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Conservatorium Hotel

5.0 star property
Luxury Amsterdam hotel connected to a shopping centre, steps from Van Gogh Museum
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Conservatorium Hotel

Lobby
Garden Two Bedroom Suite | Garden view
Point of interest
Frette Italian sheets, premium bedding, down duvets, minibar
Penthouse (Suite) | Bathroom

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Paulus Potterstraat 50, Amsterdam, 1071 DB
  • Museum Square
    2 min walk
  • Van Gogh Museum
    2 min walk
  • Vondelpark
    3 min walk
  • Amsterdam (AMS-Schiphol)
    20 min drive

Room options

View all photos for Residence Two Bedroom Suite

LCD TV, DVD player, pay films, heated floors

Residence Two Bedroom Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
  • 125 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (Van Baerle)

Frette Italian sheets, premium bedding, down duvets, minibar

Suite (Van Baerle)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
Day bed
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
LCD TV
Day bed
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Duplex

Duplex

Duplex

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rooftop Suite

Rooftop Suite

Rooftop Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
  • 170 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (I Love Amsterdam)

Suite (I Love Amsterdam)

Suite (I Love Amsterdam)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
LCD TV
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Grand)

Junior Suite (Grand)

Junior Suite (Grand)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom (Garden)

Suite, 1 Bedroom (Garden) | Garden

Suite, 1 Bedroom (Garden)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Separate bedroom
Frette Italian bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
Day bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Concerto)

LCD TV, DVD player, pay films, heated floors

Suite, 2 Bedrooms (Concerto)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Suite (Conservatorium)

Frette Italian sheets, premium bedding, down duvets, minibar

Suite (Conservatorium)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Rollaway/extra beds
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom (Concerto)

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom (Concerto)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Down duvet
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Garden Two Bedroom Suite

Garden Two Bedroom Suite | Garden

Garden Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
  • 110 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

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The price is AU$790
for 1 night
includes taxes & fees
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About the area

Amsterdam

You'll be connected to a shopping centre at Conservatorium Hotel, and within just a 10-minute stroll of Van Gogh Museum and Rijksmuseum. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The brasserie, Conservatorium Brasserie, is open for breakfast, lunch and dinner. Taiko Bar is the hotel's own bar, serving drinks along with lunch. Enjoy the gym, Hot tub and sauna as well as access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Amsterdam South hotel include Heineken Experience and Nes.

What's nearby

  • Van Gogh Museum - 2 min walk
  • Rijksmuseum - 7 min walk
  • Heineken Experience - 13 min walk
  • Anne Frank House - 4 min drive
  • Amsterdam Museum - 5 min drive

Getting around

  • Van Baerlestraat Stop - 1 min walk
  • Amsterdam RAI Station - 4 min drive
  • Schiphol Airport (AMS) - 20 min drive

Restaurants

  • ‪Food Crib - ‬6 min walk
  • ‪Small Talk - ‬1 min walk
  • ‪The Coffee District - ‬2 min walk
  • ‪Conservatorium Brasserie & Lounge - ‬1 min walk
  • ‪Museumcafé Le Tambourin - ‬3 min walk

About this property

Conservatorium Hotel

Luxury Amsterdam hotel connected to a shopping centre, steps from Van Gogh Museum
Conservatorium Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A hot tub, a sauna, and a library are also featured at the luxury Conservatorium Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Amsterdam hotel is smoke free.

  • 129 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1901
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Conservatorium Hotel offers 129 air-conditioned accommodations with DVD players and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchenettes with fridges and espresso makers. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Conservatorium Hotel is listed in the 2021 Travel + Leisure 500.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured valet parking on site (EUR 95 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: EUR 52 to 52 for adults and EUR 16 to 22.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatorium Brasserie
  • Conservatorium Lounge
  • Taiko Bar
  • Taiko Restaurant

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Built in 1901
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 24 September 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per day
  • Weight limit: 75 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 52 to 52 for adults and EUR 16 to 22.50 for children
  • Valet parking fee: EUR 95 per day (in/out privileges)
  • Pet fee: EUR 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 10 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This hotel is rated 5 stars.

Property is also known as

Conservatorium
Conservatorium Amsterdam
Conservatorium Hotel
Conservatorium Hotel Amsterdam
Hotel Conservatorium
Conservatorium Hotel Leading Hotels World Amsterdam
Conservatorium Hotel Leading Hotels World
Conservatorium Leading Hotels World Amsterdam
Conservatorium Leading Hotels World
Hotel Conservatorium Hotel - The Leading Hotels of the World
Conservatorium Hotel - The Leading Hotels of the World Amsterdam
Conservatorium Hotel
Conservatorium Hotel Hotel
Conservatorium Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Conservatorium Hotel?

