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Taj Gorbandh Palace, Jaisalmer

5.0 star property
Luxury hotel connected to a shopping centre in Jaisalmer with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Taj Gorbandh Palace, Jaisalmer

Courtyard
Reception
Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Breakfast available
The price is AU$377
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
No. 1 Tourist Complex, Sam Road, Jaisalmer, Rajasthan, 345001
  • Nathmalji-ki-Haveli
    17 min drive
  • Bhatia Market
    17 min drive
  • Patwon-ki-Haveli
    18 min drive
  • Jaisalmer (JSA)
    48 min drive

Room options

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 89 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Room Double Bed with Balcony

Palace Room Double Bed with Balcony

Palace Room Double Bed with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Room Double Bed

Luxury Room Double Bed

Luxury Room Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Room Double Bed with Sit-Out

Palace Room Double Bed with Sit-Out

Palace Room Double Bed with Sit-Out

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Historical Suite

Historical Suite

Historical Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
  • 59 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room Twin Bed

Deluxe Room Twin Bed

Deluxe Room Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Room Double Bed

Deluxe Room Double Bed

Deluxe Room Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is AU$488
for 1 room
includes taxes & fees
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About the area

Jaisalmer

Taj Gorbandh Palace, Jaisalmer places you in the heart of Jaisalmer, connected to a shopping centre and 4.9 km (3.1 mi) from Nathmalji-ki-Haveli. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and mani/pedis along with access to the steam room. The restaurant, Bazaar, is open for lunch and dinner. Musafir Khana is the hotel's own bar. Enjoy the sauna, kids' swimming pool, free pool cabanas and pool loungers. 1292 square feet (120 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Jaisalmer hotel you'll find Sam Sand Dunes.

What's nearby

  • Jain Temples - 8 min drive
  • Patwon-ki-Haveli - 18 min drive
  • Jaisalmer Fort - 19 min drive
  • Lake Gadisar - 19 min drive
  • Bada Bagh - 23 min drive

Getting around

  • Jaisalmer Station - 14 min drive
  • Jaisalmer (JSA) - 31 min drive

Restaurants

  • ‪Sunset Palace - ‬18 min drive
  • ‪Shree Jee Excellency - ‬16 min drive
  • ‪Rajasthan Restaurant - ‬17 min drive
  • ‪Saffron Restaurant - Nachna Haveli - ‬17 min drive
  • ‪D'Desi Aroma Restaurant - ‬20 min drive

About this property

Taj Gorbandh Palace, Jaisalmer

Luxury hotel connected to a shopping centre in Jaisalmer with 2 restaurants
Taj Gorbandh Palace, Jaisalmer offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the luxury Taj Gorbandh Palace, Jaisalmer. An area shuttle within 17 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jaisalmer hotel.

  • 1 building
  • 83 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Taj Gorbandh Palace, Jaisalmer offers 83 air-conditioned accommodations with washers/dryers and minibars. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Jaisalmer hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 17 kilometres
  • 24-hour train station pick-up shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Musafir Khana
  • Seray

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Highchair
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,292 square foot of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible bus station shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 3500 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 3000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: INR 3500 per pet, per stay
  • Rollaway bed fee: INR 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gorbandh
Gorbandh Palace
Gorbandh Palace Hotel
Gorbandh Palace Hotel Jaisalmer
Gorbandh Palace Jaisalmer
Gorbandh Palace
Taj Gorbandh Palace, Jaisalmer Hotel
Taj Gorbandh Palace, Jaisalmer Jaisalmer
Gorbandh Palace Jaisalmer IHCL SeleQtions
Taj Gorbandh Palace, Jaisalmer Hotel Jaisalmer

Frequently asked questions

What is the cancellation policy at Taj Gorbandh Palace, Jaisalmer?

Taj Gorbandh Palace, Jaisalmer offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Taj Gorbandh Palace, Jaisalmer?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Taj Gorbandh Palace, Jaisalmer on 10 Jan 2025 start from AU$377.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Taj Gorbandh Palace, Jaisalmer?

Yep, Taj Gorbandh Palace, Jaisalmer has a free self car park and free extended parking.

Is there a spa on site at Taj Gorbandh Palace, Jaisalmer?

Yep, there is an onsite spa at Taj Gorbandh Palace, Jaisalmer. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Taj Gorbandh Palace, Jaisalmer have a pool?

Taj Gorbandh Palace, Jaisalmer has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Taj Gorbandh Palace, Jaisalmer?

Taj Gorbandh Palace, Jaisalmer features a full-service spa, an outdoor pool and free pool cabanas.

Is Taj Gorbandh Palace, Jaisalmer family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Taj Gorbandh Palace, Jaisalmer is a hit with families.

Does Taj Gorbandh Palace, Jaisalmer serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Taj Gorbandh Palace, Jaisalmer?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Taj Gorbandh Palace, Jaisalmer?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Taj Gorbandh Palace, Jaisalmer?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Taj Gorbandh Palace, Jaisalmer?

Furry friends are welcome at Taj Gorbandh Palace, Jaisalmer, with food and water bowls on offer.

