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Sheraton Grand Mirage Resort, Gold Coast

5.0 star property
Hotel with private beach, 2 outdoor pools

Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

2 outdoor pools
View from property
Private beach nearby, beach towels
Private beach nearby, beach towels
118-cm LCD TV with satellite channels, TV, iPod dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Air conditioning
  • Parking available
  • Laundry
The current price is AU$359
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
71 Sea World Drive, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    ‪3 min walk‬
  • Sea World
    ‪12 min walk‬
  • Gold Coast Aquatic Centre
    ‪4 min drive‬
  • Southport, QLD (SHQ-Gold Coast Heliport)
    ‪5 min walk‬

Room options

View all photos for Room, 1 King Bed, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

View from room

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 49 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 49 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
  • 152 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View | Living area

Suite, 1 Bedroom, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View, Corner

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Resort View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

JW Marriott Gold Coast Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Waterslide
4.6 out of 5, Wonderful, (1002)
The price is AU$599
for 1 room
includes taxes & fees
8 Mar - 9 Mar
JW Marriott Gold Coast Resort & Spa

About the area

Gold Coast

You'll be connected to a shopping centre at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Mariner's Cove Marina and Marina Mirage Shopping Centre. Highlights at this beach hotel include 2 outdoor swimming pools, 2 bars/lounges and a nearby private beach. .The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the gym and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this Main Beach hotel, you'll be 2.5 km (1.5 mi) from Surfers Paradise Beach and 4.2 km (2.6 mi) from Cavill Avenue.

What's nearby

  • Marina Mirage Shopping Centre - 3 min walk
  • Sea World - 12 min walk
  • Surfers Paradise Beach - 3 min drive
  • Broadwater Parklands - 3 min drive
  • Cavill Avenue - 5 min drive

Getting around

  • Cypress Avenue Station - 6 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive

Restaurants

  • ‪Marina Mirage - ‬4 min walk
  • ‪Jasmine Room - ‬3 min drive
  • ‪Southport Surf Club - ‬11 min walk
  • ‪Peters Fish Market - ‬7 min walk
  • ‪Imperial Marina - ‬7 min walk

About this property

Sheraton Grand Mirage Resort, Gold Coast

Hotel with private beach, 2 outdoor pools
Unwind on the private sandy beach, located just 10 metres away. Cool off in one of the 2 outdoor swimming pools at Sheraton Grand Mirage Resort, Gold Coast, and enjoy amenities such as a children's pool and a fitness centre.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1987
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 118-cm LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limo/town car service
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 50 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Oyster Bar and Grill
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 25.00 to 50.00 for adults and AUD 20.00 to 50.00 for children
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sheraton Mirage Gold Coast Main Beach
Sheraton Mirage Resort Gold Coast Main Beach
Main Beach Sheraton
Sheraton Main Beach
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort Gold Coast
Sheraton Grand Mirage Gold Coast
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Frequently asked questions

What is the cancellation policy at Sheraton Grand Mirage Resort, Gold Coast?

Sheraton Grand Mirage Resort, Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Mirage Resort, Gold Coast?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Gold Coast on 23 Feb 2025 start from AU$359.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast has a self car park with in/out privileges for AUD 20.00 per day.

Are there any beaches close to Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast is a short 5-minute walk from The Spit Beach. Fun beach activities include body boarding, sailing and swimming.

Does Sheraton Grand Mirage Resort, Gold Coast have a pool?

Yep, and guests love it! Sheraton Grand Mirage Resort, Gold Coast has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Sheraton Grand Mirage Resort, Gold Coast family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Mirage Resort, Gold Coast is a hit with families.

Does Sheraton Grand Mirage Resort, Gold Coast serve breakfast?

Yeah, English brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Mirage Resort, Gold Coast?

No, Sheraton Grand Mirage Resort, Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Mirage Resort, Gold Coast?

Yep, they've got a poolside bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Mirage Resort, Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Grand Mirage Resort, Gold Coast?

No, pets are not allowed.

Sheraton Grand Mirage Resort, Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
5 star all the way. Very Waikiki Outrigger classy
Stayed 7 nights in Jan 2025

4/10 Poor

Suzi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Umer

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Sharyn

Travelled with family and small children
Liked: Cleanliness
It was to busy and nothing for the kids to do other than swim
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where friendly and extremely helpful, very clean and beautiful breakfast buffet
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular
When checking in i booked 2 rooms and the hotel messed up check in by giving me and my guest 1 room, when we realised we had to go back to reception and sort this out. Surely when i first checked in bith rooms would have appeared.
Stayed 1 night in Nov 2024

6/10 Okay

Amanda, Eimeo

Travelled with partner
Disliked: Amenities
The property is located in a great spot but was a bit put off on our last visit. The shower had less pressure than a camping shower and was really pathetic for the price of the room. We werent able to check in early - not a problem - but the shower facilities by the pool was cramped and hard to use and not really a good amenity to change into formal wear. Went to get a late coffee and breakfast at 10am and made to feel like a real inconvenience as they needed to set up for Melbourne Cup at 11am despite breakfast being til 11am. It was only a coffee and danish but should of one somewhere else. Not sure we will frequent again!! On a plus note the check in staff were super awesome and friendly, couldnt fault them.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t let the photos fool you, there’s one pool in full sun and it’s tiny. Everything costs double what it should and even though the staff are lovely, there are financial policies in place that consistently make you feel like you are being fleeced, like having authorisation taken every two days of more money to cover charges to room. Then when you pay by debit card, the release of the huge amount from your account takes a week.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet very
Stayed 1 night in Nov 2024

10/10 Excellent

B Ananya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff is really friendly and helpful. Beach is the main attraction of the hotel. I would definitely recommend it for family and couples as well for a relaxing vacation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, very nice for kiddos.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Front desk staff variable
Stayed 1 night in Oct 2024

6/10 Okay

Angie

Travelled with family
Liked: Cleanliness, staff & service
Location right in the beach was lovely. Not much to do at the resort only swim in the pool Or eat. No spa in the pool. Facilities quite old and not that well maintained. Ice machines broken/missing. Booked for three people in a double room and only had two glasses/cups/etc Plunger coffee supplied but no plunger. Definitely not a 5 star hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel so beautiFul
Stayed 1 night in Oct 2024

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jade

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort in a great location. Huge pool and an amazing buffet breakfast, the 2 things I look for as that's all my 3 children care about! The staff then walking around the pool giving free icy poles to all the kids swimming was a very nice touch! We had a lovely, relaxing and enjoyable stay, we'll be back for sure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and pool area is beautiful. The beach is right there! The staff were so accommodating. Nothing was a problem to them, always available. We had a fantastic stay. There is also a riding path to Surfers Paradise and its a 10min walk to Seaworld if thats your thing. Would go back again and again.
Stayed 5 nights in Sep 2024

4/10 Poor

Audrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needing a refresh, lights went out each night we were there for about 10-15mins. Dinner took an hour at the restaurant even though it didn’t look that busy. In room breakfast on our last day was the worst I have had in a long time burnt toast with only tomato sauce instead of jam and butter, porridge with literally nothing served with it, not even milk or sugar. Not up to Sheraton standard, quite disappointed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property close to Seaworld, great for families and beautiful beachfront.
Stayed 4 nights in Sep 2024