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Grand Hyatt Barcelona

5.0 star property
Luxury Barcelona hotel in Les Corts with 2 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Hyatt Barcelona

Couples treatment room(s), sauna, hot tub, steam room
Serves lunch and dinner
Couples treatment room(s), sauna, hot tub, steam room
Serves lunch and dinner
Suite, 1 Bedroom (Iconic)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Pet-friendly
  • Gym
  • Spa
The price is AU$306
includes taxes & fees
11 Feb - 12 Feb

Explore the area

Map
Plaza de Pio XII, 4, Barcelona, 08028
  • Camp Nou
    ‪8 min walk‬
  • FC Barcelona Museum
    ‪8 min walk‬
  • L’Illa Diagonal Mall
    ‪11 min walk‬
  • Barcelona (BCN-Barcelona Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (WITH EXTRA BED)

Room, 1 King Bed (WITH EXTRA BED)

Room, 1 King Bed (WITH EXTRA BED)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (WITH VIEW)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH VIEW)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (WITH CLUB ACCESS )

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH CLUB ACCESS )

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (WITH VIEW AND CLUB ACCESS)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH VIEW AND CLUB ACCESS)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Iconic)

Suite, 1 Bedroom (Iconic)

Suite, 1 Bedroom (Iconic)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

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The price is AU$344
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includes taxes & fees
12 Feb - 13 Feb
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About the area

Barcelona

A luxury stay in Barcelona awaits you at Grand Hyatt Barcelona. Within a 20-minute stroll, you'll find Camp Nou and Monastery of Pedralbes. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Oasis SPA by Natura Bissé can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The theme restaurant, Maymanta, is open for dinner. Sofia Bar &Tapas is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Les Corts hotel, you'll be 3.6 km (2.2 mi) from Casa Milà and 4.5 km (2.8 mi) from Park Güell.

What's nearby

  • Camp Nou - 8 min walk
  • Casa Milà - 6 min drive
  • La Rambla - 7 min drive
  • Park Güell - 8 min drive
  • Sagrada Familia - 8 min drive

Getting around

  • Pius XII Tram Stop - 2 min walk
  • Funicular del Tibidabo - 8 min drive
  • Barcelona El Prat Airport (BCN) - 24 min drive

Restaurants

  • ‪La Maduixa - ‬8 min walk
  • ‪Casapetra - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪SandwiChez - ‬6 min walk
  • ‪Las Nubes de Diagonal - ‬6 min walk

About this property

Grand Hyatt Barcelona

Luxury Barcelona hotel in Les Corts with 2 restaurants
Grand Hyatt Barcelona offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 35704 square feet (3317 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Grand Hyatt Barcelona. For a fee, parking is available.

This 5-star Barcelona hotel is smoke free.

  • 1 building
  • 465 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 35704 sq ft of conference space
  • 3317 sq. m of conference space
  • Built in 1974
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Grand Hyatt Barcelona offers 465 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Oasis SPA by Natura Bissé has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Catalan, English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 36 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Leña by Dani García
  • Maymanta
  • Philosofia
  • Sofia Bar &Tapas

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • Art supplies
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (35,704 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 36 for adults and from EUR 18 for children
  • Self-parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Pet fee: EUR 25 per pet, per day plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Hotel Sofia
Gran Princesa Sofia
Hotel Gran Princesa Sofia
Hotel Gran Sofia
Hotel Princesa Sofia Gran
Princesa Sofia Gran
Princesa Sofia Gran Barcelona
Princesa Sofia Gran Hotel Barcelona
Sofia Gran Hotel
Barcelona Princesa Sofia
Gran Hotel Princesa Sofia Barcelona, Catalonia
Princess Sofia Barcelona
Princess Sofia Hotel Barcelona
Sofia Hotel Barcelona
Sofia Barcelona
Hotel Sofia

Frequently asked questions

What is the cancellation policy at Grand Hyatt Barcelona?

Grand Hyatt Barcelona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Barcelona?

As of 29 Jan 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Barcelona on 11 Feb 2025 start from AU$278.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Barcelona?

Yep, Grand Hyatt Barcelona has a self car park for EUR 35 per day. Secured covered extended parking costs EUR 35 per day.

Are there any beaches close to Grand Hyatt Barcelona?

The closest beach to Grand Hyatt Barcelona is Barceloneta Beach (5.9 km).

Is there a spa on site at Grand Hyatt Barcelona?

Yep, Oasis SPA by Natura Bissé is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hyatt Barcelona have a pool?

Grand Hyatt Barcelona has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from April to September).

What luxury perks are available at Grand Hyatt Barcelona?

Grand Hyatt Barcelona features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Grand Hyatt Barcelona a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Barcelona.

Is Grand Hyatt Barcelona family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as art supplies in the guestrooms, it's no surprise that Grand Hyatt Barcelona is a hit with families.

Does Grand Hyatt Barcelona serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Barcelona?

No, Grand Hyatt Barcelona does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Barcelona?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Barcelona?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Barcelona?

Dogs are welcome at Grand Hyatt Barcelona, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Grand Hyatt Barcelona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1002 reviews" "
Rating 8 - Good. 132 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff experience was beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

sama

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisa Rodrigues Pires Do, Dorchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great costumer service and very beautiful and aesthetic. Definitely recommend
Stayed 4 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel - not a great location
I didn't realize this but it is not close to the center of town - La Rambla. We changed hotels since we did not know this in advance. You would have to take a 15-20 minute taxi to get to any sites or public transportation although cabs are not expensive. This is a business hotel and it was a standard American hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Asma

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Staff were outstanding, their local knowledge was on point. The rooms are classy and well decorated, definitely feels five star. Located near Maria Cristina metro station, the centre of Barcelona is only 8 stops away. Would definitely come back when it’s warmer to experience the room top restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a super central and safe arena and it was great to just walk around it
Stayed 6 nights in Oct 2024

4/10 Poor

Zadia, saskatoon

Liked: Staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

Kristine

Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

Jose F.

Stayed 1 night in Oct 2024

8/10 Good

Ishmeet

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía, todo muy bien y accesible
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2024

10/10 Excellent

Omotayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities
The staff very professional and friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt is such a great place to stay..All the staff are welcoming and very helpful… They assist and help us with everything we need.. We were treated so well. The place is sparkling clean and very comfortable bed. The breakfast is so amazing definitely must include in the booking so you wont miss out. The welcome cake/ dessert for my husband’s birthday was such a kind gesture. thank you Grand Hyatt you all should be proud of the service you provide.❤️❤️❤️❤️❤️
Stayed 2 nights in Oct 2024

8/10 Good

Tejinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Gus, Weston

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Choice.
Stayed 1 night in Oct 2024

10/10 Excellent

sama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Janaid

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had a very poor visit The service is definitely not 5 star worthy. Our room was so loud with the service staff outside. We asked to change room 4 times with each room windows letting in too much outside noise, the room we decided on had a hideous sewage smell which was disgusting. Our hairdryer didn't work. We asked for extra amenities which came over an hour We complained to the manager who said that we would be awarded 20,000 points which was a complete lie, still haven't seen these points! Have contacted the manager 3 times since we got back have been ignored, contacted customer service - again ignored The pool was nice and the hotel was nice looking, but that is about it. Its also a bit far from town though a metro is close by but not very convenient I would not recommend this hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the coffee shop to the concierge's was the best I have ever had.
Stayed 5 nights in Oct 2024