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ZEN Rooms Near BCS Mall Penuin

3.0 star property
Hotel in Batam with free breakfast and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZEN Rooms Near BCS Mall Penuin

Reception
Standard Double Room
Reception
Standard Double Room | Bathroom
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211
  • BCS Mall
    4 min walk
  • Grand Batam Mall
    11 min walk
  • Nagoya Hill Mall
    19 min walk
  • Batam Batu Besar (BTH-Hang Nadim)
    24 min drive

Room options

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

About the area

Batam

At ZEN Rooms Near BCS Mall Penuin you'll be within just a 5-minute stroll of BCS Mall and within 15 minutes of Grand Batam Mall. Highlights at this hotel include free breakfast (local cuisine), a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Additionally, you'll find a lift. Each morning free breakfast is served. There's also limited parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3-property class Batam hotel include Batam Centre Ferry Terminal and Nagoya Hill Mall.

What's nearby

  • BCS Mall - 4 min walk
  • Grand Batam Mall - 11 min walk
  • Nagoya Hill Mall - 19 min walk
  • Harbour Bay Ferry Terminal - 6 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪De Loving Heart - ‬5 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪Pelangi Kopitiam - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Citra Pempek - ‬5 min walk

About this property

ZEN Rooms Near BCS Mall Penuin

Hotel in Batam with free breakfast and free airport shuttle
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly ZEN Rooms Near BCS Mall Penuin also features 24-hour room service, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Batam hotel is smoke free.

  • 10 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
ZEN Rooms Near BCS Mall Penuin offers 10 air-conditioned accommodations with a safe and a hairdryer. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 200000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ZEN Rooms BCS Mall Penuin Hotel Batam
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Frequently asked questions

What is the cancellation policy at ZEN Rooms Near BCS Mall Penuin?

ZEN Rooms Near BCS Mall Penuin offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ZEN Rooms Near BCS Mall Penuin?

Yep, ZEN Rooms Near BCS Mall Penuin has a free self car park. Onsite parking is limited.

Are there any beaches close to ZEN Rooms Near BCS Mall Penuin?

The closest beach to ZEN Rooms Near BCS Mall Penuin is Nongsa Beach (11.3 km).

Does ZEN Rooms Near BCS Mall Penuin serve breakfast?

Yep, complimentary local cuisine brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at ZEN Rooms Near BCS Mall Penuin?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at ZEN Rooms Near BCS Mall Penuin?

Yep, you can grab a meal at ZEN Rooms Near BCS Mall Penuin's onsite restaurant.

What time are check-in & check-out at ZEN Rooms Near BCS Mall Penuin?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at ZEN Rooms Near BCS Mall Penuin?

No, pets are not allowed.

ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 14 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siow Har

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to 2 shoppg malls + nice and friendly staffs
Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Stayed 1 night in Feb 2020

8/10 Good

Philip Poh Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & easily accessible
The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Stayed 1 night in Dec 2019

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Short Getaway
Overall was good. Front desk office Miss Dewi kind and helpful.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Stayed 2 nights in Apr 2019

8/10 Good

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Stayed 2 nights in Mar 2019

6/10 Okay

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanastry
The rooms was not ZEN rooms
Stayed 1 night in Feb 2019

8/10 Good

Ler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel
Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Stayed 2 nights in Feb 2019

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking is city view . When staying in the room that no city view.
Stayed 2 nights in Feb 2019

8/10 Good

Shahirah

Liked: Staff & service, room comfort
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Room comfort
We didnt get t room as u promise in t website pic shown.
Stayed 2 nights in Dec 2018

4/10 Poor

S

Liked: Staff & service
Disliked: Room comfort
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Poor Housekeeping. Cannot speak English.
Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Comfortable room in good location near to Mall with restaurants and shops.
Stayed 3 nights in Aug 2018

8/10 Good

Seow Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batam City Hotel
Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Stayed 2 nights in Oct 2018

4/10 Poor

Alimah, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money
Rooms are good size for the rate. Good amenities near Mall.
Stayed 1 night in Jun 2018

8/10 Good

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanasty
Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Stayed 1 night in May 2018

8/10 Good

DAVID LIM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gd
The hotel was clean and breakfast ok. Only the construction outside and was noisy