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Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

3.0 star property
Eco-certified hotel connected to the convention centre in Zuidoost with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

Lobby sitting area
Exterior
2 bars/lounges
Restaurant
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
The price is AU$124
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Hoogoorddreef 66b, Amsterdam, 1101 BE
  • AFAS Live
    7 min walk
  • Johan Cruyff Arena
    9 min walk
  • Ziggo Dome
    10 min walk
  • Amsterdam (AMS-Schiphol)
    16 min drive

Room options

View all photos for Standard Room, 1 Double Bed (High Floor)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Arena Stadium View)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed (Arena Stadium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 Queen Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
Pillow menu
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (Arena Stadium View)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Single Beds (Arena Stadium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (1BD Mobility Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed (1BD Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 Queen Bed, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton by Hilton Amsterdam / Arena Boulevard

Breakfast included
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (1056)
The price is AU$131
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton by Hilton Amsterdam / Arena Boulevard

About the area

Amsterdam

You'll be connected to the convention centre at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel, and within just a 15-minute stroll of popular places like Johan Cruyff Arena and Ziggo Dome. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a conference centre and a 24-hour business centre. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Zuidoost hotel include Van Gogh Museum and RAI Exhibition and Congress Centre.

What's nearby

  • AFAS Live - 7 min walk
  • Johan Cruyff Arena - 9 min walk
  • Ziggo Dome - 10 min walk
  • RAI Exhibition and Congress Centre - 8 min drive
  • Van Gogh Museum - 10 min drive

Getting around

  • Amsterdam Bijlmer ArenA Station - 8 min walk
  • Bullewijk Station - 12 min walk
  • Schiphol Airport (AMS) - 16 min drive

Restaurants

  • ‪Ichi-e - ‬7 min walk
  • ‪Grolsch Guinness Pub, aka Amstel Corner - ‬6 min walk
  • ‪Restaurant First - AFAS Live - ‬7 min walk
  • ‪JinSo Loungebar & Restaurant - ‬8 min walk
  • ‪Burger Bitch - ‬9 min walk

About this property

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

Eco-certified hotel connected to the convention centre in Zuidoost with free breakfast
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel. Parking is available for a fee.

This 3-star Amsterdam hotel is smoke free.

  • 323 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel offers 323 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 33 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,764 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (82 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Express Amsterdam Arena Towers
Holiday Inn Express Arena Towers
Holiday Inn Express Arena Towers Hotel
Holiday Inn Express Arena Towers Hotel Amsterdam
Holiday Inn Express Amsterdam Arena Towers Hotel
Express Amsterdam Arena Tower
Holiday Inn Express Amsterdam Arena Towers
Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel on 5 Jan 2025 start from AU$111.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

Yep, Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel has a self car park for EUR 33 per night.

Are there any beaches close to Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

The closest beach to Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel is Blijburg Beach (7.3 km).

Does Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel serve breakfast?

You bet, visitors adore the free buffet breakfast here! Offered on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

No, Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

Yep, you can grab a meal at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1298 reviews" "
Rating 8 - Good. 509 out of 1298 reviews" "
Rating 6 - Okay. 204 out of 1298 reviews" "
Rating 4 - Poor. 65 out of 1298 reviews" "
Rating 2 - Terrible. 47 out of 1298 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with really helpful staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jack

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice comfortable quiet safe hotel on excellent transportation line at reasonable rate with good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and there are many interesting stores/restaurants nearby, and a very convenient hotel for going to concerts!
Stayed 3 nights in Sep 2024

8/10 Good

Petronella

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Everything was as expected which is great - the service and people were very kind and helpful. In general, we loved our stay. The big issue is that we found a tiny bug on my pillow two mornings in a row in the middle of our stay - we've now deducted that these were BED BUGS as I have come home with multiple bites on my arms and legs that resemble this. It couldn't have been insect bites from being outside because of the timing that the bites flared up. I will now have to sanitise everything. Please check your beds! We were room 1330. Not a big issue but we opted for a 'greener stay' which meant housekeeping every 3rd night (this 3rd night is mandatory) but this did not happen - we had to request house keeping after the 4th night. The only thing we saw that changed was new towels, sheets were made (not sure if changed), bathroom bin emptied and the shower door was cleaned which was lovely. Tea/coffee station was not replenished or cleaned and main bin was not changed. Not sure if that's because of the system or a confusion with the door hanger. I'm sure if we deducted the bed bug issue before we left and mentioned the concern to the staff, they would have been very helpful as they were great with everything. Overall a great stay apart from this one serious issue.
Stayed 7 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport and we had very little noise. Staff were friendly and always very helpful. The continental breakfast was very good and had plenty of choices. We certainly will stay hear again when travelling to Amsterdam.
Stayed 7 nights in Sep 2024

10/10 Excellent

Mike

Stayed 2 nights in Sep 2024

8/10 Good

Sean

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel!
Good hotel. Affordable. Minutes from stadium and train station. Shops all around the station.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
The transport links were excellent and the staff were very helpful and friendly.
Stayed 4 nights in Aug 2024

6/10 Okay

Varun

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel checked us in before check-in time, which was impressive. The staff were all very pleasant and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

GABRIEL ERNESTO, Bowen Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel around the Amsterdam Biljmer Arena
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Ziggo Dome
Hotel was lovely and clean. Well located for Ziggo Dome which is where we we're going
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

2/10 Terrible

Vesla

Travelled with family
Disliked: Cleanliness
Horrible filthy hotel
I have pictures of the bathroom in the shower how filthy is was, even after I complained. A piece of bar soap had fallen on the floor in the shower and was still there after 4 days. The linen was stained upon arrival and still there on day 4, which means that they never changed the linen. I was informed that linen was changed every 3 days. One day, the garbage was not cleaned up and towels were missing. Upon arrival there was a long line across the bathroom mirror that looked like toothpaste drips. It was there still on day 3, eventhough I had brought it to the attention of a manager. After I told them that if I was not going to be compensated for all this disgust, and that once I was back in New York, I would put in a formal complaint, I was offered a free drink drink at the bar, Starbucks coffee, another room for the night. I am not pleased at all and will continue my complaint as soon as I can. By the way, the carpets all over, looked terrible, filthy. There was no toilet paper one day. My dishes were still there the next night from the night before and that’s when I had enough of it and spoke to a female manager. I have names. I like to be compensated.
Stayed 13 nights in Jul 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect. But check-in took some time. It could be due to high season, but this needs some attention.
Stayed 3 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to concert venue
Stayed 2 nights in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Chloe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My party of three was denied a cot after being told there would be one in our room at check in. The staff was unwilling to help us, claiming there was nothing that could be done, leaving my friends and I to share one bed amongst the three of us for two nights. We also requested clean towels that never came, and housekeeping did not make a stop at our room throughout the duration of our stay.
Stayed 2 nights in Jul 2024