Conservatorium Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conservatorium Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Conservatorium Hotel on 22 Nov 2024 start from AU$891.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conservatorium Hotel?

Yep, Conservatorium Hotel has secured valet parking with in/out privileges for EUR 95 per day. Onsite parking is limited.

Are there any beaches close to Conservatorium Hotel?

The closest beach to Conservatorium Hotel is Blijburg Beach (9.6 km).

Is there a spa on site at Conservatorium Hotel?

Yep, there is an onsite spa at Conservatorium Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Conservatorium Hotel have a pool?

Conservatorium Hotel has an indoor pool. The pool is open 6:30 AM to 10 PM. The property will be renovating the swimming pool from September 24 2024 until November 11 2024 (completion date subject to change).

What luxury perks are available at Conservatorium Hotel?

Conservatorium Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with Frette Italian sheets, 24-hour room service and espresso makers.

What makes Conservatorium Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Conservatorium Hotel.

Is Conservatorium Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Conservatorium Hotel is a hit with families.

Does Conservatorium Hotel serve breakfast?

Sure does, full breakfast is on offer daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Conservatorium Hotel?

No, Conservatorium Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Conservatorium Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conservatorium Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Conservatorium Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 400 out of 487 reviews" "
Rating 8 - Good. 59 out of 487 reviews" "
Rating 6 - Okay. 15 out of 487 reviews" "
Rating 4 - Poor. 9 out of 487 reviews" "
Rating 2 - Terrible. 4 out of 487 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew, Los Altos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Fabulous !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mikhail, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here many times, but not in the last few years: surprisingly, the hotel has actually improved! The gym and the rooms are still the best, the service quality is even higher. Definitely the best hotel in Amsterdam.
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design and architecture. Rooms were lovely and comfortable. Concierge Etan was outstanding. Very helpful and knowledgeable. Truly a great experience - memorable even for someone who has stayed at many excellent luxury hotels around the world.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is elegant and indulgent with top-tier service. Look no further.
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Stayed 5 nights in Jul 2024

6/10 Okay

COLLEEN, LETHBRIDGE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Design was beautiful but not necessarily functional.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
One of the best 5-star hotels that I have stayed at in Europe - just loved it!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a 5 star property in the perfect part of town. It felt very upscale with a lot of privacy and interesting artistic spaces. The staff was ready to assist with anything.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough nice things about this hotel. We arrived 2 days late due after a horrible experience with American Airlines, including lost luggage. The Conservatorium gave us some clothes and toiletries. We liked it so much, we decided to stay there a couple days after the cruise to explore Amsterdam. The room they gave us was too hot and the moved us to a cooler room. Also, I hurt my ankle and they provided a walking cane for the day. I would definitely stay here when visiting Amsterdam.
Stayed 3 nights in May 2024

10/10 Excellent

Vivian, Miami

Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with large rooms close to several major museums adjacent to a quiet residential neighborhood and a busy shopping/dining area.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay / Perfect
This stay was amazing. I highly recommend. We travel a lot and this may be one of our favorite hotels. The staff was amazing, food outstanding. I can't wait to go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture/ design forward hotel Staff are very nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and nice bar. The front desk staff were particularly helpful when I fell over in the town and needed some first-aid. Very kind and this was much appreciated. I look forward to my next stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicholas, Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and good to have a hotel with an excellent restaurant of Taiko's calibre
Stayed 1 night in Oct 2023

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at the Conservatorium on September 23-26. The neighborhood around the hotel is very nice, and the hotel is close to museums. We arrived at 9:30 am and the room was ready! great! Our deluxe room was very spacious, clean, sleek and the bathroom as well. Surprisingly there were not many outlets for our phones, and computers. Due to the lack of outlets, we needed converters. We asked to the front desks and they have them but for a price! We tried to watch english speaking channels (CNN, BBC) but could'nt figure out. Asked front desk, they said we'll send someone. They never did.. After 3 days the TV was inoperable. We asked the concierge if he could print train tickets, he said yes, we went out, when we came out we requested the copies nobody knew about it. The concierge had left for the day. Expedia gave us a VIP access perks, we never received those. The service was poor, all front desk employees too young or untrained to know what a 5 star hotel outstanding service is like. Very disappointing experience ! I wouldn't recommend this hotel at all. Overpriced with poor customer service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Atheetha

Stayed 3 nights in Aug 2023

10/10 Excellent

NORE ALDEIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Stayed 2 nights in Jun 2023