6/10 Okay
Denise
Business traveller
16 Nov 2024
Liked: Cleanliness, staff & service
I did not like that the property held $400 on my credit card for the room. No other hotel ever did I that, not even 5-Star ones. My room had a noisy ceiling fan, a desk lamp that did not work, the door that separated the lounging area from the sleeping area did not shut because something was wrong with the way it was hung, one of the sinks was not fully attached to the counter and you can see the space or the gap between them, a sheer curtain was missing (The one on the right side was present but the left side was absent. It was not a single drawn curtain because it stopped half way, like the blackout curtains), the air conditioning vents were filthy with clogged dust, the ironing board was broken with detached legs, the iron didn’t work properly either, the view from the window was a huge lighted billboard and grounds that look like a terrible and scary place especially at night. Some landscaping is definitely needed. With all of that going on, they should NOT have held $400 on my credit card!!
Denise
Stayed 3 nights in Nov 2024