainly make a difference. If you would like to tip, don’t include it on the bill, just carry some cash and tip. The staff can be rude but guess that’s in the air here, don’t accept happy smiley faces just enjoy your views.
Stayed 2 nights in Aug 2024

6/10 Okay

Inna

Stayed 2 nights in Aug 2024

10/10 Excellent

Aksentije

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

cathy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lagoon view, great restaurants nice room, friendly staff.
Stayed 3 nights in Jun 2024

6/10 Okay

Waldemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive
Stayed 2 nights in Aug 2024

4/10 Poor

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Marisol, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Richard S., Zephyrhills

Travelled with partner
Disliked: Amenities
The beaches were pretty but everything else was a let down. The food is very expensive for what they are charging for. We absolutely do not mind paying resort prices for food and drink as long as it does not taste or look like something they just heated up and served. The adult beverages were terrible even their signature drinks on their menu, they had no real bar tenders on staff, they only knew how to make their menu drinks which had no taste. If you asked for a drink not on their menu they would advise they don't know how to mix it or ingredients are not available. The shower head in the bathroom allowed no water threw it, we had to use the attached wand. The only way I would go back is by boat and not stay at the resort. As for shopping they refer you to Fisherman's Village, why? There is only a few shops one very dirty looking restaurant and you will get asked over and over if you need a golf cart to rent. I feel bad for the cruise ships that unload there it has to be a let down.
Stayed 5 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

2/10 Terrible

Glenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Daryl, Delray Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zeina, Coral gables

Stayed 2 nights in Jun 2024

2/10 Terrible

Arian

Stayed 1 night in Jun 2024

6/10 Okay

Eduardo, Davie

Disliked: Cleanliness, property conditions & facilities
The rooms need maintenance
Stayed 2 nights in Jul 2024

6/10 Okay

Claudia

Travelled with group
Not the service I have expected
Only good service was from bar tender at Monkey Business pool. Servers were not very pleasant and we had a party of 7 dinner at Tides restaurant and 9 at sushi restaurant. I was told on the phone before I went that we wouldn’t have access to the Beach Club only 1 day of 3 due to Virgin Cruise at port, however we were not allowed access in any of the 3 days we were there due to private events. Very disappointing. We also lost water pressure one morning due to a leak and one of our bedrooms smelled like mold. We all had to use water bottles to shower. If it weren’t for the amazing time I had with friends, it would have been a terrible experience.
Stayed 2 nights in Jun 2024