SO/ Sofitel Hua Hin

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SO/ Sofitel Hua Hin

Premium bedding, free minibar items, in-room safe, desk
Signature Twin Room, Pool Access (So comfy)
Outdoor wedding area
Private beach, free beach cabanas, beach shuttle, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
115 Moo 7, Tambol Bangkao, Cha-am, Phetchaburi, 76120
  • Cha Am Hospital
    5 min drive
  • Cha-am Wednesday Night Market
    8 min drive
  • Cha-am Beach
    9 min drive
  • Hua Hin (HHQ-Hua Hin Intl.)
    25 min drive

Room options

Twin Room, 2 Single Beds, Garden View (So Comfy)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed, Garden View (So Comfy)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Garden View (So Family)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Family Twin Room (So Family Kids House)

Highlights

Balcony or patio
Outdoor play area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Signature Studio, 1 King Bed, Pool View (So Studio)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Signature Studio, 2 Single Beds, Pool View (So Studio)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

Highlights

Balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 241.3 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Signature Twin Room, Pool Access (So comfy)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

Signature Loft, Multiple Beds, Pool Access (So lofty)

Highlights

Balcony or patio
Outdoor play area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 242 sq m
  • Beach view
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Cha-am

A luxury stay in Cha-am awaits you at SO/ Sofitel Hua Hin. You'll be 31.4 km (19.5 mi) from Hua Hin Night Market and 31.8 km (19.8 mi) from Hua Hin Beach. Highlights at this beachfront resort include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at SoSPA can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The restaurant, White Oven, serves Thai cuisine and is open for breakfast, lunch and dinner. HI-SO is the resort's own rooftop bar, serving drinks along with light fare. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a steam room. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Cha-am resort, you'll be 39.1 km (24.3 mi) from Black Mountain Golf Club.

What's nearby

  • Cha Am Hospital - 5 min drive - 4.1 km
  • Cha-am Wednesday Night Market - 8 min drive - 6.2 km
  • Cha-am Beach - 9 min drive - 6.7 km
  • Premium Outlet Cha-am - 14 min drive - 11.8 km
  • Cha-Am Beach South - 16 min drive - 13.7 km

Getting around

  • Cha-am Station - 8 min drive
  • Suvarnabhumi International Airport (BKK) - 178 min drive

Restaurants

  • ‪สะพานปูชัก ปากน้ำชะอำ - ‬6 min drive
  • ‪ครัวเม็ดทราย - ‬7 min drive
  • ‪I love sweet food and bakery - ‬8 min drive
  • ‪ครัวป้าเฉลียว - ‬8 min drive
  • ‪วิวทะเล ซีฟู๊ด - ‬4 min drive

About this property

SO/ Sofitel Hua Hin

Luxury resort on the beach, with 4 outdoor swimming pools
Step outside to unwind on the sandy beach. For a convenient ride to the sand and surf, hop on the resort's beach shuttle (surcharge). Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At SO/ Sofitel Hua Hin, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cha-am resort.

  • 109 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • Conference rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
SO/ Sofitel Hua Hin offers 109 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Cha-am resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

SoSPA has 5 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 680 for adults and THB 340 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Beach Society
  • HI-SO
  • SO Sundae
  • White Oven

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts a beach party on the first Saturday of each month from 5 PM to midnight. Guests should expect a high level of noise from the beach.

Access methods

Staffed front desk

Pets

  • Pets: THB 1500 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 680 for adults and from THB 340 for children
  • Airport shuttle fee: THB 3500 per vehicle (one-way)
  • Airport shuttle fee per child: THB 3500 (one-way), (up to 18 years old)
  • Pet fee: THB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

de la Paix Cha Am Beach Hua Hin
Hotel De La Paix Hua Hin Managed by Accor
Hotel Paix Beach Hua Hin
Paix Beach Hua Hin
Hotel Paix Hua Hin Managed Accor Cha-am
Hotel Paix Hua Hin Managed Accor
Paix Hua Hin Managed Accor Cha-am
Paix Hua Hin Managed Accor
SO Sofitel Hua Hin Hotel Cha-am
SO Sofitel Hua Hin Hotel
SO Sofitel Hua Hin Cha-am
SO Sofitel Hua Hin
SO Sofitel Hua Hin Resort Cha-am
SO Sofitel Hua Hin Resort

Frequently asked questions

What is the cancellation policy at SO/ Sofitel Hua Hin?

SO/ Sofitel Hua Hin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SO/ Sofitel Hua Hin?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at SO/ Sofitel Hua Hin on 9 Dec 2024 start from AU$180.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SO/ Sofitel Hua Hin?

Yep, SO/ Sofitel Hua Hin has a free self car park, free valet parking and free RV/bus/truck parking.

Are there any beaches close to SO/ Sofitel Hua Hin?

The closest beach to SO/ Sofitel Hua Hin is Cha-am Beach (3 km).

Is there a spa on site at SO/ Sofitel Hua Hin?

Yep, SoSPA is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does SO/ Sofitel Hua Hin have a pool?

SO/ Sofitel Hua Hin has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does SO/ Sofitel Hua Hin have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SO/ Sofitel Hua Hin?

