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Cleopatra Palace Hotel

4.0 star property
Family fun on the beach, with outdoor pool, near Playa de las Américas
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
View from room
Spa
Lobby
Business centre

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Gym
  • Housekeeping
The price is AU$380
includes taxes & fees
29 Jan - 30 Jan

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Arona Pyramid
    ‪1 min walk‬
  • El Camison Beach
    ‪3 min walk‬
  • Las Vistas Beach
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Minibar
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Arona

A family-friendly stay in Arona awaits you at Cleopatra Palace Hotel. Within a 20-minute stroll, you'll find popular places like Playa de las Américas and Los Cristianos Beach. Highlights at this beachfront resort include in-room free WiFi, free high-speed Internet and balconies. .The resort's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .This 4-property class Arona resort is 2.4 km (1.5 mi) from Siam Park and 4.3 km (2.7 mi) from Fañabé Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Golf Las Americas - 5 min drive
  • Siam Park - 6 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Family fun on the beach, with outdoor pool, near Playa de las Américas
Cleopatra Palace Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

What is the cancellation policy at Cleopatra Palace Hotel?

Cleopatra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 13 Jan 2025, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 29 Jan 2025 start from AU$379.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel is a short 10-minute walk from Playa de las Américas. Fun beach activities include waterskiing, windsurfing and body boarding.

Does Cleopatra Palace Hotel have a pool?

Cleopatra Palace Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Cleopatra Palace Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cleopatra Palace Hotel.

Is Cleopatra Palace Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Cleopatra Palace Hotel is a hit with families.

Is there a free airport shuttle available at Cleopatra Palace Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Cleopatra Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Cleopatra Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Palace Hotel?

No, only service animals are allowed.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 1007 reviews" "
Rating 8 - Good. 342 out of 1007 reviews" "
Rating 6 - Okay. 84 out of 1007 reviews" "
Rating 4 - Poor. 12 out of 1007 reviews" "
Rating 2 - Terrible. 5 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Amazing hotel very clean and fantastic breakfast
Stayed 7 nights in Sep 2024

8/10 Good

Brogan

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

lee

Stayed 5 nights in Sep 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Magdalena, Tujunga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The hotel and hotel grounds are beautiful. We called the front desk for kettle and coffee cups since the room didn't have and both arrived in a timely manner. Very good food and bar options. Hotel is within walking distance from restaurants, bars and shopping. My only issue is the hotel website should include the fact that there is an extra charge for using the gym and the chaise lounges on the beach. These are usually included in the cost of hotel/room. Guests at hotel are able to use the pool and eat at restaurant with Mediterrean Hotel which is hotel nedt to Cleopatra. Overall, I would.highly recommend this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Graham

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gail Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

Hilary

Stayed 7 nights in Aug 2024

10/10 Excellent

Trucly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean view room!
Stayed 10 nights in Aug 2024

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel. If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables. We loved our stay and will definitely come back next year.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was wonderful. The negative is we only had one night!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Aly

Stayed 2 nights in Jul 2024

4/10 Poor

Dean

Stayed 2 nights in Jul 2024

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

6/10 Okay

Ebrahim

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Stayed 2 nights in Jun 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff who love to help. A gorgeous breakfast buffet with all different styles of food.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
Stayed 5 nights in May 2024

10/10 Excellent

Alex

Stayed 5 nights in May 2024

8/10 Good

Trung Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh
Stayed 2 nights in May 2024