Taj Gorbandh Palace, Jaisalmer Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 35 reviews" "
Rating 8 - Good. 20 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Divya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property seems very old and need some serious maintenance. The room that we got was having very dim lights, Tv was not working, exhaust fan was not working, no mirror outside the bathroom. Only good thing about the place was that it has good connectivity and was very clean. They followed all covid protocols. Everyone there was fully vaccinated. Food was below average as compared to other places around the area. Hence I would give it 3 star.
Stayed 1 night in Dec 2021

8/10 Good

kaushal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jaisalmer trip
went with extended family for a short holiday and had a pleasant stay. While the property is big, rooms are bit small but comfortable and breakfast spread could be bigger
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Kirtimaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay, highly recommended.
Awesome service. All staff personals were very nice. Pool water was really clean, food was awesome. Had a minor issue of mosquitoes in room and balcony area, but room service guys were prompt to address that. Overall enjoyed my stay so much that I didn't step out of hotel at all after checkin. Completely peaceful ambience. Highly recommended to everyone who want to relax for couple of days from their busy schedule.

4/10 Poor

Vandana, Delhi

Disliked: Cleanliness, staff & service, room comfort
Itsy bitsy unpretentious Gorbandh stay
I will start by saying I am easy to please. .. Give me a clean room of comfortable proportions and I take to it. Gorbandh palace was built in 1992 and the property covers a huge area. .. The facade is comparable to any 5-star hotel... The same grandeur is evident at the reception, the dining room, the lawns and party places, the terraces and the pool. There are elegant courtyards all around the property and outside your rooms and that's where the grandeur ends. The rooms are surprisingly small and very disproportionate to the rest of the property.The room size is a regular lemon tree hotel size or smaller probably. For me that was a rude shock especially since the pictures suggested otherwise and i booked it for 3 adults. The room is not big enough for even 2 adults. So here's where the romance ended for me, the washroom was even tinier. It didn't help that the management was lax in ensuring our comfort despite my apparent displeasure at the room. I stayed there for 3 nights since i had booked for 3 nights and despite constant reminders they only provided for tea cups and water for 2 people only even though i paid for the third bed in advance and the additional bed lay in the room as a constant reminder of triple occupancy. And this after i placed a call with Expedia and the rep intervened and assured me that facility would ensure my utmost convenience. On one occasion they forgot me for 20 minutes after handing me the menu, there were only 3 other tables occupied then.

2/10 Terrible

tanmay

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Horrible food and facilities (no heated swimming pool, no good bar)

8/10 Good

Pratush

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but tariff not justified.
Hospitality Staff could have been better, the staff is not well trained.

8/10 Good

Venkatesh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Its a nice place, with great service. Restaurant team had packed our breakfast as we had to leave early for Udaipur. Packing and food quantity and variety was great. It is in a quite place, very good for relaxing. On the Google maps, it will not show the right place, it is on SAM road.

8/10 Good

ABHAY, Mumbai

Liked: Cleanliness, staff & service
Nice place!
This place has some of the friendliest staff I've ever come across anywhere. Nice property overall but needs a little bit of an upgrade...

8/10 Good

Nitesh, Houston

Liked: Cleanliness, staff & service
8/10
Nice property but amazing staff. Ran into some Bollywood celebrities staying at the hotel. The food was expensive, breakfast was satisfactory. Shower experience wasn't that good though.

8/10 Good

Gulraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

VG

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Prashant, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property
It was overall a comfortable stay. The property was well maintained and we find everything quite perfect , the staff was well mannered and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff and an oasis after the desert
Early check in made us very happy and very sweet staff. Internet speed was not great and bed was hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

suyog

Liked: Cleanliness, staff & service, property conditions & facilities
good ambiance
it was a pleasurable stay at Gorbandh. The staff was courteous and affable. The went out of the way to make us comfortable. The property is well maintained and nicely designed. The hotel being a bit away from the city, it was not possible to eat outside. The food at the restaurant was a bit too spicy to eat. The children found the food very hot. Overall, it was a memorable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and affordable
nice hotel with good facilities over all. food towards expensive side but quality was good

8/10 Good

Tasadduq K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The General Manager looked in personally to a complaint regarding food quality and resolved it gracefully. I am very happy with my experience during my stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desert comfort
Excellent hotel with eversmiling and obliging staff. The Full American Plan is great to choose.

8/10 Good

Dilip, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Palace. Rooms very clean. Nice swimming pool. Must recommended for family and couple. Local market very near.

8/10 Good

Suvo

Liked: Cleanliness, staff & service, room comfort
Overall good
The hotel is very nice and clean, we were greeted by a cool 'khus' drink, even though it was a rather late check-in. The staff is very friendly. The facade is gorgeous, the rooms are clean, the dining is great. The only complaint was that the wi-fi did not work in the lobby, although it was supposed to be working. Although you are on a vacation, we all know we need to be connected, so for a hotel that is really quite top-notch, and for the price you expect those 'small' things to work!

4/10 Poor

Anonymous

Liked: Cleanliness
Disliked: Room comfort
A/C does not work!!!
The rooms are modern and clean, with Flat Screen TVs, laminate flooring. Pool facility is great. Staff are friendly. But I was there in May when temperatures reached a scorching 117 degrees F. Management was too CHEAP to turn on the A/C during the day. At night time, the A/C did not work, it was still 100 degrees in the rooms. Complained twice, changed rooms, but still the same. Did NOT get any good sleep because it was too hot! No excuse for a 4 star hotel not to have Air conditioning.