SO/ Sofitel Hua Hin features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes SO/ Sofitel Hua Hin a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at SO/ Sofitel Hua Hin.

Is SO/ Sofitel Hua Hin family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that SO/ Sofitel Hua Hin is a hit with families.

Are there hot tubs in the rooms at SO/ Sofitel Hua Hin?

No, but there are deep-soaking baths in the guestrooms.

Does SO/ Sofitel Hua Hin serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at SO/ Sofitel Hua Hin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at SO/ Sofitel Hua Hin?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SO/ Sofitel Hua Hin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SO/ Sofitel Hua Hin?

Cats and dogs are welcome at SO/ Sofitel Hua Hin, with food and water bowls on offer.

Is there a golf course on site at SO/ Sofitel Hua Hin?

There is a golf course next to SO/ Sofitel Hua Hin.

SO/ Sofitel Hua Hin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 327 reviews" "
Rating 8 - Good. 126 out of 327 reviews" "
Rating 6 - Okay. 20 out of 327 reviews" "
Rating 4 - Poor. 6 out of 327 reviews" "
Rating 2 - Terrible. 3 out of 327 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kornnigar

Stayed 2 nights in Jun 2024

8/10 Good

Hamid reza

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Beautiful Thailand
Great hotel but needs some update, if you planning to eat outside the hotel probably you need car or taxi
Stayed 1 night in Apr 2024

10/10 Excellent

Arjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly resort !
It was a comfortable one. Look forward to go back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stean, las vegas

Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some refurbsihment work was underway in August 2023 when we astayed but we knew about this beforehand and it did not impact our stay. We stayed in a poolside room which was excellent. The only area for improvement would be the food which I would say is 3.5 out of 10 and is quiet expensive. However having said that we would visit again as the inflatable in the main pool is amazing and so much fun
Stayed 2 nights in Aug 2023

10/10 Excellent

CHENG DA

Stayed 1 night in Jul 2023

10/10 Excellent

Weiting

Travelled with family
Liked: Cleanliness, staff & service
Everything is good here Just the construction and the location has nothing around. Restaurants are limited too
Stayed 2 nights in Jul 2023

10/10 Excellent

CHENG DA

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel facilities including multiple swimming pools. Food and service also Excellent.
Stayed 5 nights in Jul 2023

10/10 Excellent

Phailin

Stayed 1 night in Mar 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family fun times
Amazing resort for families with kids
Stayed 5 nights in Jan 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,staff exceptional.
Stayed 3 nights in Jan 2023

8/10 Good

miyoung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Prachya, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, a lot of activities, beautiful hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury is coming back to Hua Hin...
Our stay was fantastic with all of the functions available unlike other hotels during these times. The service is work in progress but the new manager Nicholas was amazing with very hands on training. By the summer this will be the best property in the area...
Stayed 4 nights in Dec 2021

6/10 Okay

Nimnual

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Tulnada

Stayed 1 night in Sep 2021

4/10 Poor

Yuehlin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing experience.
As a 5-star hotel, So Sofitel Hua Hin is much below our expectation. 1. In the beginning, we were told that the family room is on the 3rd floor. We agreed the upgrade for this reason. However, we ended up being in the 1st floor near the entrance. 2. Seeing the attached picture, the baby cod was broken when my son was sleeping! I still cannot believe this was happening in a 5-star hotel. My son was not even jumping but just lying down on it. We used to stay in Oakwood where the baby cod was very nice and cozy. We had expected the same level in So Sofitel but we were wrong. 3. The room were were staying was 101. The telephone was not functioning, some of the lights were not working. Once the light was replaced, it cannot even be switched off when we wanted to sleep. We even have to call the room service only to switch off the light for us. 4. For breakfast and dinner, the seats were completely not enough. The level of service was not aligned with the price we were charged. 5. The TV was not even smartTV. The Chromecast was not functioning properly. Even the technician cannot make it work. Overall speaking, this was a very disappointing experinece. Be aware for all family with kids.
Stayed 1 night in Sep 2021

6/10 Okay

Ekachai

Travelled with family and small children
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with plenty of activities for families
The resort was great. The bike path, mini putt, and obstacle course were a family favourite during our stay. Unfortunately, the pool and restaurant closed midway through our stay due to new covid restrictions. As such, we could not use the pool and could only have order in food. Having said that, breakfast buffet was fantastic, the facilities were quite nice. Room was very comfortable and the air conditioning was top notch. We would return once Covid restrictions are lifted.
Stayed 4 nights in Aug 2021

8/10 Good

Olan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable as always
Always fun for adults and kids and beautiful new rooms. Overall just relaxing and always a nice place to come back to.
Stayed 2 nights in Feb 2021

10/10 Excellent

WANLADHAPHAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spend good time together
It's very nice, good services and we have a wonderful stay.
Stayed 1 night in Feb 2021

8/10 Good

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, good food, fun pool
Love the comfort of the high ceiling room. Pool was very relaxing. And the kids pool with the inflatable obstacle course was even fun for adults. Loved the food by the pool. Beware, lots of people of the weekend so have to avoid peak hours in public areas.
Stayed 2 nights in Aug 2020