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Mercure Avignon Centre Palais des Papes

4.0 star property
Eco-certified Avignon hotel in Avignon City Centre with a 24-hour front desk

Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
Front of property - evening/night
Sports facility
Classic Room, 1 Double Bed
In-room safe, individually furnished, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The current price is AU$184
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Rue de la Republique
    ‪1 min walk‬
  • Avignon City Hall
    ‪1 min walk‬
  • Place de l'Horloge
    ‪1 min walk‬
  • Avignon (AVN-Caumont)
    ‪21 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1002)
The price is AU$188
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

Avignon

Mercure Avignon Centre Palais des Papes puts you in the heart of Avignon, within steps of Place de l'Horloge and Avignon Cathedral. Highlights at this eco-friendly hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. .Places within a short walk of this 4-property class Avignon City Centre hotel include Palais des Papes and Musée du Petit Palais.

What's nearby

  • Place de l'Horloge - 1 min walk
  • Palais des Papes - 3 min walk
  • Avignon Cathedral - 3 min walk
  • Pont Saint-Bénézet - 8 min walk
  • Avignon Festival - 9 min walk

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Opéra Café - ‬1 min walk
  • ‪Beer District - ‬3 min walk
  • ‪Le Moutardier du Pape - ‬2 min walk
  • ‪Café In et Off - ‬1 min walk
  • ‪Restaurant des Arts - ‬1 min walk

About this property

Mercure Avignon Centre Palais des Papes

Eco-certified Avignon hotel in Avignon City Centre with a 24-hour front desk
Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Avignon Centre Palais des Papes.

This 4-star Avignon hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 6 levels
  • Built in 1975
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16.90 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.90 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Mercure Avignon Centre Palais des Papes.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

What is the cancellation policy at Mercure Avignon Centre Palais des Papes?

Mercure Avignon Centre Palais des Papes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on 9 Mar 2025 start from AU$174.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Avignon Centre Palais des Papes serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Avignon Centre Palais des Papes?

No, Mercure Avignon Centre Palais des Papes does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Avignon Centre Palais des Papes?

Check-in begins at 2:00 PM. Check-out time is noon.

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 649 reviews
Rating 8 - Good. 285 out of 649 reviews
Rating 6 - Okay. 73 out of 649 reviews
Rating 4 - Poor. 21 out of 649 reviews
Rating 2 - Terrible. 20 out of 649 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

carlos, Mexico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

8/10 Good

GABRIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s clearly an older building but refurbished. The room is okay. Beds are very comfortable. A drinking water machine is placed outside next to the elevator, which is very good when the tapwater taste metallic. The water pressure is fine, however, the shower is quite slow; it takes a long while to wash off the soap. The location could not be better, when it is right next to the Palace.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel excellemment bien situé à côté du palais des papes et parking juste à côté.
Stayed 1 night in Nov 2024

8/10 Good

Robert A.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent stay
Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024

10/10 Excellent

JENNETTE

Stayed 4 nights in Sep 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Henry

Travelled with family
Liked: Staff & service
Marvelous central place on the Palais des Papes. Follow instructions of the hotel, not the Waze, who will get at the death end.
Stayed 1 night in Sep 2024

6/10 Okay

Jane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfortable beds, great location but terrible bathroom. You have to step over a very high frame into the bath to have a shower. The toilet was wedged into a corner and it was impossible to sit properly on it. Wonderful location next to the Palais des Papes and easy access to restaurants and shopping.
Stayed 4 nights in Sep 2024

6/10 Okay

Sharyl

Stayed 3 nights in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It’s good place which I like it
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Very comfortable hotel and great location for exploring Avignon. Staff very friendly and helpful. Would have liked a balcony or street view, and options for tea and coffee in room were limited, with milk not replaced every day. Floor in bathroom became very slippery when wet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme un Pape - Avignon
Hotel agreable et tres bien placé pour visiter Avignon. Parking juste a coté avec tarif hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, hôtel très agréable, petit déjeuner parfait.
Stayed 1 night in Aug 2024

10/10 Excellent

Dmitry, Menlo Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Dongmei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Central convenient location, parking underground and attached to the hotel. Close to dozens of restaurants and shopping. Hotel is not new but seems well maintained. The only feedback I would give is to clearly state the parking charge in the listing. They state that the offer a parking discount but it would have been better to know that parking in the city garage is 22eu per night as I would have calculated that and the city tax into the overall charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Stayed 3 nights in Aug 2024

2/10 Terrible

Mehdi

Stayed 2 nights in Aug 2024

8/10 Good

Peter

Stayed 6 nights in Jul 2024

2/10 Terrible

Donal

No access to the hotel because of barriers.
Tried to get into the hotel for two hours but was blocked every time by temporary barriers and electronic barriers. It was a nightmare trying to get to the hotel. I abandoned Avignon after two hours of driving various routes. Will never book this hotel ever again. Donal Dowds
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024