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Banff Ptarmigan Inn

3.0 star property
Banff hotel in Downtown District with 2 hot tubs and free local area shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Superior Room, 2 Queen Beds, Balcony
Meeting facility
Snow and ski sports

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
The price is AU$183
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Legacy Trail
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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Banff Caribou Lodge and Spa

Hot tub
Spa
Pet-friendly
Parking included
4.3 out of 5, Excellent, (2482)
The price is AU$207
for 1 room
includes taxes & fees
9 Feb - 10 Feb
Banff Caribou Lodge and Spa

About the area

Banff

Banff Ptarmigan Inn puts you in the heart of Banff, within steps of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 20-minute drive of this Downtown District hotel include Banff National Park and Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 12 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Banff hotel in Downtown District with 2 hot tubs and free local area shuttle
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Ptarmigan Inn?

As of 26 Jan 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 27 Jan 2025 start from AU$182.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Ptarmigan Inn?

Yep, Banff Ptarmigan Inn has a free self car park. Onsite parking is limited.

What makes Banff Ptarmigan Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Banff Ptarmigan Inn.

Is there a free airport shuttle available at Banff Ptarmigan Inn?

No, Banff Ptarmigan Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Ptarmigan Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Ptarmigan Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Ptarmigan Inn?

Furry friends are welcome at Banff Ptarmigan Inn, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 955 out of 1699 reviews" "
Rating 8 - Good. 483 out of 1699 reviews" "
Rating 6 - Okay. 174 out of 1699 reviews" "
Rating 4 - Poor. 57 out of 1699 reviews" "
Rating 2 - Terrible. 30 out of 1699 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room was clean but small. Would stay again!
Stayed 2 nights in Oct 2024

6/10 Okay

Lena

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Hot tubs were not the best.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking to town centre and Banff Festival.
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pull in vehicle area to check in & unload is nice. Underground parking is great but elevators don’t go to all levels of the hotel so you have to walk stairs, so if you need this for mobility reasons or stroller this may not be your fit. The halls are confusing, it’s a maze to get around. Location is amazing, you can walk to everything! There is no coffee station in the lobby but a nice coffee shop at the end of the block. We could hear feet above us, that may bother some. The balcony is nice to have but it faces the hotel next door which is strange. You can hear the train horn but I assume that’s anywhere in Banff. Superior Room, 2 queen beds: The room is spacious & clean, we loved that each side of the bed has a side table with plugs. There is a little table, a bench, coffee station, hooks for jackets a closet. The Bathroom is strange, shower/toilet (No fan no switch) with a door, this is very small & the sink is outside that room. Lights are weird with ton of switches to turn on different areas & some bendy lights above the beds didn’t bend anymore. The Keurig coffee machine leaked a bit & there were floaties in the coffee. We were looking for a budget friendly stay with a good location and this meet the basic needs.
Stayed 1 night in Oct 2024

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Go somewhere else. This place is tired.
The worst lazy housekeeping I’ve ever experienced. Come in makes ONE of 3 beds, same bugs on floor in bathroom entire stay, sloppy housekeeping, basically have to ask for refill of everything. Kleenex just left empty, conditioner left empty, just pure sloppy. Twice asked for conditioner never did come. Very tired furniture. Very old crusty tiles in hot tub. New towels just thrown in. What a joke. Get a proper housekeeper who actually cares and doesn’t tarnish your brand. Would not recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in Oct 2024

10/10 Excellent

sukhwinder

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Dongkoo, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

8/10 Good

Steven, Arlington

Stayed 4 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for shopping and restaurants
Stayed 3 nights in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Travel to Banff
When we checked in the girl in the reception did not have a friendly attitude. It was difficult to find parking so when she came out to help she looked annoyed and treated me as If I was blind and could not see. The room had little light and was smelly but it was cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with an upgraded room upon arrival which was a pleasant surprise. The staff, location, and room were all great.
Stayed 1 night in Oct 2024

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good solid hotel. Beds comfortable and rooms clean. Nice and quiet. Nice view from balcony. Improvements might include bathroom vanity with enough room to put something down on. There is plenty of room in the bathroom for at least an extra shelf. We were in room #244 , the sink is cracked and shower head not working well. Easy fixes and room would get 5*
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block from city center! Very walkable, clean, excellent staff!
Stayed 5 nights in Oct 2024

4/10 Poor

Margaret

Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service
Overall good stay during trip to Banff
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. The room was nice and l enjoyed my stay. Loved the bathroom soap especially body soap, mini fridge in the room, coffee machine and kettle. The Bath towels (face cloth, hand & bath towel) in the bathroom were 😍. I would recommend the cleaner thought to work on their room carpet cleaning, and they forgot to clean my room twice but the front desk staff solved the issue when l asked. Also, if the coffee machine and kettle would be cleaned because l couldn’t use them. Overall l would recommend anyone to stay here.
Stayed 6 nights in Oct 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice and close to everything in Banff. The property for sure is a bit run down and needs some work.
Stayed 2 nights in Oct 2024

4/10 Poor

richard, san antonio

Liked: Cleanliness
Disliked: Property conditions & facilities
Too small hallways and room. Also was not informed about the breakfast in the morning, which was complementary to the room. You need to instruct your people at the front office about these things.
Stayed 1 night in Oct 2024

6/10 Okay

Chelsea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The parking was dissapointing and there should be some assistance with cost or more information for out of town drivers if street parking is the only viable option. Paying for parking to stay at a 200 per night hotel is crazy.
Stayed 2 nights in Oct 2024