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Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
Hotel with free breakfast, a short walk to Hot Springs National Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Hot Springs Hotel & Spa

Lobby
Breakfast served
Indoor pool
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Room service
The price is AU$201
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    1 min walk
  • Bistro 400
    3 min walk
  • Malvern Station
    30 min drive
  • Hot Springs, AR (HOT-Memorial Field)
    12 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

Presidential Suite, 1 King Bed, Accessible | Living area

Presidential Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

37-inch flat-screen TV with cable channels, TV, pay films

Suite, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Living area

The Hotel Hot Springs

Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1625)
The price is AU$218
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Hotel Hot Springs

About the area

Hot Springs

Embassy Suites by Hilton Hot Springs Hotel & Spa places you in the centre of Hot Springs, within just a 15-minute stroll of popular places like Hot Springs National Park and Bathhouse Row. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Bistro 400, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Near this 3.5-property class Downtown hotel, you'll find Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk
  • Bank of the Ozarks Arena - 1 min walk
  • Quapaw Baths - 10 min walk
  • Bathhouse Row - 10 min walk
  • Oaklawn Racing Casino Resort - 4 min drive

Getting around

  • Malvern Station - 30 min drive
  • Little Rock, AR (LIT-Clinton National Airport) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

Hotel with free breakfast, a short walk to Hot Springs National Park
Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Embassy Suites by Hilton Hot Springs Hotel & Spa. Parking is available for a fee.

This 3.5-star Hot Springs hotel is smoke free.

  • 246 guestrooms or units
  • 9 levels
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro 400

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Embassy Suites by Hilton Hot Springs Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Hot Springs Hotel & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Hot Springs Hotel & Spa on 5 Jan 2025 start from AU$200.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Yep, Embassy Suites by Hilton Hot Springs Hotel & Spa has an uncovered self car park with in/out privileges for USD 10.00 per day.

Are there any beaches close to Embassy Suites by Hilton Hot Springs Hotel & Spa?

The closest beach to Embassy Suites by Hilton Hot Springs Hotel & Spa is De Soto Beach (19 km).

Is there a spa on site at Embassy Suites by Hilton Hot Springs Hotel & Spa?

No, there is no spa at this property. Buckstaff Bathhouse is a short 9-minute walk away.

Does Embassy Suites by Hilton Hot Springs Hotel & Spa have a pool?

Embassy Suites by Hilton Hot Springs Hotel & Spa has a pool and an indoor pool. The pool is open 6 AM to midnight.

Is Embassy Suites by Hilton Hot Springs Hotel & Spa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Hot Springs Hotel & Spa is a hit with families.

Does Embassy Suites by Hilton Hot Springs Hotel & Spa serve breakfast?

You bet, guests can't get enough of the free full breakfast here! Offered weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Hot Springs Hotel & Spa?

No, Embassy Suites by Hilton Hot Springs Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Hot Springs Hotel & Spa?

Cats and dogs are welcome at Embassy Suites by Hilton Hot Springs Hotel & Spa, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Embassy Suites by Hilton Hot Springs Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 651 out of 1187 reviews" "
Rating 8 - Good. 254 out of 1187 reviews" "
Rating 6 - Okay. 138 out of 1187 reviews" "
Rating 4 - Poor. 71 out of 1187 reviews" "
Rating 2 - Terrible. 73 out of 1187 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, hotel could use some updates to their rooms, but overall great experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Zachary

Travelled with partner
Breakfast was borderline not edible. It was freezing cold and the lady serving omelets was just yelling at everyone.
Stayed 2 nights in Sep 2024

8/10 Good

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable. Evening snacks and breakfast were wonderful. Quiet. Shower water pressure was great. Rug and shower were older but clean.
Stayed 1 night in Sep 2024

10/10 Excellent

darlene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and room service was great
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 2 nights in Sep 2024

8/10 Good

Rodrick

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
The first room smelt of cigarette smoke
Stayed 2 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was convenient for our 10 day visit with our daughter’s family. The first night our room was right above 2 huge rooftop fans loud enough we had difficulty sleeping. Changed rooms the next day with some difficulty. The rooms are very dark and the lighting is only lamps that don’t completely brighten the living room area. The bedroom has enough sunlight to brighten the room. The furnishings are clean but outdated. The bathroom has a tub/shower that is small and somewhat slippery. The breakfast was satisfactory, omelettes, cereal, limited pastries. Overall the facility needs updating.
Stayed 10 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel the downtown area is a 15 minute walk but not bad. The social runs from 5-6:30. Parking was included in my expedia bill so it was not extra like i was thinking. Pool area was so slick. Will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Twyla, Greenbrier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Daidrion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and welcoming people!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

CARLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the rooms and the facility itself, perfect location!
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged for parking and wasn't notified beforehand
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabel

Stayed 1 night in Aug 2024

10/10 Excellent

Twyla, Greenbrier

Stayed 2 nights in Aug 2024

8/10 Good

Barry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Our stay was wonderful we had an amazing time
Stayed 1 night in Jun 2024

6/10 Okay

Steven T.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms need to be updated,down stairs areas look good. but the rooms are not what i would call embassy suites rooms.
Stayed 3 nights in Aug 2024

6/10 Okay

Justin

Travelled with family
Liked: Staff & service, property conditions & facilities
For the price... I was not impressed. The room had a weird smell. The beds were comfortable but had the smallest pillows on them. The shower had large shampoo, conditioner and body wash built in but the conditioner and body wash were both empty. There was no ice in the entire building. However, the staff was very friendly, the lobby and lounge were beautiful and it is in a great location.
Stayed 1 night in Jul 2024

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service
Meh
Sofa bed didn't have any bedding. Had to have a few more pillows brought to us. Only one 4 way outlet between the beds. It IS and older hotel. Had to pay for parking even though I had to park across the road in a public parking lot. Was charged 50 dollars at check in. Still not sure why. The night manager did text me and ask if everything was OK. I like that.
Stayed 1 night in Sep 2024

10/10 Excellent

stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and safe friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Stayed 2 nights in Aug 2024