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Holiday Inn Resort Batam by IHG

4.0 star property
Family-friendly resort connected to the convention centre in Batam with 4 restaurants

Photo gallery for Holiday Inn Resort Batam by IHG

Indoor pool, 4 outdoor pools, open 8:00 AM to 9:00 PM, free pool cabanas
View from room
Exterior
Property amenity
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Bar
  • Breakfast available
  • Pool
The current price is AU$93
includes taxes & fees
5 Apr - 6 Apr

Explore the area

Map
Waterfront City, Batam, Batam Island, 29422
  • Sekupang Ferry Terminal
    ‪12 min drive‬
  • Grand Batam Mall
    ‪16 min drive‬
  • Harbour Bay Ferry Terminal
    ‪20 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪49 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Smoking

Minibar, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, individually furnished, desk

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 82.6 sq m
  • Sleeps 7
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 243 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, individually furnished, desk

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
  • 59.5 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids)

Suite, 2 Bedrooms (Kids) | Room amenity

Suite, 2 Bedrooms (Kids)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 75 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

About the area

Batam

At Holiday Inn Resort Batam by IHG, you'll be connected to the convention centre and 21.2 km (13.2 mi) from Batam Centre Ferry Terminal. Highlights at this family-friendly resort include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Tea Tree Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Thai Orchid, serves Thai cuisine and is open for dinner. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the indoor swimming pool, free kids' club, gym and outdoor tennis court. 13652 square feet (1268 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .In proximity to this 4-property class Batam resort you'll find Harbour Bay Ferry Terminal.
View more Resorts in BatamOpens in a new window

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 49 min drive

Restaurants

  • ‪RM Cirebon - ‬8 min drive
  • ‪KFC - ‬4 min drive
  • ‪Queen's Restaurant & Bar - ‬6 min walk
  • ‪RM Bundo Kanduang - ‬8 min drive
  • ‪Dragon Inn - ‬2 min walk

About this property

Holiday Inn Resort Batam by IHG

Family-friendly resort connected to the convention centre in Batam with 4 restaurants
Holiday Inn Resort Batam by IHG offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this resort measures 13652 square feet (1268 square metres) and includes a conference centre. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Holiday Inn Resort Batam by IHG. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam resort.

  • 275 guestrooms or units
  • 10 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13652 sq ft of conference space
  • 1268 sq. m of conference space
  • Built in 1999
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and microwaves can be requested.

Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Indonesian

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 118 reviews
The price is AU$114
includes taxes & fees
31 Mar - 1 Apr
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (13,652 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Batam by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Batam by IHG?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam by IHG on 5 Apr 2025 start from AU$93.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Batam by IHG?

Yep, Holiday Inn Resort Batam by IHG has a free self car park.

Is there a spa on site at Holiday Inn Resort Batam by IHG?

Yep, Tea Tree Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Holiday Inn Resort Batam by IHG have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Holiday Inn Resort Batam by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG features 4 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Holiday Inn Resort Batam by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Batam by IHG.

Is Holiday Inn Resort Batam by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Batam by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Resort Batam by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Resort Batam by IHG serve breakfast?

You bet, buffet brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Resort Batam by IHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Resort Batam by IHG?

Yep, you can grab a meal at Holiday Inn Resort Batam by IHG's onsite restaurant that serves Thai cuisine.

What time are check-in & check-out at Holiday Inn Resort Batam by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Batam by IHG?

No, pets and service animals are not allowed.

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 425 reviews
Rating 8 - Good. 205 out of 425 reviews
Rating 6 - Okay. 61 out of 425 reviews
Rating 4 - Poor. 13 out of 425 reviews
Rating 2 - Terrible. 12 out of 425 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

murali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JONGYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort at Batam
Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and awesome customer service
Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not perfect
The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Travelled with group
Liked: Staff & service
Old property.. decent setup.. not going back..
we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our choice for our family getaway
Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Dated facilities and missing items
Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

meeran

Stayed 5 nights in Jan 2024

8/10 Good

Kai Li

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KARUNA KARAN

Stayed 3 nights in Dec 2023

8/10 Good

Kym

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023

10/10 Excellent

Gavryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Stayed 2 nights in Dec 2023

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiujing

Stayed 3 nights in Nov 2023

8/10 Good

Mohamed ZAki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023

6/10 Okay

John

Stayed 5 nights in Oct 2023