2/10 Terrible
Felipe, Aventura
Travelled with group
30 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Leaving the unfortunate problem the city had to deal with this weekend with hurricane Helene touching land and making disasters… the hotel is terrible and really should be inspected by official authorities and Expedia should really look into not offering this hotel as an option any longer: no elevators working, guests need to enter the rooms through the service door which is absolutely outdoor with very little security and control. There is no personnel receiving in the front. The parking is terrible. With respect to the rooms I believe they are with the same furtiniture and infrastructure since the inception of the hotel who knows since when, the TVs are small and very old with a system that barely works, the AC are noisy and old, the carpets aren’t so clean and the bathrooms are antique. The common area is completely limited, the pool area (that got destroyed after the hurricane) but before that it was basically abandoned (in a time of the dread that’s still warm enough for usage). Conditions overall: probably one of the worst hotels I have been in all my life. I believe this hotel needs either an investment of around 3 to 4 million USD for proper renovation or basically bring it down and begin a new construction.
Felipe
Stayed 4 nights in Sep 2024
